There isn’t enough character allowance to describe my painful experience of buying from JLL. The customer service phone line isn’t answered for a reason. I would never, ever buy from them aga... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We needed a power cable replacement for our JLL CT600 Pro Elliptical Cross Trainer, and customer service always responded to our messages quickly (either on the same day or the next day). We think... Vis mer
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I recently bought a treadmill from JLL Fitness (the Auto Incline Smart Foldable Treadmill) and I couldn’t be happier with the value. For a home treadmill, it feels incredibly sturdy and well-built. T... Vis mer
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Customer service is AMAZING!! They helped me to choose the perfect treadmill for my needs and room size and were more than happy to answer any questions i had 🙂 I got the Helius Lite Smart 2 in 1 T... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
JLL Fitness LTD is a Birmingham based supplier of Fitness equipment. We like to focus on the quality of our products and offer great value for money when it comes to our folding treadmills, commercial running machines, exercise bikes and fitness equipment. We believe here at JLL that we have found the winning formula for customer satisfaction by combining excellent products with outstanding service. It is this formula that gives us the confidence to know that millions of our customers all around the world are enjoying our fitness products and are now on their way to improving their health and fitness. At JLL our mission is to provide the very best in both home and commercial treadmills, exercise bikes, and fitness equipment. We like to think we have the edge on our competitors, the reason why is simple. We have launched some of the most revolutionary fitness equipment on the market today. We use only the strongest materials, the latest technology and offer the best in customer service. But don't just take our word for it, we believe the millions of happy customers we have all around the world are testament to just how good our fitness equipment really is.
Kontaktopplysninger
Unit 31, Gravelly Industrial Park, B24 8HZ, Birmingham, Storbritannia
- 01213287507
- jllfitness.co.uk
3,6
Middels
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 88 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Love the spinning bike so far.
7. januar 2024
Svar fra JLL Fitness
Hi Varun,
Thank you for leaving us this great review.
We are pleased to hear how pleased you are with your exercise bike and we hope you get plenty of enjoyment from this.
Kind regards
JLL Fitness
Web Chat
I had a query for a replacement part for my Excercise Bike, they replied promptly and efficiently! Great customer service, definitely 5 stars
2. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra JLL Fitness
Hi Tracey,
Thank you for leaving us this great review.
We are delighted to hear how pleased you are with the service you have received.
Kind regards
JLL Fitness
JLL R200 sensor cable
I required a new sensor cable for my rowing machine, which excellent value for money, so I contacted JLL Fitness. The response (from Rob) was immediate. Exceptional customer service!
1. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra JLL Fitness
Hi Niamh,
Thank you for leaving us this great review. We are delighted to hear how pleased you are with the service received.
Kind regards
JLL Fitness
Showroom Visit IC300 PRO
Visited showroom to try out exercise bike,
staff very helpful and knowledgable.
Purchased IC300 Pro which is perfect for our needs also delivered on time.
Easy to assemble, good quality materials.
JLL followed up to check how we were getting on with equipment.
10. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra JLL Fitness
Hi Michael.
Thank you for leaving us this great review.
We're delighted to hear how pleased you are with the service you have received and your exercise bike.
Kind regards
JLL Fitness
Excellent service from JLL ltd team
I’ve been searching Amazon and eBay for a replacement transport wheel for my spin bike. Without luck I went straight Jll ltd direct and it couldn’t h e been easier to get a replacement. Customer service was very quick and hassle free. Wish I had done so earlier.
30. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra JLL Fitness
Hi Cheryl,
Thank you for leaving us this great review.
We're pleased to hear how happy you are with the customer service received.
Kind regards
JLL Fitness
JLL IC 400 pro stationary bike is value…
JLL IC 400 pro stationary bike is value for money. Great quality. It feels like a real bike.
19. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra JLL Fitness
Hi Elvin,
Thank you for leaving us this great review on the IC400 PRO Exercise Bike.
We're delighted to hear how pleased you are with the bike and we hope you get enjoyment from this.
Kind regards
JLL Fitness
Excellent machine
Excellent machine. Easy to use but having a high level of features. Good value for money well worth buying.
11. desember 2023
Svar fra JLL Fitness
Hi Steve,
Thank you for leaving us this great review.
We are very happy to hear how pleased you are with the T350 Folding treadmill.
We hope you get plenty of enjoyment from this.
Kind regards
JLL Fitness
Bought a Treadmill through Amazon from…
Bought a Treadmill through Amazon from JLL fitness, it turned up quickly and was easy to put together and use. We moved the treadmill while moving house and lost the bolts, I called to find replacement ones and their oversales customer service have been very helpful.
23. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra JLL Fitness
Hi Mr Longley,
Thank you for leaving us this great review.
We are happy to hear how pleased you are with your treadmill and the customer service you have received.
Kind regards
JLL Fitness
Svar fra JLL Fitness
Hi,
Thank you for leaving us this great review.
We are happy to hear how pleased you are with your rowing machine.
Kind regards
JLL Fitness
JLL FITNESS Great after sales back up from a UK based company...
I spoke to a very nice lady at JLL Fitness this morning about some spares for my IC400 pro bike they were on the way in the next post...
That is customer service at it's best so well done JLL FITNESS...
5××××× in my book so once again many thanks...
22. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra JLL Fitness
Hi Peter.
Thank you for leaving us this brilliant review.
We are delighted to hear how pleased you are with the service you have received.
Kind regards
JLL Fitness
Spin bike
I have a spin bike IC pro. Absolutely love it! The price was competitive and great customer service. Would recommend thr company.
4. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra JLL Fitness
Hi Claire,
Thank you for leaving us this great review.
Were delighted to hear how pleased you are with service you have received and how happy you are with your exercise bike.
We hope you get plenty of enjoyment from this.
Kind regards
JLL Fitness
IC300 Pro spin bike- a great home spin bike
I bought a IC300 Pro spin bike in August 2020, as a regular gym spinner I was worried a home spin bike (especially one priced so reasonably) wouldn't be as good but I was proved wrong. This bike allows for heavy resistance, is quiet and robust. The screen although basic, provides all essential data and I find the RPMs very helpful. I wouldn't hesitate to recommend this bike to anyone interested in an at home spin bike. Very easy assembly and great customer service.
16. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra JLL Fitness
Good Afternoon,
Thank you for leaving us this fantastic review on your Indoor Exercise Bike.
We are thrilled to hear how pleased you are with the bike and the customer service you have received.
Kind regards
JLL Fitness
Great service and products as usual.
I'm a repeat customer. Had an issue with the courier losing my order, JLL sorted really quickly and the reship was with me the following day. Thanks!
15. desember 2023
Svar fra JLL Fitness
Hi Dan,
Thank you for leaving us this great review.
We are sorry to hear your original order was lost but happy to hear that the item was with you the following day.
Kind regards
JLL Fitness
JLL Ventus 2 Rowing Machine - Superb!!
Purchased a JLL Ventus 2 Rowing through Amazon. Really simple to put together. Being using it for an hour a day and it's brilliant. Definitely recommend. Just been in contact with their customer service and they've really helped! Excellent company!
10. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra JLL Fitness
Hi Nick,
Thank you for leaving us this great review on the Ventus 2 Rowing machine.
We are delighted to hear how pleased you are with the service you have received and the customer service you have experienced.
We hope you get plenty more enjoyment from this.
Kind regards
JLL Fitness
Great Customer Support Service
Purchased a JLL CT200 Cross Trainer from JLL Fitness.
One of the parts was damaged during delivery, I contacted JLL customer support service and got an immediate response.
The team was able to replace the damaged part immediately (sent through mail, free of charge). They are very easy to communicate with. Loved their after sales support as well.
Really liked the cross trainer, does not consume a lot of space, easy to move the cross trainer around.
I move the cross trainer a lot especially when I want to watch TV while doing my cardio.
Works well until now.
11. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra JLL Fitness
Hi Genetess,
Thank you for leaving us this great review.
We are delighted to hear how pleased you are with the cross-trainer and the service you have received and we hope you get plenty of enjoyment from this.
Kind regards
JLL Fitness
Amazing bike and fantastic service
The customer service team are fantastic, quick to respond and resolve any issues. Highly recommend, the bike is amazing and helping me hit my fitness goals in the cold months!
8. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra JLL Fitness
Hi Simone,
Thanks for leaving us this great review.
We are delighted to hear how happy you are with your exercise bike and the service you have received.
Kind regards
JLL Fitness
Great service and quality of product
Easy transaction. Delivered on time and with plenty of communication. Excellent value for money.
11. desember 2023
Svar fra JLL Fitness
Hi Feargal.
Thank you for leaving us this great review.
We hope you get plenty of enjoyment from your exercise bike.
Kind regards
JLL Fitness
Excellent product
8. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra JLL Fitness
Hi Paul,
Thank you for leaving us this great review.
We hope you get plenty of enjoyment from your item.
Kind regards
JLL Fitness
I LOVE my new exercise bike!
I LOVE my new exercise bike!
This is an upgrade from a beginners fold out bike.
The first one delivered started making a squeak sound, then a ticking developed. After following diagnostics, JLL were great and sent a replacement. No issues with the replacement. I use my bike 3 times a week, this is my first magnetic resistance bike which I'm really enjoying. This bike also has RPM (which wasn't mentioned in the spec, so that was great to discover). Unfortunately, it doesn't track total mileage (I like knowing how many miles I'm covering each month), and there's no phone stand. But it does come with a bottle holder and a water bottle. I would like to have more adjustment on the handle bars, as I feel like I'm leaning quote far forward to reach them. But overall, I love it, its a definite upgrade from my previous bike, comfortable and very easy to assemble and use.
20. september 2023
Svar fra JLL Fitness
Hi Storm,
Thank you for leaving us this fantastic review.
We are sorry to hear your first item developed a fault but glad to hear this was quickly resolved.
Thank you for your feedback regarding the bike which we will take on board.
Please contact us if you require any further assistance.
Kind regards
JLL Fitness
Hi everyone Can somebody help me how to get a replacement belt for JLL CT300 please, really appreciate it thanks
Hi everyone
Can somebody help me how to get a replacement belt for JLL CT300 please, really appreciate it thanks
5. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra JLL Fitness
Good Morning,
We have left you a voicemail and sent you over an email with a link to purchase this item.
Kind regards
JLL Fitness
Dette er Trustpilot
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