I've been a long time customer and have been purchasing harnesses from you since your brand was called Pugs Life. You lost my business over a 20% coupon that you would not honor. I ordered two mesh... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great harness designs! except the name tag area was to small for the tags included and my first order of 4 or 5 lighted harnesses was tightly bundled together with very little packing material. I ha... Vis mer
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I really like this harness - however, although she doesn’t seem uncomfortable, the straps still pinch at her armpits. She is boxer and St Bernard and has the very drastic deep chest of a boxer w... Vis mer
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We really like the quality of this harness for our Boston Terrier. It is a sturdy design. I did order a size to big for her and had to return. The company made it simple and quick to receive the new... Vis mer
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Informasjon om virksomheten
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Om Joyride Harness
Skrevet av virksomheten
Being a dog parent is one of the most rewarding things and we understand that fully because we are dog parents ourselves. Our relationship with our dogs is important and there’s no better way to strengthen that bond than through something we already do with them daily: Walks.
That passion for our very own fur babies and helping other dog parents is what created Joyride Harness and forged our products.
Today, we remain a tightknit family-owned business.🐶
USA Owned & Operated
Kontaktopplysninger
4,3
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 85 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My dogs love their new harness
My dogs love their new harness ! They couldn’t wait to put them on ! They were so excited like two little kids !
11. mai 2026
Svar fra Joyride Harness
We're so happy to hear your pups are loving their new harnesses! ❤️
We hope they enjoy many fun and safe adventures in them. And if you ever need a little extra control on your walks, don't forget that the EZ Grip Handle is there to help keep your pups close when needed.
Thanks again for choosing Joyride, we appreciate your support!
wiring issue
it is an absolutely beautiful harness. I love the bright green, however when you try to charge it it doesn't seem to light up like it's supposed to. it did light up the first few nights that I had it but after that it just stopped working. I got the harness to help make sure he was seen at night and it was safe I don't know if the wiring is poorly connected but it will not charge or light up anymore. I've only had it for a week.
11. mai 2026
Svar fra Joyride Harness
Hi, Christopher,
We can definitely get an exchange set up for you. You'll just need your order number (#970664) and this link: https://joyrideharness.loopreturns.com/#/
For your reference, we do have two size charts available on this page but if you have more questions on sizing, don't hesitate to ask: https://joyrideharness.com/pages/size-chart
* Please just reply to this email with photos and a description of the damaged or defective harness.
I like the look of the harness and it…
I like the look of the harness and it fits very nicely. I just think the clip is not as well made as the harness I purchased several years ago. Sometimes it takes me a couple of tries to get it clipped.
12. mai 2026
Svar fra Joyride Harness
Hi Christina,
Thank you for taking the time to share your feedback! We're so glad to hear you like the look and fit of your harness.
We appreciate your comments about the buckle. Our buckles, especially on the larger sizes, are intentionally designed to be sturdy so they stay securely fastened, even for stronger dogs that pull or lunge. While they can take a little more effort to latch at first, that added stiffness is designed to help keep your dog safe and secure during walks.
We truly appreciate your feedback, and we'll be sure to share it with our team. If you find that the harness ultimately isn't the right fit for you, please keep our return policy in mind, we want you to be happy with your purchase. If you have any questions or need assistance, feel free to reach out to us at help@joyrideharness.com.
Love Tonka's new harness
Love Tonka's new harness. Once I fitted it, it's so very easy to put on him every time we go outside. Definitely will be the only harness I ever buy.
11. mai 2026
Svar fra Joyride Harness
Hi Janice,
Thank you for your kind words! Hearing that Joyride will be the only harness you'll buy is the biggest compliment we could ask for. We're so glad Tonka is enjoying his new harness and that getting ready for walks has become quick and easy. Wishing you both many happy adventures together!
Please don't hesitate to reach us at help@joyrideharness.com if you have questions or concerns, we're always happy to help!
The name tag is soo cute and glows in…
The name tag is soo cute and glows in the dark! I love it
11. mai 2026
Svar fra Joyride Harness
Thank you so much! We're so happy to hear you love the custom name tag. 😊 We think the glow-in-the-dark feature makes it extra special too! Thanks for choosing Joyride, and we hope your pup enjoys it just as much.
The harness is easy to put on and feels…
The harness is easy to put on and feels secure. The multiple rings to hook on to make it very functional as well. It is the best harness I have had for my dog(s). I ordered one for our new dog and was not sure of the size and ordered Small and Medium. Returning the harnesses that did not fit was easy.
11. mai 2026
Svar fra Joyride Harness
Thank you for sharing your experience! It means so much to hear that our harness has become your favorite for your dogs. We're also glad the sizing process and return experience made it easier to find the perfect fit for your new pup. Thanks for choosing Joyride, we hope you all enjoy many happy walks together! 🐾
Svar fra Joyride Harness
Thank you for your kind words! We're so happy to hear that you love both the harness and leash. We hope they make every walk safer, more comfortable, and a lot more fun for you and your pup. Thank you for being part of the Joyride family! 🐾
This is my 3rd harness
This is my 3rd harness. The first two was for my first dog. He loved his harness. For some reason this time the harness feels stiff and causes irritation for my new pup. It’s not helping with the pulling either. I can’t tell if it’s the dog or the harness that’s the problem.
