Verified my passport ✅ — so they know exactly who I am — then rejected my phone bill and banking card over "name issues" with same address etc. Make it make sense? You’ve already confirmed my identi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I wouldn’t even give it 1 star the customer service team are rude and don’t even look into your enquiry just give you the same generic response “this is getting looked into please wait for corresponde... Vis mer
Wouldn’t even give this site a one star but doesnt allows you to select any less. AVOID AVOID AVOID this site at all costs. Absolute con, will withhold funds and use verification’ as the reason. I hav... Vis mer
Joined up with a promotion code, placed the qualifying bet, used the free bets, account suspended. Got an email with no real explanation. Don’t bother with sham of a bookmaker, or any under the pro... Vis mer
Viktig informasjon
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Awful, don’t bother
Joined up with a promotion code, placed the qualifying bet, used the free bets, account suspended. Got an email with no real explanation. Don’t bother with sham of a bookmaker, or any under the progress play group. Search progress play ltd in google for all of their sites.
Withdrawal timescales too long and not free.
Withdrawal timescales are amongst the worst available at any UK-licensed casino... and you get charged for the privilege.
Pros: good selection of games/game providers; offers the option of playing many slots in demo mode.
Cons: Withdrawal timeframe given is 1 day - that is 1 day to be processed, to which you must add any time from your financial provider. This means that an "Instant Bank Payment" can take up to a day. In this case (and this is not my first experience of this with this casino), the withdrawal was for £10 only. It is hard to understand why such an extensive review time should be required for such a miniscule amount. At most other online casinos a banking payment of this type would be in my bank account within seconds,
To add insult to injury, there is a charge made for withdrawals (i.e. withdraw £10 and get £9.70 or something like that) which most other casinos have scrapped years ago.
Worse still the casino allows you to deposit funds that are in excess of your loss limit, with no straightforward indication that you won't be able to play with the funds you are depositing... and then you'll have to wait a day and lose that withdrawal charge when you immediately try to withdraw the funds that, in good faith, the casino ought not to have allowed you to deposit in the first place.
Awful service PLUS a WITHDRAWAL FEE to PayPal
Withdrawal Fee charged (which is unheard of) and super slow to pay-out.
There are plenty of bookie accounts around that you can use, and this SHOULDNT be one of them.
Terrible.
Bad experience
Bad experience, they don’t paid wins
It’s worst casino ever I lost here 5k…
It’s worst casino ever I lost here 5k without any withdrawal and they suspend account nice , doggy casino avoid
Withdrawals ‘stuck’ for weeks
Withdrawals ‘stuck’ for weeks – no payout, no reply”
I have been waiting over 3 weeks for three withdrawals (£24.95 and £89.10). My account still shows them as open, not even pending.
On 06/09, JeffBet admitted in writing that my withdrawals were “stuck in processing” and said they had been “reapproved,” with a promised timeframe of 1 business day. It is now 10/09 and nothing has been received.
I sent a formal escalation email on 09/09 which has not even been acknowledged. This is completely unacceptable and a clear breach of UKGC rules requiring withdrawals to be processed without unnecessary delay.
I will now be escalating this matter to the UK Gambling Commission, ADR, and my mobile network provider.
Players beware – deposits are instant, but withdrawals are stalled, ignored, and not paid.
Now day 3 of waiting for my payout
Now day 3 of waiting for my payout, the first review I see is that it was in their bank in 3 hours and if that’s the case I ain’t to sure I’m getting mine. Like why do these sites do this
The site is very dodgy
The site is very dodgy, staked over £200 not realising the reviews are shocking on payouts .. im still waiting for id to be verified and be payed out what ive withdrawn. Avoid the site at all costs
Unnecessary fees in cashier, but quick withdrawals
I found this company through an advert and decided to try them out as I saw an offer for a £30 free bet if I staked £10.
I signed up and was stunned to see my deposit method had a 15% (!!) fee applied. I deposited £80 but was only given £68 in my balance. I only found out about the fee at this point, I wouldn't have deposited had I known. It wasn't noted anywhere on the deposit page, but buried deep in the T&C's.
