I’m only giving them one star because I…
I’m only giving them one star because I have to give at least one to leave a review. They are the worst insurance company I’ve ever had the unfortunate experience of dealing with! I paid the premium for fully comp up front and in full. They asked me to upload my no claims bonus which I did straight away. They obviously weren’t reviewing my uploaded files so kept sending me emails saying that if I didn’t upload it within the time my policy would be cancelled and I’d get nothing back so I kept uploading it. They eventually saw it and just kept asking me for more and more documents and ridiculous things like me writing down the claim I made 3 years ago AGAINST the driver who was at fault and sign it so I did and uploaded it, they got me to write more and more and then asked for the full report from my old insurance company to verify I was telling the truth and then demanding that I get a letter from the other guy’s insurance company with the details and while all of these demands were being made they emailed me saying if I didn’t upload everything they requested that they will cancel my policy so I got so fkd up and they were still refusing to give me my insurance disc so at this point I went to axa and got my policy with them. I went and cancelled my policy with its4women and I’m still within the 14 days cooling off period so I’m supposed to be entitled to a full refund. They said they are giving me back less than half of what I paid for the year’s policy so basically they are charging me for 7 months insurance cover for a cover of under 14 days! All insurance companies must have a 14 day cooling off period where the customer can cancel and are entitled to their FULL refund!!! Its4women even advertises this as well. This is not legal! Since going with them I’ve heard nothing only really bad things about them but if they think they are going to get away with keeping 7 months worth of insurance cover when I was still in the cooling off period they have another think coming! The cooling off period only begins when they issue you with your policy certificate and disc which they refused to give me. And to make everything so much more infuriating you cannot speak to anyone about anything! There’s absolutely no way to communicate with them! I’m taking this to the regulators!








