Good to change products easily and last minute. Good easy setup. Bad: poor communication. I don’t get emails asking to update my next package, reminders, payment, shipped. Hard to communicate by phon... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I did have an issue with customer service, but it was taken care of by a wonderful customer service team. The products really are top quality. Her prices are also reasonable, but her sales are one of... Vis mer
Since JLo products started, I haven't stop using them. When they have a new product, I want to try it first. I trust these products because, they are very good for sensitive skin, definitely hydrate,... Vis mer
love the select products I subscribe to religiously. I wish they made refills so I am not tossing into the garbage such big pieces of plastic/acrylic and spending more for packaging than the product.... Vis mer
Informasjon om virksomheten
- Helse- og velværebutikk
- også i
- Engrossalg av skjønnhetsprodukter
- Kosmetikk
- Kosmetikkbutikk
- Kosmetikkforretning
- Leverandør av skjønnhetsprodukter
Om JLO Beauty
Skrevet av virksomheten
JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date."
Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
Why Customers Choose JLO Beauty®
- ✔ Luxurious, high-performance formulas with clinically tested ingredients
- ✔ Effortless routines designed for consistent, visible results
- ✔ Complete morning-to-night skincare rituals for face and body
- ✔ Backed by a 60-day money-back guarantee
Beauty Has No Expiration Date
JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date." Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
Every JLO Beauty formula is powered by our signature Terralume Complex™, a blend of potent, clinically tested ingredients designed to work in harmony. From cleansers and serums to moisturizers and body treatments, our products are crafted to deliver visible results while feeling effortless to incorporate into your daily ritual.
Our Philosophy
At JLO Beauty, we believe skincare should be a daily indulgence, not a chore. Every formula is refined until the results speak for themselves because real confidence starts with results you can see and feel.
Kontaktopplysninger
4,3
Enestående
254 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
JLO beauty is doing wonders for my…
JLO beauty is doing wonders for my skin. The gel cleanser gives such a clean feeling. The serum and hydrating cream is out of this world.
18. september 2026
Svar fra JLO Beauty
Thank you for sharing such wonderful feedback, Christine! We’re delighted to know that JLO Beauty has become a valued part of your routine and that you’re enjoying the quality and value of our products. Your trust means so much to us, and we’re grateful to have you as part of the JLO Beauty family!
The tighting lotion is fantastic
The tighting lotion is fantastic. I wish I could afford to by it more often without interrupting the routine.
19. september 2026
Svar fra JLO Beauty
Thank you so much for sharing your experience, Myriam. We’re delighted to hear how much you’re enjoying the tightening lotion. To help you stay consistent with your routine, your account gives you complete flexibility — you can choose only the items you love most, remove anything you’re not using, and adjust your delivery schedule so it matches your personal pace. We’re always here to support you in keeping your skincare routine feeling effortless. Please reach out to our Customer Care team at 1‑800‑704‑7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly and make sure you get the help you need.
Glow and Go!
Definitely has my skin feeling smooth and gives it a glow! The scent is amazing and I am in love with these products!
18. september 2026
Svar fra JLO Beauty
We're so grateful you took the time to share this glowing experience, Laurie! Knowing our formulations have earned a place in your routine and that the value comes through is the highest compliment. Thank you for trusting JLO Beauty with your skin.
I received my product in a very timely…
I received my product in a very timely manner and I have used this product for about 1 year. I love it! I gives a great glow.
18. september 2026
Svar fra JLO Beauty
Thank you for sharing such wonderful feedback, Carol! We’re thrilled to know that our products and service make you happy! It means so much to have you as part of the JLO Beauty family, and we look forward to being part of your journey toward a healthy, radiant-looking complexion!
Svar fra JLO Beauty
Thank you so much for this glowing review, Nadia! We're so happy to hear our products are fitting seamlessly into your routine. Here's to more radiant days ahead, thank you for being part of the JLo Beauty family!
I orders the larger size and received…
I orders the larger size and received the trail size
19. september 2026
Svar fra JLO Beauty
Thank you for your feedback, Roberta. Our introductory 30-day supply features smaller-sized products designed for new members to experience a full routine and see how each formula works for their skin. Second and future shipments will transition to our larger 90-day kits, which are crafted to last for three full months of continuous use. If you need any further assistance, our team is ready to review your account and help you out. Please feel free to contact us at 1-800-704-7551, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.
