Verified my passport ✅ — so they know exactly who I am — then rejected my phone bill and banking card over "name issues" with same address etc. Make it make sense? You’ve already confirmed my identi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I wouldn’t even give it 1 star the customer service team are rude and don’t even look into your enquiry just give you the same generic response “this is getting looked into please wait for corresponde... Vis mer
Wouldn’t even give this site a one star but doesnt allows you to select any less. AVOID AVOID AVOID this site at all costs. Absolute con, will withhold funds and use verification’ as the reason. I hav... Vis mer
Joined up with a promotion code, placed the qualifying bet, used the free bets, account suspended. Got an email with no real explanation. Don’t bother with sham of a bookmaker, or any under the pro... Vis mer
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Had fun playing on JeffBet
Had fun playing on JeffBet. It has a good selection of slots and roulette games. Won a small amount, and withdrawal was pretty quick. The welcome bonus was better than that offered by other casinos as it's 20 free spins on Rainbow Riches.
Had a small issue submitting a document but the live chat customer service was helpful and I got it sorted quick.
Overall, satisfied and will keep playing with them.
Amazing progressive slots selection
Amazing progressive slots selection. My favourite is Mega Moolah and had some decent size wins. Withdrawal times are quick as long as you provide all the necessary documents. Great on mobile devices and good customer service.
Would be zero stars if it would allow…
Would be zero stars if it would allow it.
Useless company with a useless help desk, charges upto 15% of any deposit(15% if depositing by phone) charges another1% on any withdrawal, takes any bonuses you buy with your accumulated reward points if you make any withdrawal at all, help desk is next to useless, says its in terms and conditions, but guess what I went through the whole of the terms and conditions and nowhere does it say bonuses bought from their store with points are forfeited when making a withdrawal, just a bunch of scammers avoid at all costs there is so many more better casinos out there than this piece of trash
This company owes me £470 and all I get…
This company owes me £470 and all I get is( provide proof of payment) so I uploaded my details 3 times a day for them to reject it 3 times a day even though I’m providing exactly what they want, complete scam don’t even bother with this site
Don't bother
Don't bother. 20 free no wager spins if you sign up, a complete scam. You don't get your spins, and speaking to Jessica from the customer services didn't meet expectations, stating there is nothing they can do.
False advertising & goes against trading standards.
'Advertising to consumers
The Consumer Protection from Unfair Trading Regulations mean you cannot mislead or harass consumers by, for example:
including false or deceptive messages'
Wasted a few minutes of my life I won't get back. Don't waste yours.
Has anyone taken legal advice
Has anyone taken legal advice? I have a large amount I won on slots and there are not giving me my money
Worst most unhelpful live chat bod Ive…
Worst most unhelpful live chat bod Ive ever dealt with!
Just a brief transcript with live chat tonight:
HI Ive not had my bonus or my 20 spins on rainbow riches
A box appeared saying do you want to use your 20 spins on rainbow riches it took me through to the game
and i span but it started to use my cash funds
where are my free spins and why hast the bonus been honoured ?
its happened again i was asked by a pop up window if i wanted my 20 ainbow riches spins i agreed it took me to the game and i used my cash
Hello?
5 mins
hello!
another 5mins
Can you please forward the email you received to.............@........com ?
Laila profile
in regards to your free spins kindly note, that I have forwarded your matter and it is being handled by the Relevant Department. You will be updated accordingly as soon as possible. We apologize for any inconvenience caused and we appreciate your patience.
I shouldn't have to email another department for spins you should be able to sort that out isn't that your job ?
she left the chat
Yet another clown show
avoid like crabs
Avoid this site
Like many other players I have sent everything they asked for to verify my account but they always email me saying its been rejected?
I went on chat and was told my ID has been accepted but then received yet another email from them saying my info had been rejected so avoid this site.
It's wrong that they take your money but don't give you your winnings and they charge you for withdrawing.
Wish I'd never joined
I sent withdrawal request more than 2…
I sent withdrawal request more than 2 months ago.My withdrawal request is still pending.My account is fully verified and money fully withdrawable. I used resolver but they ignoring my emails,have no response from Jeffbet.
Customer support can’t tell me what is reason.No response to my many emails.
