Buying our Japan rail pass through this website was one of the easiest parts of planning our trip. The ordering process was simple, everything arrived on time, and the instructions were very clear. On... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I used the pass for a longer trip around Japan and it made getting from place to place much easier. The ordering process was simple, everything arrived on time and the instructions were clear form the... Vis mer
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I´m really grateful to JRPass. Without their help, I honestly don´t think I would have received my pass in time for my trip. Customer service was incredebly helpful throughout the process giving me cl... Vis mer
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We bought our Japan Rail Passes for a two-week trip through Tokyo, Kyoto, Osaka and Hiroshima and the whole experience was much easier than we expected. Ordering through the website was simple, the pa... Vis mer
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Informasjon om virksomheten
Om JRailPass | Travel Japan by Train
Skrevet av virksomheten
Get a Japan Rail Pass
About JRailPass
JRailPass helps you get the best out of your time in Japan with all-inclusive rail tickets and other essential travel add-ons, all in one place. We’re an authorized distributor of the official Japan Rail Pass, and have helped 300K+ travelers secure their tickets hassle-free from home. Our platform makes it easy to choose the right pass for your trip, pay for your selected ticket securely, and understand how to use it when you arrive
Book now
Explore More of Japan with Regional JR Passes
Skrevet av virksomheten
- Discover more of Japan with our regional JR passes, available alongside the Japan Rail Pass for travelers who want to explore specific areas by train.
Getting Started
Start your Japan Rail Pass journey with clear guidance from order to travel.
Start your Japan journey with an easy online order. Get your JR Pass in just a few seconds, receive your exchange order, and exchange it for your official JR Pass once you arrive in Japan. Then, enjoy the freedom to explore the country by train.
Kontaktopplysninger
Get your eSIM for Japan
4,6
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Ordering the JRail pass was easy.
24. august 2026
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
easy to order
24. august 2026
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Quick and fast purchase
23. august 2026
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Easy to understand
23. august 2026
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Svar fra JRailPass | Travel Japan by Train
Bonjour !
Merci pour vos aimables paroles. Votre commentaire nous a fait très plaisir !
Chez Jrailpass.com, notre mission est de faire en sorte que nos utilisateurs se sentent en sécurité et aient une confiance totale en nos services.
Nous espérons avoir le plaisir de vous accompagner à nouveau lors de vos prochains voyages au Japon.
Merci encore pour vos mots encourageants.
Cordialement,
L'équipe Jrailpass.com
EASY WITH NO PROBLEM
23. august 2026
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Quite simple
23. august 2026
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Svar fra JRailPass | Travel Japan by Train
Hey!
Vielen Dank für Ihre Worte. Ihr Feedback hat uns den Tag versüßt!
Jrailpass.com hat es sich zur Aufgabe gemacht, dafür zu sorgen, dass sich unsere Nutzer sicher fühlen und vollstes Vertrauen in unsere Dienste haben.
Wir hoffen sehr, dass wir Ihnen bei Ihren nächsten Japan-Reise wieder zur Verfügung stehen können.
Nochmals vielen Dank für Ihre aufmunternden Worte!
Mit freundlichen Grüßen,
Das Jrailpass.com Team
Easy to follow
21. august 2026
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Incorrect name on Pass
Incorrect name on Pass. Will not answer emails, will not refund pass. Calling my credit card tomorrow and denying the charge. These guys are scam artists. I should have known better than to buy a Japan Rail Pass from a travel agency in Europe.
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra JRailPass | Travel Japan by Train
Hello,
We are truly sorry that your experience did not meet your expectations. This is not the level of service we aim to provide, and we understand your frustration.
We do not have sufficient information to address your case with the attention it deserves. Therefore, we will contact you privately if we have enough data in our records to identify your case.
In the meantime, if you would like us to review your situation in more detail, please do not hesitate to reach out to us through our support channels. We will be happy to assist you.
Thank you for sharing your experience.
Kind regards,
Team Jrailpass.com
Svar fra JRailPass | Travel Japan by Train
¡Hola!
Gracias por tus palabras. ¡Tu comentario nos ha alegrado el día!
En Jrailpass.com, tenemos la misión de garantizar que nuestros usuarios se sientan seguros y tengan plena confianza en nuestros servicios.
Esperamos tener el placer de acompañarte de nuevo en tus futuros viajes por Japón.
Gracias de nuevo por sus alentadoras palabras.
Saludos cordiales,
El equipo de Jrailpass.com
Claro y rápido
Claro y rápido. Aunque deberían a esta altura de los años hacer todo digital y no enviar papel por correo
20. august 2026
Svar fra JRailPass | Travel Japan by Train
¡Hola!
Gracias por tus palabras. ¡Tu comentario nos ha alegrado el día!
En Jrailpass.com, tenemos la misión de garantizar que nuestros usuarios se sientan seguros y tengan plena confianza en nuestros servicios.
Esperamos tener el placer de acompañarte de nuevo en tus futuros viajes por Japón.
Gracias de nuevo por sus alentadoras palabras.
Saludos cordiales,
El equipo de Jrailpass.com
Effectiveness
20. august 2026
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
The process was quick and easy.
19. august 2026
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Quick and easy, great route maps
Quick and easy, regional passes are still a bargain, great maps of the routes to help figure which pass you need.
19. august 2026
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
It was a bit hard trying to put in the…
It was a bit hard trying to put in the number, class, and credit card.
18. august 2026
Svar fra JRailPass | Travel Japan by Train
Hello,
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that some aspects of your experience did not fully meet your expectations.
Your comments are very important to our team, as they help us identify opportunities to improve our service and provide a better experience for our customers. We would really appreciate the opportunity to look into your concerns more closely.
Please feel free to contact us at info@jrailpass.com so we can assist you directly and work toward a satisfactory resolution.
Kind regards,
Team Jrailpass.com
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.