12. april 2026
Svar fra Joyride Harness
Thank you for being a loyal Joyride customer and for giving us another chance with your new pup. We're sorry to hear this harness hasn't been the same experience as the first two. Every dog is built a little differently, and factors such as fit, coat type, body shape, and pulling style can affect both comfort and performance. We'd love the opportunity to help troubleshoot the fit and see if an adjustment or different size might work better. If you'd prefer, we also make returns and exchanges quick and easy through our self-service portal: https://joyrideharness.loopreturns.com/#/. We appreciate your feedback and hope we can help find the best solution for you and your pup. 🐾
Well made
Well made, a little difficult to fit but my dog is a very unusual shape and while the fit isn't perfect the harness keeps her safe in the car.
12. april 2026
Svar fra Joyride Harness
Thank you for your review! We're glad to hear the harness is keeping your pup safe and secure in the car. Every dog is unique, and some body shapes can require a little extra adjustment to achieve the best fit. We appreciate your feedback and are happy to help with fit recommendations if needed. Thank you for choosing Joyride Harness for your dog's safety and adventures! 🐾💜
I love Joyride Harness
I love Joyride Harness! I really prefer to buy from a small business if possible. They provide great products, great service, and fast shipping. The newer harnesses are phenomenal quality and it's very comfortable on my dog. It definitely helps with the pulling too. Keep up the great work!
14. april 2026
Svar fra Joyride Harness
Thank you so much for your kind words and support! 💜 As a small business, reviews like yours truly mean the world to us. We're thrilled to hear that you're loving the quality of the newer harnesses, the comfort for your pup, and that it's helping make walks more enjoyable. We also appreciate your recognition of our customer service and shipping team—they work hard to create the best possible experience. Thank you for being part of the Joyride family and for trusting us with your dog's adventures. 🐾😊
Product Exchange
I ordered the wrong size. Exchange process was easy. Of course their products are exceptional. I've ordered from them before and will again.
8. februar 2026
Svar fra Joyride Harness
Thank you so much for your continued support! We’re glad the exchange process was easy and that everything worked out smoothly. It means a lot to hear you’ll be back 🐾
Communication has lacked
Communication has lacked. After much back and forth to fix my original order from feb 21, I still have no idea when it will arrive. Poor follow up. Poor communication on updates but no problem blitzing my email for sales purposes.
11. mars 2026
Svar fra Joyride Harness
Hi Heather,
We’re really sorry to hear about your experience—that’s not the level of communication we aim to provide. We completely understand how frustrating it is not having clear updates, especially after multiple follow-ups.
We’d like to help get this resolved for you as quickly as possible. If your order is no longer needed, you can request a quick and easy return or exchange here:
https://joyrideharness.loopreturns.com/#/
You can also review our full return policy here if helpful:
https://joyrideharness.com/pages/return-policy
If you’d still like an update on your order, please feel free to reach out with your details and we’ll look into it right away for you.
We truly appreciate your patience and your feedback—it helps us do better.
— Sharon
Joyride Harness 🐾
Easy to order and sizing was just right.
13. mars 2026
Svar fra Joyride Harness
Thank you! A smooth ordering experience and the right fit are exactly what we aim for—so happy it worked out for your pup 🐾
Joyride customer service is…
Joyride customer service is outstanding!! Their product is also so great!! Love them!!
13. mars 2026
Svar fra Joyride Harness
We LOVE hearing this 🙌 Thank you for the kind words about our team and the harness—it means everything! 🐾
This is our 2nd Joyride Harness
This is our 2nd Joyride Harness. The first one lasted 10 years before the clasp broke. We tried a different brand harness and our dog refused to walk in it and walks are her life! So, we bought another harness and she is happily walking 2 miles daily again.
12. mars 2026
Svar fra Joyride Harness
This made our day—thank you for sharing! We love hearing that your pup is back to enjoying her walks again. 10 years with your first harness is amazing, and we’re so happy to be part of her journey again 🐾
The fit is great
The fit is great! the material seems to be sturdier than the previous one and the handle on the harness is well padded, comfortable for my hand if needed. Stitching is excellent, offering sturdiness.
11. mars 2026
Svar fra Joyride Harness
Thank you for sharing this! We’re happy to hear the fit is spot on and that the sturdier materials, reinforced stitching, and padded handle are making a difference. Those details are exactly what we focus on 🐾
Fantastic quality
Fantastic quality. Quick and easy ordering and receiving of product ! Very comfortable on my dog
12. mars 2026
Svar fra Joyride Harness
Thank you for sharing! Quality, comfort, and an easy experience from order to delivery are what we’re all about—so happy it’s working well for your pup 🐾
The harness looks a little big on him
The harness looks a little big on him, but it does fit perfect! I’m so glad! This is the second harness I bought from you!
Thanks
11. mars 2026
Svar fra Joyride Harness
Thank you for sharing! Sometimes a harness can look a bit bigger depending on your pup’s build, but as long as it’s fitting comfortably and securely, you’re all set. So glad it’s working well—and thank you for being a repeat customer 🐾
The Joyride Harness has worked…
The Joyride Harness has worked wonderfully for several years with our 2 older dogs. However, the 2.0 sizing didn't work for our new pup. Return was easy and refund very quickly received.
9. februar 2026
Svar fra Joyride Harness
We really appreciate you sticking with us over the years 🙌 So glad your older pups have loved their harnesses! And while we’re sorry the 2.0 sizing didn’t work out this time, happy we could make the return quick and easy 🐾
the harness allows great control over…
the harness allows great control over the dog while walking him
12. februar 2026
Svar fra Joyride Harness
Thank you for sharing! Better control and safer, more enjoyable walks are what we aim for—so happy it’s working well for you and your pup 🐾
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