Best face regimen out of all of them
I have tried all of the facial regimen kits and this is by far my favorite. Love the products and easy to manage the subscription.
18. september 2026
Svar fra JLO Beauty
We’re delighted to hear your feedback, Tiffaney! It’s wonderful to know that you’re enjoying your Kind Science Kit and that your membership has been such a positive experience. We’re truly grateful to have you as part of the Kind Science community. Thank you for choosing Kind Science, and we hope you continue to enjoy your skincare journey. Don’t forget to share the love with your friends!
I’ m going to begin using it
I’ m going to begin using it.
I will let you know my feelings in a few days.
19. september 2026
Svar fra JLO Beauty
We appreciate you choosing JLO Beauty as part of your beauty regimen, Ana! We’re excited for you to begin your skincare journey and experience the benefits of your routine. With consistent use, you can gradually see improvements in the overall appearance of your skin. Thank you for making JLO Beauty part of your routine, and we look forward to being with you throughout your beauty journey!
I love using Jennifer Lopez’s serum…
I love using Jennifer Lopez’s serum taking care of my skin makes me feel like a women not to say men don’t take care of their skin I work hard everyday I like how my face looks Jennifer Lopez should make her ow. Hair serum too
18. september 2026
Svar fra JLO Beauty
We’re truly grateful that you took the time to share your feedback, Shonda! Knowing that our formulations have earned a place in your routine is one of the greatest compliments we could receive. We sincerely value your thoughtful suggestions and appreciate you sharing your experience with us. Your feedback inspires and motivates us to continue creating products. Thank you for trusting us with your skin.
The products are easy to use leaves my…
The products are easy to use leaves my skin feeling hydrated and smooth also the fragrance is just right 💚
18. september 2026
Svar fra JLO Beauty
It’s wonderful to hear that your JLO Beauty routine is delivering visible results, Kathy! We’re delighted to know that you’re enjoying your skincare ritual and seeing results you love. Thank you for choosing JLO Beauty and for being a valued part of our community!
I already used those products and they…
I already used those products and they are wonderful
18. september 2026
Svar fra JLO Beauty
We’re truly grateful that you took the time to share your feedback, Aida! We’re delighted to know that our formulations have earned a place in your skincare routine and that you’re finding great value in your JLO Beauty experience. Your trust means so much to us. Thank you for choosing JLO Beauty and allowing us to be part of your skincare journey!
Beware!!!! Cancelling is a nightmare!!!
First the products themselves are ok. I don’t like the perfume smell so that is why I cancelled my subscription. Cancelling was a nightmare! You can’t cancel online you have to call. I had to call 4 separate times get my subscription cancelled! And I had to pay for the return shipping each time! I would cancel, they promised me it was cancelled and I would return the product unopened, I’d get the refund and 3 months later I’d get a notification that I was getting another shipment! Every time I’d call they’d try to get me to keep it even after I said I didn’t like it, didn’t want it! I just cancelled the 4th time! Hopefully this person actually did their job.
13. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra JLO Beauty
Thank you for sharing your experience, Wendy. We’re sorry that ending your membership turned into such a difficult process. That’s not the experience we want for our customers, and your feedback helps us identify where improvements are needed. If you’d like us to confirm your account status or assist with anything still unresolved, our team is here to ensure everything is fully taken care of. Kindly contact us at 1‑800‑704‑7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.
SCAM!!
SCAM!!! You order one thing but then it gives you a “discount” that unknowingly enters you into a memebership where you automatically get charged 122$ per month for three months for a kit that’s delivered without your asking. Then it’s very difficult to cancel or get money back. DO NOT ORDER FROM HERE NO MATTER HOW MUCH TOU WANT THE PRODUCT!!!
30. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra JLO Beauty
We're sorry to hear about your experience and concerns regarding JLO Beauty subscription details, and billing. We never want customers to fee surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-704-7551, available 7:00 AM to 10:00 PM daily, so we can assist you directly.
