JennyChem Anmeldelser 

Absolutely quality products since ive first tried them i wont buy any other products now

Placed an order for over £120, viewed the invoice sent shortly afterwards & Jennychem had dropped in an warranted £12 delivery charge. I was somewhat annoyed given its free delivery over £65 & nothing showed on the original order.

I emailed JennyChem three times over the next couple of days requesting an explanation, refund or both. Apart from one AI generated acknowledgment promising someone get back to me I've heard absolutely nothing. I subsequently canceled the order with a somewhat sullen sounding customer service rep.

I had decided to use Jennychem once again after they'd previously supplied a faulty snow foam applicator.

In the acknowledgement after the order Jennychem asked "what could make me happier with their service?" The answers pretty simple, but apologising & replying promptly to a customer they've overcharged should be a priority. However, I've since led a lot of reviews on Trustpilot & it's littered with comments about poor responses & no replies to emails. It's obvious the company has a problem with respect to customer service & hasn't done much to improve it. Just wish I'd read the reviews previous to ordering.

Always had poor excuses from this company, always late deliveries if at all, always attitude if call on phone, actually cost my business quite a lot of money, by failing to deliver after being told they can , personally is avoid this Mickey Mouse company.

Sadly they are very slow on delivery which puts them a long way behind their competitors in the current age. Amazon have set a standard so when I have to wait over a week for a bit of weedkiller it doesnt feel good

I washed the motorhome the roof came up clean After the roof was cleaned I found the watermarks all down the side of the motorhome After washing and rinsing the motorhome with JennyChem Three time cleaning with a soft brush the watermarks white streams would not come of I now Not sure how to remove this wish i never bought it or cleaned the sides of the motorhome

Ordered over a week ago , no information, got a tracking number but it shows nothing , tried to contact by Allan get is AI replies ,

Customer service none existent

Brilliant products fast delivery would definitely recommend this seller thank you.

Really good product with a quick delivery time 👍

Just used the Jennychem citrus blast pre wash for the first time. It's by far the best pre wash I have used so far. Some I have used have been little more than coloured water but this citrus blast actually removed the dirt. Been very happy with all my Jennychem products so far. Just finished my wash with the ceramic snow foam as well. This is also amazing. Car looks like it's just out of the showroom

Terrible customer service. Gave my paid for product to someone else and so wasted my time having to go there to be told it wasn’t available despite me walking past a pallet full of the stuff I’d ordered. Will never use them again

Quick and to order and a good product. Will certainly be ordering again.

Slow delivery so if your in a rush you may be disappointed!!!!?? Ordered on 21st Jan arrived 26th not what you want if you need business supplies !

Genuinely some of the best customer service support I’ve ever had! I ordered collection by mistake and within minutes of me emailing I had a reply and it was changed to delivery and came the next working day! Can’t ask for better! Would give 6 stars if I could

I’ve yet to test the products due to poor weather but Jennychem customer services deserve a mention. I had a few issues regarding my delivery but this was not due to Jennychem but more to do with the delivery company (APC Overnight) who let them down.

Liam from customer services was great in resolving the issue I had and offered great continued service.
It’s easy to get frustrated with a delayed delivery but I judge a company on how they resolve any issues and Jennychem did themselves proud

Was very happy with the offer they was doing and thought i would give them a try
After receiving the shampoos that I had ordered I had to wait a while because of the bad weather
Once I used it I was greatly shocked by how good it was well done at jenny chem 👏 👍
I will be ordering again once I have run out 🚗

Everything turned up on time friendly driver great product definitely use again

Excellent products and service, will definitely use again.

Great products, fast delivery, what more do you want

Amazing stuff and quick delivery

Does not clean at all at the waste of money pre-washed useless Snow Foam useless better off using fairy liquid