Jefebet Anmeldelser 

This casino Is one of the worst and I mean the worst online casino ever customer service should be retrained or fired they never answer if it involves a redemption question I have sent over 10 emails trying to get an update on my payout from 2-15-2026 I haven't received a legit answer just the same generic ai prompted email they don't have a live chat or even a phone number they are so quick to take your money but very difficult to receive a payout or even a courtesy update and waiting almost a month to get a $100 payout is ridiculous this company needs to be investigated I have already reported this to the proper authority I'll keep you guys updated

I have been waiting since 2/1 for my redemption. I kept getting the same email about how they had technical issues and the issue was resolved and they are processing redemptions in the order they were received. It’s been 3 weeks since the issue has been resolved. I have cashed out from other sites many times after this one and gave gotten those ones. I will never put money on this site ever again.

This casino has been the worst. You get a certain amount of SC coins. They take your money and then when you reach out they dont respond. Poor customer service

Im a bit upset. I requested a redemption almost a month ago (02/08/26) after purchasing a package. I reached out about 2 weeks later for an update as it was still in progress, and was told they "fixed the redemption issue and mine was in process". Its been 2 weeks since then, I've reached out multiple times and they tell me they dont have a date as to when I can expect it. I play at a LOT of online casinos and this redemption process has been the worst by far. Not sure I will play here or make a purchase again, this is ridiculous

The customer service is fantastic! Quick to reply and let me know what I needed.

Well i have waited almost 4 weeks now for my redemption.. it still says processing and I've gotten a few emails back regarding the wait, saying they're having issues with something or another. I've never had to wait this long for a redemption. I've actually got redemption on 3 other sites that I won on AFTER Jefebet. It's quite ridiculous.

Company refused to verify my account, refund my transaction, or pay my wins. Site doesn’t work and is constantly experiencing technical issues.

Edit: You will see a reply where JefeBet claims to want to help. They do not. Their support team was not helpful in my experience and actively served to stagnate any attempts to verify my account, and confirmed that they are rug pulling and will not redeem any winnings or refund my account.

Won't help verify my account. Verified at 30+ other sites.

They take money, but don't pay out.

Thieves. Be safe, play on Zula, crown coins, pulsz, anywhere else.

I have played at jefebet a couple years now and have really enjoyed doing so. I enjoyed the selection of games and good customer support. Also had a couple redemptions that were smooth and fairly fast before. Well I don't know what exactly is going on but now customer support is non existent and I've been waiting on a redemption over a week now. Before now I probably would have given them 4 stars but now a 1 is not even deserved. So jefe bet don't bother sending a generic response on here about e mailing support for help. You know just like I do you won't answer. The only thing you need to do is get my redemption processed ASAP. You can take money in all day instantly and it shouldn't be much different paying it out. So let's go. Here is my reference number 3752333.

Update I canceled my redemption on March 22nd and re submitted it the same day but just for $100. I thought it might make a difference if it was only $100. It is now June 8th and I'm still waiting on a $100 redemption. I honestly don't believe I will ever see the money but this isn't for them to write some bs response to. It's to let everyone else not to trust these people.

Redemption time is ridiculously slow. They're still claiming technical issues with payouts after 6+ months according to other reviews. The site has potential but nobody wants to wait forever for the money they have won. I feel like I should make interest on my money sitting in their account forever.
Update1- I sent an email as instructed on the 18th but haven't gotten a response or help. I figure I'll write some more on here cause it seems the quickest way to get anything done. Emails take awhile and redemptions take forever. Now that I think of it, when they reply on here it's just a generic response.

Update 2- it's been over 2 weeks and still haven't been paid. If moneys tight for you I suggest you use a different site cause who knows when you'll be paid. They said to email them and I did and they did nothing to help speed it along.