I have been using your product for a…
I have been using your product for a long time and I’m satisfied it works well on my skin
12. august 2026
Svar fra JLO Beauty
Thank you for sharing your experience, Ulli! We're delighted to know that our product has been a trusted part of your skincare routine and that you've been happy with how it complements your skin. We appreciate your loyalty and are grateful to have you as part of the JLO Beauty family.
I called July 3,2026 and canceled my…
I called July 3,2026 and canceled my subscription. It took forever before she world finally just cancel it. Now I'm seeing thete is still an open subscription. I want the freaking account closed.
3. juli 2026
Svar fra JLO Beauty
We're truly sorry for the frustration and inconvenience you've experienced, Lisa. We understand how important it is to have your account preferences handled correctly. We've confirmed that your account has already been canceled, so no active subscription remains. If anything else comes up, we're here.
Disappointed Not Life Changing Variety and the actual creams are nice…
Variety and the actual creams are nice but, for the price I expected even better. I expected life changing. I can get this level from a drug store. No one has said to me I look fantastic what am I using? I plan to cancel my subscription and I hate you were planning to auto renew and have my bank information!
31. juli 2026
Svar fra JLO Beauty
We're sorry to hear your feedback and experience, Cheryl. Our pricing reflects the high‑quality ingredients, research‑backed formulations, and strict manufacturing standards that go into creating a safe, effective, and premium skincare experience. We're committed to delivering dependable quality and visible results you can feel confident in. With consistency use of JLO Beauty product you will see the difference you are hoping for. For further assistance and question, kindly reach us at 1-800-704-7551 available daily from 7:00 AM–10:00 PM EST.
The customer service representative was…
The customer service representative was friendly and and able to help me with my problem efficiently.
Mahalo for the awesome service!
22. juli 2026
Svar fra JLO Beauty
Thank you for sharing your experience, Kristina! We're thrilled we could help. Thank you for recognizing our Customer Care team—we're always happy to support our customers. Thank you for your trust, and we look forward to continuing to support you on your skincare journey!
The products are top notch
The products are top notch, and I like that I can change my subscription/products whenever I want to. JLoBeauty is THE BEST.
1. juni 2026
Svar fra JLO Beauty
We're so grateful you took the time to share this, Kay! Knowing our formulations have earned a place in your routine. We're also delighted to know you're enjoying the benefits of your subscription. Thank you for trusting JLO Beauty with your skincare journey.
The products are okay but not really…
The products are okay but not really hydrating and also when I apply the serum and then the cream it starts to peel off
26. juli 2026
Svar fra JLO Beauty
Thank you for sharing your feedback and experience, Lilia. We’re sorry to hear that you’re not seeing the results you were hoping for. For best application, please allow the serum to fully dry before applying the cream—this helps prevent the serum from lifting during layering. Thank you for choosing JLO Beauty.
For being so expensive i expected a lot…
For being so expensive i expected a lot more and as it is ..I was scammed with the total they said I would pay and ended up being like way more .. i didn't like the products. My elf skin care routine is just fine for me . and can y'all please stop trying to auto ship me products on my affirm account , i have declined transactions from June 27 - july 13 /2026 . With transactions trying to be made every two days . I personally called and cancelled my subscription in May 2026 .. is this what Jlo is about ?? The company won’t let a unhappy customer go in peace .i tried to remove my debit card off the website just now and i cant unless i replace it with another .. This is a very sketchy business ..That is basically hacking into my credit card info .even though I verbally unsubscribed on the phone and that was hell to get out of too ..and well Obviously if they keep trying to charge my card that phone call was for nothing because I’m still being charged like member without my consent!! .so be careful when you input your debit or credit card .. it now belongs to jlo beauty and her hacking crew . .. they don’t like to lose customers and will continue to charge you and send you whatever they feel like sending because at that point they could care less . because they have full control of your credit cards .. Worst experience ever !!
25. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra JLO Beauty
We're sorry to hear about your experience and concerns regarding JLO Beauty subscription details, shipments, and billing, Katherine. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-704-7551. We're available daily from 7:00 AM to 10:00 PM ET and would be happy to assist you directly.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.