Sue was very professional, co-operative and helpful. During our tenancy she was always helpful and considertate of our privacy. When the landlord decided to sell she helped keep the move out very smo... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Sue Birch has looked after my properties for a few years. Just wanted to give a shout out to her professionalism looking after the properties. Nothing is to much trouble, sorts out any concerns the te... Vis mer
Selskapet har svart
Michelle at the Redditch branch of John Shepherd went above and beyond to steer us through an unfamiliar and difficult transaction. She kept us calm, was always there and got us where we wanted to be... Vis mer
Selskapet har svart
I have been with John Shepherd for a good few years now and have Lauren Foster looking after my portfolio. More than happy with her and the teams service and communication. Always available at the end... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om John Shepherd Estate Agents - Redditch
Skrevet av virksomheten
John Shepherd remains dedicated to continuous investment, embracing the latest technology to meet the needs of vendors, landlords, tenants and purchasers alike. This commitment is reflected in our advanced property search facilities, available on our website and across all devices
Kontaktopplysninger
The Old Church, Ipsley Street, B98 7AA, Redditch, England, Storbritannia
- 01527 907 667
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Lauren is absolutely fab!!
I had a great experience with Lauren Foster from the John Shepherd team as she helped us with arranging to have a pet in our tenancy. It can be a bit nerve-wracking asking for a pet but from the the first interaction Lauren was friendly, supportive, and helpful in her approach and was just as enthused when our Landlord agreed as we were!! Our emails were responded to quickly and she was able to pass on all information efficiently. An absolute star 🌟 and we hope to have more interactions with her in the future

Svar fra John Shepherd Estate Agents - Redditch
Renting with John Shepherd
Throughout my time renting with John Shepherd all of the staff were friendly and helpful. Sue made the moving out/deposit process easy through quick responses and being informative despite me disagreeing with my landlords decisions she helped me through the process.

Svar fra John Shepherd Estate Agents - Redditch
LANDLORDS/VENDORS & TENANTS AVOID!!!
REDDITCH BRANCH
LANDLORDS/VENDORS & TENANTS AVOID!!!! PLEASE!!!
Reasons why:
1. They don't answer the phone. How are you supposed to let or sell your property or report maintenance issues if they don't answer the phone??? We had a massive leak on our second day in our property and couldn't get through to anyone - had to call LL direct and use a plumber we knew personally as it wasn't stopping. When we did get through to someone, they told us they would get our property manager to call us back because they were out. Never heard back.
2. Staff very unwelcoming. When you enter their office, they will all stare at you and no one will say a thing until you say hello. It's very very strange. Even the lettings manager of this branch didn't smile or say hello. Its basics in customer service that when someone comes into branch, you stand, smile and greet. But noooo not John Shepherds.
3. NDO - I understand this, i get it and it works if used fairly. However, John Shep DO NOT use this fairly. At the end of your tenancy, they WILL make up claims, you will not accept them, you will counter offer and they wont liaise with you at all. They wont negotiate. they wont help. They will only say "you need to take it to adjudication". Where you need to pay at least £264. So if they want to charge you for £50 and you don't agree with it, they wont negotiate, they will simply tell you to pay £264 to take it to adjudication. Its a scare tactic. They bully you into accepting the charges, knowing you wont want to pay an extra £264. REALLY poor service here, JS.
4. bad feedback from landlords - I know some previous and current landlords of john shepherds who wish they never went with them. Service is appalling.
so much more but no point going on and on.
disappointed.
Do yourself a favour and don't waste your time with them. Will save you a lot of headaches and stress.

Svar fra John Shepherd Estate Agents - Redditch
Without a doubt the most incompetent…
Without a doubt the most incompetent and self important people in the rental space.
Do not touch them with a barge pole, and especially avoid Sue Birch like the plague, she was quite frankly unprofessional.
I Phoned 3 times to enquire about a…
My boyfriend phoned 3 times to enquire about a property, twice the phone was picked up and then we had the phone put down on us before had chance to speak, on the 3rd attempt, a girl called Emily answered, and abruptly said “Property has gone, any changes and will let you know” Before the word know was finished, Emily put the phone down without him even getting a word in
A very good Property Manager
John Shepherd managed a rental property in Alcester for me for over 18 months. I found them always helpful, experienced, responsive, professional, and considerate. I no longer have the rental but would use them again without hesitation.

Svar fra John Shepherd Estate Agents - Redditch
Exellent service .
Exellent service .
Combining professionalism with friendliness.
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