Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
4,1
8 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
First rate experience. Flight was early arriving but the driver was there waiting for me. Friendly safe driver. Helped me up the hotel steps with my two heavy bags. Would strongly recommend them based on this experience.
Our flight in was delayed so informed the office and they contacted the driver. Excellent service both from and back to the airport.
Our flight delayed for many times and finally landed after midnight at Gatwick. BA transfer did monitor the flight situation and sent the driver to pick us up when we were desperate to find a way back home. Thank you very much for BA Transfer and the driver🙏🙏
Excellent service for both drop off and pick up
BAtransfer is the best company to get a drive to any of the London airports!
We have been using it and recommended them to friends for years.
Punctual, reliable, professional, polite, efficient and economically competitive too.
I had chosen this company as it looked like they were providing airport transfer service for the Isle of Man, when I had booked and paid for the return trip I didn't receive much communication and didn't know where to meet the driver at the airport. I contacted them and received information and phone number of the driver. I'm glad that I did that, because when I arrived there was no one there and when I phoned up the company they had no information about my booking and when I phoned the driver he also was not aware of it. It was resolved in the end and the return journey was without any issues later, but I also found out that this company charged a 40% fee on top of the regular fare, for a service they clearly didn't provide and as it turns out they are not even based on the IOM. I received no refund and not even an apology. Clearly will not be booking with them again.
Svar fra Isleofmanairporttaxis
Dear Susi,
Thank you for taking the time to share your feedback. We sincerely apologise for the issues you experienced with your recent airport transfer booking. As a booking agency, we work in partnership with local providers to arrange transfers, and it’s clear that we fell short in coordinating your journey effectively. We deeply regret the lack of communication and the confusion surrounding your pickup, and we truly appreciate your patience in resolving the matter to ensure a smooth return trip.
We take your concerns regarding transparency and pricing very seriously. Our agency is committed to maintaining clear communication about our role and associated fees, and we are currently reviewing our processes to enhance clarity and service quality moving forward. While we are not based on the Isle of Man, we strive to provide dependable transfers through trusted local partners, and we are sorry that this standard was not reflected in your experience.
At this stage, we are unable to fully confirm which booking corresponds to your feedback. We kindly ask that you contact us via contactus@isleofmanairporttaxis.com or reply from your booking email so we can verify your details. Once confirmed, we will promptly arrange a refund for the portion of the fee you were dissatisfied with.
Friendly and informative driver.
Was there waiting for us as we left the Airport.
Svar fra Isleofmanairporttaxis
Thank you so much for your kind words and 5-star review! 🌟 We're delighted to hear that our driver was friendly, informative, and ready to greet you as you left the airport. Providing a smooth and welcoming experience is our top priority. We appreciate your support and look forward to serving you again in the future!
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