The product, a hearing aid charger, was in stock, and despatched and delivered promptly. Communication was good throughout. The only downside was the price which seems to be extortionate, but that see... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Fiquei totalmente surpreendido pelo tempo em que recebi o produto. Foi muito rápido, superou as minhas expectativas. Processo da compra muito simples e rápido. A nível do produto encomendado, ainda nã... Vis mer
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After 20 days, I still haven't received my order. I shop mostly online, both domestically and internationally. When I buy from a store in an EU country, I expect to receive my order within 10 days. It... Vis mer
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First able, I want to thank Japebo management for their professional way dealing with my needs. Their service is top notch, they made the purchase of my ReSound TV Streamer 2 a breeze. I’m a total sa... Vis mer
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Informasjon om virksomheten
Om Japebo
Skrevet av virksomheten
Japebo supplies original spare parts, wireless accessories, and care products for hearing aids from all leading brands. We offer products from Oticon, Widex, Phonak, Signia, and ReSound – making it easy to find everything you need in one place.
We understand how important it is that your hearing aid works reliably in everyday life. That’s why we offer a carefully selected range that helps you maintain and care for your device – ensuring good sound quality and long-term performance. 🔊
🛒 Easy and clear webshop
Our website is designed to make it simple to find the right products. With clear categories,
search functionality, and detailed descriptions, you can easily identify the parts and accessories
that fit your hearing aid.
🚚 Fast dispatch & tracked delivery
We dispatch orders quickly and provide tracking on all shipments,
so you can follow your delivery every step of the way.
💬 Customer support with product knowledge
Need help choosing the right product? Our support team is ready to assist you via email.
We’re happy to guide you – both before and after your purchase.
🔒 Safe and secure shopping
Japebo offers a 90-day return policy, so you can shop with confidence.
We combine a wide selection with ease of use and reliable service.
⭐ We value all feedback and actively use Trustpilot reviews to improve our service and customer experience.
Kontaktopplysninger
Danmark
- info@japebo.eu
- japebo.eu
4,2
Bra
72 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Andre kikket også på
Connexx hearing aid charger.
The product, a hearing aid charger, was in stock, and despatched and delivered promptly. Communication was good throughout. The only downside was the price which seems to be extortionate, but that seems to be the case from all suppliers. At scale these chargers would cost no more than 25% of the sale price to make and have certificated, so someone is profiteering from human disability.
1. mai 2026
Svar fra Japebo
Thank you for your detailed feedback and for your order.
We’re glad to hear that the charger was in stock, dispatched quickly, and delivered promptly. It is also good to hear that you were satisfied with the communication throughout the process.
We completely understand your point regarding the price of hearing aid chargers. Unfortunately, original hearing aid chargers are often expensive across the market, and we do our best to offer them at a fair and competitive price while ensuring that customers receive genuine, compatible products.
Thank you again for shopping at Japebo and for sharing your honest feedback.
Kind regards
Micas – Japebo
Svar fra Japebo
Hello Simion,
Thank you very much for your review.
We are very happy to hear that you are satisfied – it means a lot to us.
We truly appreciate your support and look forward to assisting you again.
Kind regards
Thomas – Japebo
Svar fra Japebo
¡Muchas gracias por tu reseña, Ernesto!
Nos alegra mucho saber que has tenido una buena experiencia y que estás satisfecho con los productos 😊
¡Esperamos poder ayudarte de nuevo en el futuro!
Un saludo,
Mads – Japebo
Buena pero tardé en recibirlo
Su formalidad. En cuanto a la entrega, la espera fue larga
6. april 2026
Svar fra Japebo
Gracias por su reseña.
Nos alegra saber que valora nuestra formalidad y servicio. Al mismo tiempo, entendemos que el tiempo de entrega no cumplió completamente con sus expectativas. En algunos casos, los envíos pueden tardar un poco más dependiendo del destino, pero siempre trabajamos para mejorar este aspecto.
Agradecemos mucho sus comentarios y su paciencia, y esperamos poder atenderle aún mejor en el futuro.
Un cordial saludo
Micas – Japebo
Order still not delivered after more…
Order still not delivered after more than a week. No follow up by Japebo!!!
4. april 2026
Svar fra Japebo
Hi Sidney, We’re very sorry for the delay, and we completely understand your frustration.
Due to the Easter period, both of your orders were unfortunately not shipped until 7/4, which has impacted delivery times more than usual. That said, we fully agree this is not the experience you should have had.
Both orders have now been shipped, and we’ve sent you an email with tracking details so you can follow the delivery directly.
We’re keeping an eye on the shipment from our side as well, and please don’t hesitate to reach out if there are any further issues - we’ll make sure to help you right away.
Once again, our sincere apologies for the inconvenience.
Kind regards
Mads – Japebo
Envio super rápido muy satisfactorio
30. mars 2026
Svar fra Japebo
Angeles,
¡Gracias por sus comentarios positivos! Nos complace saber que está satisfecho tanto con la entrega como con la rapidez del servicio. Siempre nos esforzamos por ofrecer a nuestros clientes la mejor atención posible.
Si tiene alguna pregunta o necesita más ayuda, no dude en ponerse en contacto con nosotros. ¡Que tenga un excelente día!
Japebo Support
Order discrepancy
I believe that my order was not completed.
I ordered ….