Anyway, I placed both bets, the £10 stake and £30 free bet and both lose. I then go to a slot and get it back up to £70; at which point I decide to withdraw.
I put in the withdraw request, and again am surprised they apply a 1% fee to withdrawals; no other UK bookmaker does this. Also, anticipating KYC checks, I find a page to upload docs before they ask me so I do that proactively. To my surprise, the funds landed in my bank account exactly one hour after my request.
So the website isn't easy to navigate and the fees on deposits and withdrawals are extortionate, but withdrawals are quick and do happen so I can only guess that many of the other reviews here have breached T&C's in some way.
Dont use this site or the company…
Dont use this site or the company behind it. After depositing £50 and winning £2000 I put a withdrawal request in. They voided my winnings stating someone else used my account which they never considering there was around 4 hours between the deposit and withdrawal and the company behind it won't investigate they're just making the same decision. They'll rob you blind
Playing oneblackjack
Playing oneblackjack, crazy hand, won 20k gbp single hand four months ago. Have never paid out as always another question. They lost to a crazy hand, but not willing to pay up. They are part of a group who run 100s online casinos: Instantgames. Just check out who you are gaming with and stay clear of them.
RACISTS
If you are black? asian? Or mixed race? Don't bother registering an account. Full blown discriminating RACISTS.
Not as bad as everyone says (for me)
Crapped me pants after having a win...withdrawing and then thinking...I wonder what the reviews are..and wow everyone hates this place..ill be honest.. had a win..nothing substantial but still a nice pocket filler and was in my bank within 3 hours..can't grumble at all...granted the bonuses I'd rather not have but I never accept deposit bonuses anyway. Overall not a bad experience.
Fraudster
Hello, I played at this casino over 8 months ago. They are very dishonest. They delayed my withdrawal several times, well beyond the deadline they themselves had set, under the pretext of difficulties in transferring my winnings to me.
However, I tried all the payment options available, including cryptocurrencies. Meanwhile, they continued to block the withdrawal until I played again and ended up losing all my money.
Joined and won on the free £30 bet but…
Joined snd won on the free £30 bet but they refused to pay out because after joining and placing £50 into the account i withdrew £10 after 5 days and they claimed i had broke the agreement with them.
The initial offer was place a £10 bet get a £30 free bet my free bet double won at 2-1 and 3-1.
The return was £360 but i have no chance of receiving this now.
Absolute scum of a company and be aware as they are opening multi betting companies (q88 one of them) under the name of PROGRESS PLAY.
SCAM
Just as everyone says, AWFUL! If ever there was a scam, this site is it. Won £90, withdrawal pending for days, documents pending for days, chat absolutely useless and even though my account was also in credit of £53, what a surprise, they have now suspended my account without a valid explanation and obviously no winnings paid, but I can chat live to them on an account I can no longer access!! Massive lesson learnt, quick to take your money, offer you bonuses but break every rule in the process. PLEASE STAY CLEAR!!
Don’t not use Jeff bet …
I use I wide a range of sites and this one for customer service is definitely the worst won 250 a week ago and even after supplying the correct identification they have held back on approving and still have not paid out you can’t just simply speak to someone as even the ai chat is on a loop and is not helpful at all do not gamble with this site
Absolute shocking site just like it’s…
Absolute shocking site just like it’s sister site monkey casino nearly a 1000 and not one scatter or £1 back they even charge you for withdrawals no other site does this stear we’ll clear og these thieves
Poor customer servince and tracking software.
Their location tracking software is highly inaccurate registering me as being over a hundred miles from my actual location even after adjusting all of my settings and accuracy on my device and following all of their instructions. Customer service representative was unfortunately of no help and seemed disinterested in the data and information I sent showing my location I highly recommend playing on other platforms with better customer service with a higher standard of customer care.
The site is very basic
The site is very basic. Customer service is terrible if you can even get hold off them. I have been using them for a few months and put a couple thousand pounds through there site and still every time a make a withdrawal from my account it has to go through a withdrawal process which they say on their site should take up to a do possibly longer but always minimum 4 days just to process. The site is pretty awful tbh and think it's time this site called it a day. Be careful because I think they struggle with funds to actually pay you.
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