Honestly they dont even deserve the 1 star. Trust pilot doesnt have any negative stars because that is exactly what this lottery/casino deserves. I have requested 3 redemptions. The first one on 1/27/26 and the other 2 on 1/30/26. At least ive received a response but its the same generic response and run around that they are having issues w their redemptions. Sure they are, they are exactly like $ factory, they will take your money but wont pay you if you win.
When i first joined this casino, it took them 3 days to pay me out, now its been over 10 days and still nothing. Come on Jefebet, you have to be better than this! Are you guys seriously that hard up that you'll take our money but not payout when your customers win?? 🤬

UPDATE 2/28/26... Yay the first redemption request from 1/27/26 has finally been approved. I should receive it within 10 days. I still have 2 more redemption requests pending. So I will change my 1 star to 2 stars and continue to wait until I actually receive the funds from the first redemption request. And I will def let you know if and when the last 2 get approved.
Keeping my fingers crossed that Jefebet will actually come thru and prove that Good things do come to those who wait and that they are not a sham like $ Factory.

Jefebet got my redemption processed in about 4 weeks. Customer service is responsive. I’d reached out when games weren’t loading in December. They were doing updates. The games are loading again without issue. Jefebet has a good selections of games. Their log in rewards are SC $0.20 every 6 hours. Up to $0.80 a day is quite generous compared to other sweeps sites that reward you with a shitwheel, GC only, SC $0.05, or SC $0.10. Maybe my expectations have been lowered after encountering places that are complete scams. Jefebet is not telling you they have 90 “business days” to process a redemption, then going beyond that; 💰Factory style.
Honestly I’d give Jefebefe ⭐️⭐️⭐️⭐️⭐️ if they could get a redemption processed within 5 business days. There’s nothing wrong with this platform. It’s a lot better than much of the competition.

it’s been 4 weeks since i submitted my redemption, i’ve sent several emails and they respond in spanish!! had to go to google translate just to read their email.

the emails are exactly word for word in all the negative reviews you see here on trust pilot!

just a standard lie!

they have no idea when i’m getting my redemption and still haven’t responded to my last email!

DONT PLAY HERE ITS A SCAM

I redeemed $100 and when I didnt get it I sent numerous messages to customer service before I finally got a reply that is was delayed. I know i will never get my money. I hate sites that do people like that. UPDATE: I contacted customer service as requested and got the same exact response they always send. Still no money. SCAM SITE!!! DO NOT PLAY!! UPDATE: They sent an email that said they sent my money but I never received it. I emailed them and told them and I was told that it was sent and I needed to contact my bank. There is no problem with account at all. This site is a TOTAL SCAM and you will not get paid!!!.

I won a good amount but kept going down because they never pay. I finally left it alone at 500 3 weeks ago and they won’t even reply to me. Don’t get ripped off, I’m paying a lawyer tomorrow to start a lawsuit to get my $. They deserve a negative 100 star review. Scam, scam, scam.

The site is straightforward, trustworthy, and pays well.

After trying and testing various SweepstakesCasinos that were shady, dull, and ban you outright when it’s time to collect, JefeBet was a breath of fresh air.

JefeBet is going in my top three platforms for entertainment, and I don’t see myself playing anywhere else but here.

I'd give it zero stars if I could. Terrible experience. I could only play a hand full of games from 3 oaks. Nothing else. I wrote customer service for help, sent them the requested screen shots and silence after that. I requested a refund and for them to close my account. I felt ripped off only being able to play a few games and with no customer support. They closed my account but did not refund me.

I want to say that their redemption process is a joke. You say to be honest in this review well how about Jefebet be honest with their customers! I had no problem with them until I won 320.00. They gave me 5 different errors, and deactivated my account because they said that someone else used my account. I had help with the documents I submitted and that is all. What a joke!!! I hope all people read the reviews about this site and stay away.

Good luck redeeming any winnings here. It's been several weeks and my redemption is still pending. Do not deposit any money here. If you win, you'll never see those winnings.

I have been trying to get tech support for three days to no avail, I made a deposit and can’t even play any of the games due to error messages or restrictions.. I’ve emailed and emailed and have been ignored for days. I’ve requested a refund, still nothing. I would not recommend this game for anyone!!!