Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
National oil company that refines crude oil. Site provides details about the company's operations. Also contains details of a petroleum institute.
De Forente Arabiske Emirater
2,5
5 anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
We have ordered lpg cylinder yesterday at 10.30 pm.. its 10:41 pm today.. after 24 hours, we did not receive any cylinder. When we call them , they say 10 minutes only. I don't know from which planet they are coming... its frustrating and helpless.
I ordered an LPG cylinder through the ADNOC app based on the clearly stated 2-hour delivery commitment. This commitment was not honoured, and the cylinder was delivered only after 3.5 hours, which is unacceptable for a paid and essential service.
After the promised delivery time had elapsed, I contacted customer support multiple times. Despite this, the support team failed to provide any estimated delivery time, refused to arrange a callback, and offered no meaningful update. Once payment was completed, I was left waiting without information or accountability.
Advertising a specific delivery timeframe and then failing to meet it, combined with poor communication and lack of ownership, is misleading and reflects a serious lapse in service standards. Customers should not be forced to wait indefinitely after making full payment.
I expect ADNOC to review this incident seriously, take corrective action, and ensure that delivery timelines shown in the app are realistic and that customers are proactively informed of delays. This level of service is not acceptable from a company of ADNOC’s standing.
Today sept. 30 at almost 7:40pm, in jebel ali opposite of grand hypermarket branch. after i filled my tank full. I ask the gasoline boy to help me for air pressure. I went to the air pressure station and waited there for almost 20mins with open window so they can see me that i am a woman. But 3 staff ignored me. Its extremely disappointed! I am a woman, im not feeling well and i ask humbly for help. The station is not busy at that moment yet they ignored me. This not only poor customer service, this shows lack of respect not only to me as a woman but as a human!
Absolute disgraceful customer service agent rude and unwilling to listen or assist in my complaint. And worst of all unprofessional behavior. They are hire staff who have no clue how speak to customers. They only good at giving lip service, and promises and when the conversation is to difficult for them to handle they deflect and say they will send it to the concerned department. This is really embarrassing!
Lastly, charging a customer late fees - which is out of the customer's control when bill generation only gets sent out 1 week past the billing cycle, and not wanting to rectify - absolutely pathetic. Will take my business elsewhere.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
