Jamaica Coffee Trading Co Anmeldelser 

526
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I have been a regular customer for several years! The reason: I don't know any other coffee supplier in London where I can buy this fantastic quality of (Jamaican Blue Mountain) coffee, receive it onl... Vis mer

Vurdert til 5 av 5 stjerner

This is a great company! I have been purchasing Jamaican blue mountain coffee through this company for many years now, for my Hubby's birthday and Christmas as a wee memory from our Jamaican Honeymoo... Vis mer

Vurdert til 5 av 5 stjerner

Tremendously slick , efficient service from website order. Arrived quickly in huge box for 250g bag. It's a present so the provenance certificates add to the excitement, as will the rather posh lookin... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Many, many years ago as a 14 year old school boy passing the teachers rest room on my way to our science class. A beautiful coffee aroma oozed out into the corridor. That smell stayed with me fo... Vis mer

Informasjon om virksomheten

  1. Kafferistere
  2. Kaffebar
  3. Kaffebutikk
  4. Kaffegrossist

Opplysningene stammer fra ulike eksterne kilder

Selling Blue Mountain coffee, with information about the mountains, roasting, growing and online shop.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

526 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,9

Alle anmeldelser

(526)

50 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner
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Svar fra Jamaica Coffee Trading Co

Hi Stuart , thanks for the feedback. We have spoke since and we told you about the fire that destroyed one of our roasters which impacted operations. I am happy your coffee arrived on the same day this feedback was left for us.

We hope this has not put you off shopping with us.

Apologies for the delay. These things happen to the best of us.

We hope you have a nice weekend also.

Edward
JCTC

Vurdert til 5 av 5 stjerner

Quality coffee

Quality coffee. Excellent customer experience. Had my coffee delivered at my door by hand

9. mars 2022
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Svar fra Jamaica Coffee Trading Co

Thanks Samuel

We try to go the extra mile when we can.

We hope you enjoyed the coffee also.

Edward
JCTC

Vurdert til 5 av 5 stjerner

Superb Coffee & Excellent Customer Service

Superb Coffee, some of the best Blue Mountain Jamaican coffee I have had outside of Jamaica. Great customer service and very speedy delivery, will be purchasing again - Thank you!

18. februar 2022
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Svar fra Jamaica Coffee Trading Co

thanks Simon , sorry for the delay in responding , just catching up now

edward
jctc

Vurdert til 5 av 5 stjerner

Jamaican nostalgia

Quick delivery , very well packaged , bought as gift for parents . When opened the coffee smelt divine and brought back memories of their time in Jamaica 😊

6. februar 2022
Logoen til Jamaica Coffee Trading Co

Svar fra Jamaica Coffee Trading Co

thanks Natalie

edward
jctc

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, great and easy to use website and having had a mixup
with delivery address, was impressed with ease and speed of communication. What's not to like!

23. januar 2022
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Svar fra Jamaica Coffee Trading Co

thanks Anne

edward
jctc

Vurdert til 5 av 5 stjerner

The slow roasted beans were nice for…

The slow roasted beans were nice for espresso, probably because of the medium roast.
For pour over, a light roast version would be better.

22. januar 2022
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Svar fra Jamaica Coffee Trading Co

thanks John

edward
jctc

Vurdert til 5 av 5 stjerner

Absolutely delighted with their…

Absolutely delighted with the coffee and their excellent customer services!!!

First time ordering Blue Mountain Coffee from JCTC. I placed an order over the Christmas, completely understood that it might not be dispatched until after new year.

However, my order took longer than expected to arrive so I contacted them asking about the shipping status. Edward promptly responded to me and re sent the coffee straight away and I received it within two days.

Anyway, all this happened because of the delay by the courier. I finally ended up receiving both the original order and the replacement. So I contacted him again asking if he'd like me to send it back. He insisted that I keep them, which he didn't necessarily have to. I feel that's very kind of him and he really went extra miles!!! I'd have liked him to not make loss on sale especially when it's not his fault but the courier's.

The coffee tastes great, just how I love my coffee: aromatic, clean, sweet. They also attached the certificates to prove the authenticity. I'm happy and impressed with the whole experience and would like to thank Edward again for his support, great job!! Definitely will order again :)

18. januar 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Jamaica Coffee Trading Co

thanks Peach

edward
jctc

Vurdert til 4 av 5 stjerner

Excellent quality

Excellent quality. Arrived after Christmas despite ordering a week beforehand.

14. januar 2022
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Svar fra Jamaica Coffee Trading Co

Hi Cole , Christmas was a busy period for Royal Mail and they always struggle at Christmas.

I will contact you to see how late it was and see if there is anything we can do to compensate you for the delay.

I have made a note to get in touch asap.

Thank you

Edward

Vurdert til 5 av 5 stjerner

Super quick processing and fresh

Super quick processing and fresh. You could smell the coffee before it was opened!
Thanks again, will definitely return.

13. januar 2022
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Svar fra Jamaica Coffee Trading Co

Hi Sammy , thanks so much for the feedback.
We hope you enjoy your JBM coffee and come back for some more soon.

Thanks again
Edward

Vurdert til 4 av 5 stjerner

Excellent customer service but non-arrival of initial order

Had my initial order arrived as promised, I would have given a star rating of 5. However, as it did not arrive at all, I cannot give such a rating. When I explained about the non-arrival, though, customer service was excellent and a replacement was sent out promptly, which did arrive as promised. I suspect the problem of non-arrival lay more with the postal service than with Jamaica Coffee Trading Co, so perhaps a review of the method of postage is needed?

13. januar 2022
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Svar fra Jamaica Coffee Trading Co

Hi Sitkow , over the Christmas period we shipped out 647 orders from 1 December to 20 December. 5 of those orders had to be sent again as they went missing in the post.

We have since joined up with UPS to offer shipping for £4.50 in the UK. This is a little bit better than Royal Mail as they have delays too.

We will still offer free shipping in the UK for all orders.

Thanks for your feedback. It means a lot to us.
Feedback from customers helps us to delivery a good level of service to our customers.

Thanks again, we hope to see you online again soon.

Edward

Vurdert til 5 av 5 stjerner

Great to know it’s the real stuff & great doing business with ‘em

Shopped with them in December 2021 for the first time and they keep asking for a review so I thought I’d oblige ‘em. I mean some reviews are helpful aren’t they if you’ve got to decide where to spend your hard earned money. So here goes.

I’d always wanted to try Jamaica Blue Mountain coffee and I had the cash to get it, so I thought ‘why not’ and I did. Searched the web to for where I could buy it. Visited 2 well known online market places but quickly realised I wasn’t getting any info from sellers if the coffee I’d be buying from them was genuine, bonafide Blue Mountain Jamaican coffee. Was gonna give up then clicked on these guys. Got all the info I needed from their website and from the time I clicked to confirm what I’d bought right through to delivery (which was standard delivery), I got excellent service. Bought 2 small pouches of espresso and gifted 1 to a close friend. We both love it. Yeah, and it was great to know we’re drinking the real thing too. When I can afford it I’ll shop with these guys again. Great doing business with them.

12. januar 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Jamaica Coffee Trading Co

Hi Mahiah , thanks for the great feedback. It is really appreciated.
Trust Pilot sends the emails automatically. We must look into how to reduce the number of emails Trust Pilot sends out.
We hope to see you online again soon too.

Edward
jctc

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