DO NOT USE THIS SITE
DO NOT USE THIS SITE.
They will happily take your money but when it comes to a withdrawal they literally make it impossible for it to be processed.
The live chat system is slow and the advisors are extremely scripted and very unwilling to help. No matter how hard you try you get now where and they speak to you like you’re an idiot and then end the chat.
This website is 100% a scam, avoid at all costs!!!!
People who writing all the 1 star…
People who writing all the 1 star reviews basically have ZERO clue what they talking about. Casino NEED TO do verification because this is UK and in UK THAT'S THE LAW. Also they have one of the safest license in the world, so the verification needs to be very specific. This casino - and any other in the UK - doesn't benefit from keeping your winnings, they OBLIGATED BY LAW to do verification checks, like the banks when you applying for credit card. So the only scam are the players who are probably addicted to gambling. Casino don't want them in the first place, and secondly - even the law is made to prevent them from gambling.
Now about the JeffBet - no issues with anything, not the quickest withdrawal times, but still received it the same day (waited few hours).
My tip: Start with your verification before you will start playing. Ask the livechat for terms and conditions if you don't understand how bonus works.
A long time player here.
A long time gambler here, I have deposited thousands and withdrawn thousands on this casino. And the one time I want to withdraw a big amount I get asked for ID when I am already verified all because I put a small deposit with my phone payment instead. But I am having trouble verifying my one off phone payment method because they will not accept my proof! Bearing in mind they only want this verification after I lost that money awhile ago and deposited many times back with my normal card method! And finally withdrawn something! I have verified myself through passports/bank statements/PayPal I have been verified and unverified just so they can try and keep my winnings by working around loop wholes in the gambling regulations law. Most scum bag casino I finally see it’s true self. They have lost another high player customer. This could not been anymore inconvenient casino and I will most likely be taking them court!
Stay away peeps honestly
I don't have photo id which I told them when I signed up.i was assured by members of team they don't usually ask for documents. So I deposited. I won 40 now they take 3%of winnings.now they want photo id, all other sites ask for id before you deposited anything, these allow you to put endless amounts in,but you can't withdraw. How the bloody he'll are they getting away with this !!!!!!!!
Robbed me of 5500pounds
I deposited several hundred pounds. Won a few tennis bets and had a go on roulette. Got up to 5 thousand pounds. They them took me off the casino page and told me I had gambled for too long and that I needed a cool off period. I withdrew the funds and after 25 hours I have received an email saying that have a breached terms and played unfairly. On roulette? Whenever I get in touch with their staff on the chat, they just answer the questions with useless generic statements or claim they have no access to any information. This is all like a bit of a bad dream. I am in touch with Resolver and have been in touch with a solicitor about what the next steps. Happy enough to take your money though eh. Has anyone had any experience of this with these scammers? Hopefully I get paid out and then they go out of business.
Slow for withdrawals but good choice of games
Didn't win a penny for a looooong time then recently I won around £100 in bits on different games so decided to withdraw. Uploaded my driving license, bank statement, phone bill and bank card over a period of 3 days and so far everything has rejected for various reasons. On the 3rd day, which is today they've accepted my license, phone bill and bank statement but my bank card is still 'verifying' and my withdrawals are still 'pending'. Its either a scam site or the withdrawals are near impossible. I'd say it's best to avoid unfortunately.
Edit- 4th day and I've received my winnings so not a scam site just a slow site for withdrawal.
The verification process is a nightmare…
The verification process is a nightmare took me 3 days of sending stuff to them to get my withdrawal but can’t blame the staff for that overall just ok
Although it took just over 2 months..
Although it took just over 2 months... I did get my withdrawal.
Beyond awful customer service
Beyond awful customer service. Took ages to reply to emails and on Live Chat they try to get rid of you ASAP. The site itself lags terribly and the lack of options on certain sports and casino make it a no go for everybody
Avoid these are a total scam and…
Avoid these are a total scam and customers service is a absolute joke don’t pay out
Best Avoided
Variety of games very limited and RoP is disgusting. Take my last £40 deposit lasted 43 minutes, £20 lasted 11 and that's spinning at 20p! There are far better sites available. Avoid at all costs!
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