I'VRE  Anmeldelser 

303
•
TrustScore 3.5 av 5

3,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Nope as they deducted too much from my account with them. And I never received anything from them, previously they said that they are closing down n I received an email regarding they r closing down n... Vis mer

Vurdert til 5 av 5 stjerner

I shared the I'vre Perfect Trio subscription with my friends, as we all really like perfumes. We love that we are able to sample various fragrances in 8ml sizes, and make sure that they complement our... Vis mer

Vurdert til 4 av 5 stjerner

This is a great way to try multiple perfume without committing to an entire bottle. Perfect for people on the lookout for a scent that like, or generally someone who just like to change things up on... Vis mer

Vurdert til 5 av 5 stjerner

I’m so glad to come across I’VRE as it’s really helps with my choices of perfume and trying out different scents before knowing which scents is the one I love .. I love the travel case as I have subsc... Vis mer

Informasjon om virksomheten

  1. Parfymeri

Skrevet av virksomheten

I'VRE is Singapore's first and only perfume subscription service that offers over 100+ designer fragrances for consumers to choose from.


Kontaktopplysninger

3,5

Middels

TrustScore 3.5 av 5

303 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,5

Alle anmeldelser

(303)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I'VRE for the win!

Honestly, at first, I was a bit skeptical because a perfume subscription is a new thing, but I was really amazed by the products. The atomizer looks really nice, and the perfumes are awesome. However, the real highlight for me is the exceptional customer service.

From the moment I signed up for the perfume subscription, I experienced a level of service that exceeded my expectations. The company representatives were incredibly helpful and responsive to all my inquiries. They guided me through the subscription process, ensuring that I received fragrances tailored to my preferences.

27. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Honestly

Honestly, I was hesitant to order from this store. But turns out it was worth it. Thank you Ivre.

11. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Delivery is very slow

Delivery is very slow. Gave excuse there is issue in warehouse and hence cannot delivery earlier. After I told them that I will post on social media to check if anyone has the same issue as me, miraculously the item was picked up by Ninjavan and then delivery arranged.

Received email that I can manage subscription by logging in to my account but that is not true. Asked online agent and was told need to write in and the team will get back within 7 working days. So if you want to cancel, please write in asap and don’t expect they will get back within SLA.

29. juni 2023
Logoen til I'VRE

Svar fra I'VRE

Dear Jay,

We're sorry to hear that you did not have a positive experience with us. We'll bring this up to the team and we'll ensure that this does not occur once again.

Should you need any further assistance, do feel free to contact us via any of our contact channels.


Best Regards,
I'VRE SG Team

Vurdert til 1 av 5 stjerner

Not delivered, refuse to cancel subscription, stopped replying

Ivre e-mailed that the product was out for delivery. I followed up one week later and they replied the product was not actually sent due to internal delays. I e-mailed them to ask to cancel my monthly subscription and give me a refund. They stopped replying even though I said I would file a police report if they do not cancel the subscription and try to charge my credit card again. Their website does not have any option to cancel subscriptions and they no longer reply to e-mail or Whatsapp messages. Stay away!

(EDIT: Ivre.sg is abusive. They post my personal information in the reply in violation of Singapore personal data protection laws. When Trustpilot deletes their replies, they repost the same reply again and again. Avoid!)

(EDIT: the reply you see below is Ivre.sg's fourth reply. The first three were deleted by Trustpilot for intentionally using personal information, and they have been reported to the Singapore Personal Data Protection Commission.)

(EDIT: After four replies from Ivre.sg were deleted by Trustpilot for disclosing personal information, Ivre.sg complained to Trustpilot that this review is not based on an actual purchase. Avoid!)

1. juli 2023
Vurdert til 5 av 5 stjerner

Prompt response

Prompt response. Could've been informed earlier that product is out of stock before the order is stated as fulfilled in the site. Other than that, all good with excellent customer service.

7. juli 2023
Vurdert til 5 av 5 stjerner

Perfect

Perfume selection was great and i can change any perfume every month which is awesome! The packaging was sleek and the quality of the product is 10/10. Highly recommended

29. juni 2023
Vurdert til 3 av 5 stjerner

Delivery was late by quite a bit but…

Delivery was late by quite a bit but product received is p good

29. juni 2023
Logoen til I'VRE

Svar fra I'VRE

Dear MZ,

We're sorry to hear that, due to an influx of orders during our mid-year sales, our deliveries were delayed. We sincerely apologise for this.

Should you need any further assistance, do feel free to contact us via any of our contact channels.


Best Regards,
I'VRE SG Team

Vurdert til 3 av 5 stjerner

Service has been really good except…

Service has been really good except for the delays in the delivery service. Ive placed two orders more than a week ago and I haven’t received them till now ;(. Please don’t let this bring ur spirits down. I know you guys can definitely do better!

29. juni 2023
Logoen til I'VRE

Svar fra I'VRE

Dear Jason,

We're sorry to hear that, due to our mid-year sales, our deliveries were delayed and we are deeply apologetic for this. We will improve our processes and ensure that such occurrences will not happen again.

Should you need any further assistance, do feel free to contact us via any of our contact channels.


Best Regards,
I'VRE SG Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv