Buying our Japan rail pass through this website was one of the easiest parts of planning our trip. The ordering process was simple, everything arrived on time, and the instructions were very clear. On... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I used the pass for a longer trip around Japan and it made getting from place to place much easier. The ordering process was simple, everything arrived on time and the instructions were clear form the... Vis mer
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I´m really grateful to JRPass. Without their help, I honestly don´t think I would have received my pass in time for my trip. Customer service was incredebly helpful throughout the process giving me cl... Vis mer
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The ease of using this service was great! However, the shipping and handling costs were a bit misleading. Perhaps the shipping and handling fees should not be noted on the "front end" as delivery to... Vis mer
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Informasjon om virksomheten
Om JRailPass | Travel Japan by Train
Skrevet av virksomheten
Get a Japan Rail Pass
About JRailPass
JRailPass helps you get the best out of your time in Japan with all-inclusive rail tickets and other essential travel add-ons, all in one place. We’re an authorized distributor of the official Japan Rail Pass, and have helped 300K+ travelers secure their tickets hassle-free from home. Our platform makes it easy to choose the right pass for your trip, pay for your selected ticket securely, and understand how to use it when you arrive
Book now
Explore More of Japan with Regional JR Passes
Skrevet av virksomheten
- Discover more of Japan with our regional JR passes, available alongside the Japan Rail Pass for travelers who want to explore specific areas by train.
Getting Started
Start your Japan Rail Pass journey with clear guidance from order to travel.
Start your Japan journey with an easy online order. Get your JR Pass in just a few seconds, receive your exchange order, and exchange it for your official JR Pass once you arrive in Japan. Then, enjoy the freedom to explore the country by train.
Kontaktopplysninger
Get your eSIM for Japan
4,6
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Clear and informative web site
Clear and informative web site. Fast operation, thank you!
9. oktober 2026
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
De momento bien ,a la espera de que me…
De momento bien ,a la espera de que me llegue la tarjeta
8. oktober 2026
Svar fra JRailPass | Travel Japan by Train
¡Hola!
Gracias por tus palabras. ¡Tu comentario nos ha alegrado el día!
En Jrailpass.com, tenemos la misión de garantizar que nuestros usuarios se sientan seguros y tengan plena confianza en nuestros servicios.
Esperamos tener el placer de acompañarte de nuevo en tus futuros viajes por Japón.
Gracias de nuevo por sus alentadoras palabras.
Saludos cordiales,
El equipo de Jrailpass.com
Using JR rail pass
The ease of using this service was great! However, the shipping and handling costs were a bit misleading. Perhaps the shipping and handling fees should not be noted on the "front end" as delivery to some destinations are more costly than others.
6. oktober 2026
Svar fra JRailPass | Travel Japan by Train
Hey,
Thank you for taking the time to share your comments about the Japan Rail Pass. We really appreciate any suggestions for improvements in our services.
We would like to mention that we also offer regional passes and this cover specific areas within Japan, at a lower price.
For more information of the passes please refer to our website at https://www.jrailpass.com/regional-passes
Once again, we appreciate your valuable feedback. Your satisfaction is important to us and we are always striving to improve.
If you have any further questions or need assistance, please do not hesitate to contact our customer service team at info@jrailpass.com.
Kind regards,
The Jrailpass.com Team
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Super useful
This is the second time we use the Japan Rail Pass, a super good idea if you are planning your travel to Japan.
1. september 2026
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
I won't know till I receive receipts…
I won't know till I receive receipts and tickets
6. oktober 2026
Svar fra JRailPass | Travel Japan by Train
Hello valued customer,
We apologize for the inconvenience you have experienced. Please rest assured that we are doing everything we can to resolve this issue as quickly as possible.
In addition, we recommend you contact our Customer Care department through info@jrailpass.com so we can check what happened and find a solution.
Thank you for bringing these issues to our attention, we hope we have the opportunity to provide you with a better experience in the future.
Sincerely,
Team Jrailpass.com
Pas d'information sur le délai de réception
5. oktober 2026
Svar fra JRailPass | Travel Japan by Train
Bonjour,
Nous tenons à vous présenter nos plus sincères excuses pour les désagréments ou la frustration que vous avez pu rencontrer avec notre service. Vos retours sont essentiels pour nous ; ils nous aident à identifier les points à améliorer et à garantir une expérience positive à tous nos clients.
Nous vous invitons à nous écrire directement à l'adresse info@jrailpass.com afin que nous puissions discuter en détail de vos préoccupations.
Nous attendons votre message avec impatience et espérons avoir l'occasion de rectifier la situation. Merci de nous donner la possibilité de répondre à vos attentes et de regagner votre confiance.
Cordialement,
L'équipe Jrailpass.com
easy to use thank you.
4. oktober 2026
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Perhaps due to connectiivity
Perhaps due to connectiivity, I had to do the process 3 times before getting to the payment screen
4. oktober 2026
Svar fra JRailPass | Travel Japan by Train
Hello valued customer,
We want to express our sincerest apologies for any inconvenience or frustration you experienced with our service. Your feedback is extremely important to us as it helps us identify areas where we can improve and ensure a positive experience for all our customers.
We kindly request that you write to us directly at info@jrailpass.com so that we can have a detailed discussion about your specific concerns.
We await your message and the opportunity to make things right. Thanks for giving us the chance to address your concerns and regain your trust.
Best regards,
Team Jrailpass.com
VELOCE e facile
2. oktober 2026
Svar fra JRailPass | Travel Japan by Train
Salve!
Grazie per le vostre parole. Il vostro feedback ci ha rallegrato la giornata!
La missione di Jrailpass.com è garantire che i nostri utenti si sentano al sicuro e abbiano piena fiducia nei nostri servizi.
Speriamo davvero di avere il piacere di servirvi nuovamente durante i vostri futuri viaggi in Giappone.
Grazie ancora per le vostre parole di incoraggiamento!
Cordiali saluti,
Il team di Jrailpass.com
easy and fast
2. oktober 2026
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
EASY WEBSITE
2. oktober 2026
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Svar fra JRailPass | Travel Japan by Train
¡Hola!
Gracias por tus palabras. ¡Tu comentario nos ha alegrado el día!
En Jrailpass.com, tenemos la misión de garantizar que nuestros usuarios se sientan seguros y tengan plena confianza en nuestros servicios.
Esperamos tener el placer de acompañarte de nuevo en tus futuros viajes por Japón.
Gracias de nuevo por sus alentadoras palabras.
Saludos cordiales,
El equipo de Jrailpass.com
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.