I pack of minifit pro wax…..l received 2
1 pack of domes…..never received any.
Could you re-check my order, as forgot to copy it.
Thank you
J
27. mars 2026
Svar fra Japebo
Dear John,
Thank you for your message.
Your order was placed for 2 packs of ProWax minifit wax filters, which matches what you have received. I have also resent your order confirmation for your reference.
Please feel free to reach out if you have any further questions or if anything still seems unclear.
Kind regards,
Thomas – Japebo
Customer service is very professional
Customer service is very professional!
They help right the way. Thank you
25. mars 2026
Svar fra Japebo
Thank you for your review, Olga.
We’re very pleased to hear that you had a positive experience with our customer service. Providing fast and helpful support is very important to us.
Thank you for choosing Japebo — we truly appreciate your support.
Kind regards
Micas – Japebo
Svar fra Japebo
HB,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo Support
mal servicio
hace 1 mes que hice el pedido y no me ha llegado, en la primera reclamación me dijeron que se había perdido, me hacian otro envío y el segundo envío hace 15 días y todavía no me ha llegado.
15. februar 2026
Svar fra Japebo
Hola Andrés, acabamos de responderle por correo electrónico.
Según la información de seguimiento, el primer envío fue entregado hace dos semanas. Si no ha recibido nada, por favor respóndanos por correo y confirme la dirección de entrega.
Si todo parece correcto, escalaremos el caso con la empresa de transporte y, por supuesto, nos aseguraremos de que reciba lo que ha pedido.
Atentamente,
Mads – Japebo
JAPEBO - best Online Shop
First able, I want to thank Japebo management for their professional way dealing with my needs. Their service is top notch, they made the purchase of my ReSound TV Streamer 2 a breeze. I’m a total satisfied customer.
I recommend this company 💯.
11. mars 2026
Svar fra Japebo
Hi Ignacio, thank you very much for your kind words.
We’re delighted to hear that you had a great experience and that everything went smoothly with your purchase.
Your recommendation means a lot to us 😊
Kind regards,
Mads – Japebo
Svar fra Japebo
Hi Pedro, thank you very much for your review.
We’re very pleased to hear that the item arrived perfectly.
Kind regards,
Mads – Japebo
Not received yet
14. mars 2026
Svar fra Japebo
Hello,
Thank you for your review.
Your order was shipped using tracked letter delivery, which is the shipping method selected for the order. The expected delivery time for this service is 3–5 business days.
According to the tracking information, your order was delivered today at 11:54. This was on the 6th delivery day, which is one day longer than the expected delivery time, and we are truly sorry about this delay.
We hope you will enjoy your products, and please feel free to contact us if you need any assistance.
Kind regards
Micas – Japebo
de zending is goed aangekomen
16. februar 2026
Svar fra Japebo
Hallo Nicole, bedankt voor je review 😊
Fijn om te horen dat de zending goed is aangekomen.
Je bent altijd welkom als je in de toekomst weer accessoires voor je hoortoestellen nodig hebt.
Met vriendelijke groet,
Mads – Japebo
Svar fra Japebo
Thank you so much for your wonderful review! We’re delighted to hear that the ordering process was easy, the item matched the description, and the delivery met your expectations.
We truly appreciate your support and look forward to assisting you again.
Kind regards,
Japebo
la rapidez y buen servicio.
9. februar 2026
Svar fra Japebo
Hola José Francisco, ¡Gracias por tu reseña!
Nos alegra que la entrega y el servicio hayan sido rápidos.
Un saludo,
Japebo Support
Excellent rapport qualité prix
Excellent rapport qualité prix. Un produit d'origine pour un prix raisonnable. Je me réapprovisionnerais après usage.
17. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Japebo
Nous vous remercions pour votre retour positif. Nous sommes heureux que vous appréciiez la qualité du produit d’origine ainsi que son prix raisonnable. Au plaisir de vous servir de nouveau prochainement.
- Japebo
Expensive or too many units in the pack
5. februar 2026
Svar fra Japebo
Hi Francisco, thank you for your feedback.
I understand what you mean. The item you ordered (retention locks) is sold by the manufacturer as a pack of 10, which is why the price may feel high compared to buying single pieces. Unfortunately, we’re not able to offer these as individual units - we can only sell them in the original pack size.
If you have any questions about the product or compatibility, feel free to message us and we’ll be happy to help.
Best regards,
Mads – Japebo
I already wait for a week and have no…
I already wait for a week and have no idea when you deliver my order.
29. januar 2026
Svar fra Japebo
Hello Ludo,
Thank you for your review.
According to the tracking information, your order has been delivered. We’re sorry that the delivery took longer than expected.
Unfortunately, the delivery time after dispatch is outside of our control. What we can control is how quickly we process and ship orders – and in this case, your order was packed and dispatched within 24 hours, as we aim to do with all orders.
We understand that waiting can be frustrating, and we truly appreciate your patience.
Kind regards,
Magnus
Japebo Customer Support
Svar fra Japebo
Thank you for taking the time to share your feedback with us!
We are delighted to hear that your order arrived as expected and that everything was fine. Your satisfaction is our top priority, and it's great to know we met your expectations.
If you have any further questions or need assistance in the future, feel free to reach out. We look forward to serving you again!
Best regards,
Micas - Japebo
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.