ipaymy Anmeldelser 

472
•
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Ipaymy is in a league of its own, and the absolute best in this industry. No competitor even came close, and my wife and I know because we spoke to all of them. Effortless Communica... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Made my first payment using these guys recently. Good portal, well laid out, easy to use. Payment charged to card as scheduled and payment remitted to my insurer on time. Good communication along th... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Simply amazing! Level of service provided by CSO and processing team is so rare to find! Very prompt and precise advise given. Constant updates via email and wonderful follow up services so f... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Feels cheated to have made payment via ipaymy in hopes of accruing miles only to be informed there is a "system glitch" and code used was identified by Citibank to be for Real Estate Agents and Mana... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Betalingstjeneste
  2. også i
  3. Kortbehandling
  4. Pengeoverføring

Om ipaymy

Skrevet av virksomheten

Use your credit card to pay your biggest expenses including rent, salaries and invoices to earn credit card points and rewards like never before, while improving your cashflow.

On-Time Payment Guarantee

Your payment is always made On-Time, or it's on us!

We understand that the payments you make on ipaymy are of a sensitive nature. ipaymy processes thousands of payments for our customers and we guarantee your recipient will receive the payment on the scheduled date. If in the unlikely event we fail to deliver your payment on time, ipaymy will completely refund the fee for the affected payment AND the fee for your next payment of equal value will be waived.

Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

472 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(472)

27 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I use it to pay for my income tax

I use it to pay for my income tax. Very easy to use.

3. juni 2025
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Svar fra ipaymy

Thanks for the great review, TLim! We’re glad to hear the process was smooth and easy for your income tax payment. If you ever need help or have questions, we’re just a message away!

Vurdert til 1 av 5 stjerner

Increased fees

Started charging $1 holding fee, and fee increased to 2.45%, stopped using already

7. mai 2025
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Svar fra ipaymy

Hi AL, thank you for sharing your feedback. We understand concerns around fee changes and appreciate the opportunity to clarify. The recent updates include a 2.4% service fee and a separate $1 fund safeguarding fee, which helps us ensure the security and protection of your funds in line with regulatory standards.

These adjustments were necessary to address rising operational costs while maintaining the reliability and safety of our service. We truly value your past support and hope to have the chance to serve you again.

Vurdert til 2 av 5 stjerner

Bad experience & Poor services

Bad experience for scheduled payment for income tax. Not hotline to contact for urgent queries.

6. mai 2025
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Svar fra ipaymy

Hi JT, thank you for your feedback, and we’re sorry to hear about your experience. We understand how important it is to have timely support, especially for scheduled payments. While we currently don’t offer a hotline, our dedicated support team is available via live chat and email, and we strive to respond promptly to all urgent queries.

If you still need assistance, please don’t hesitate to reach out—we’re here to help.

Vurdert til 5 av 5 stjerner
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Svar fra ipaymy

Hi Zinc, thank you for your feedback! We’re glad to hear the platform is working as expected. If there’s anything we can do to make your experience even better, feel free to let us know!

Vurdert til 5 av 5 stjerner

Seamless experience

Good and easy to use platform to earn miles at the same time

28. mars 2025
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Svar fra ipaymy

Hi Weipei, thank you for the kind words! We’re thrilled to hear that you had a seamless experience and found the platform easy to use while earning miles. Making the process smooth and rewarding is exactly what we aim for. We appreciate your support and look forward to helping you earn even more miles in the future!

Vurdert til 2 av 5 stjerner

Good portal and purpose but cost is too…

Good portal and purpose but cost is too high. In most cases, cost outweighs the benefits.

3. april 2025
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Svar fra ipaymy

Hi PC, Thank you for your feedback.

Our team strives to provide more promotion for our user's benefit. Our latest ongoing promotion is listed on our websites and we will also actively inform users should there be any new promotions!

Please contact us at support@ipaymy.com or our live channels should you have any further queries or require assistance regarding our platform.

We truly appreciate your support and thank you once again for taking time to leave a review.

Vurdert til 2 av 5 stjerner

There are additional fees other than…

There are additional fees other than the fees stated. There is no further discount on huge payment. 2 stars because they have a shorter lead time

27. mars 2025
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Svar fra ipaymy

Hi Mike,

Thank you for taking the time to share your feedback with us.

We understand that you were hoping for a preferential rate on your rental payments. After reviewing your request, our team has advised that the rate we can currently offer is the recurring rental promo at 1.79% for Visa Card payments based on the payment amount.

We are committed to offering competitive rates and value your continued support as we strive to provide the best possible service.

Thank you once again for your feedback. If you have any questions or need assistance, please feel free to reach out to our customer support team through our live channels or by emailing support@ipaymy.com. We’re here to help!

Vurdert til 4 av 5 stjerner

I attempted to use my Maybank card with…

I attempted to use my Maybank card with iPaymy, but the transaction was blocked. I was informed that iPaymy is not whitelisted for Maybank cards and that I need to raise a request with Maybank to authorize the payment. I'm unsure why this restriction exists and would like more information on the reason for this block.

21. mars 2025
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Svar fra ipaymy

Hi Reinhardtastrea,

Thank you for your kind feedback!

It is highly unusual that there is a block for Maybank cards, may I know if you can forward the conversation between you and Maybank to support@ipaymy.com for our team to investigate further?

We thank you again for highlighting this to us and we hope that you have found our platform easy to use.

Please do reach out to us anytime should you have any issues and we can investigate further.

Vurdert til 5 av 5 stjerner

Fast and reliable

Fast and reliable

21. mars 2025
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Svar fra ipaymy

Hi Yuzaini,

Thank you for your feedback and review!

Our team is more than happy to know that you had a seamless experience on our platform.

If you encounter any further issues or have any other feedback, please don’t hesitate to reach out to our customer service team. You can contact us via email at support@ipaymy.com, through our live chat, or via messages on Instagram and Facebook.

Vurdert til 5 av 5 stjerner

Efficient

Efficient . Shd have more promotion for Mastercard .

28. februar 2025
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Svar fra ipaymy

Hi Tuck Seng,

Thank you for your feedback and review!

Our team will take your feedback into account for more promotions for Mastercard.

If you encounter any further issues or have any other feedback, please don’t hesitate to reach out to our customer service team. You can contact us via email at support@ipaymy.com, through our live chat, or via messages on Instagram and Facebook.

Vurdert til 3 av 5 stjerner

Too expensive

Too expensive, other than that good

28. februar 2025
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Svar fra ipaymy

Hi Eugeniu,

Thank you for your feedback.

Our team is more than happy to know that you had a great experience on our platform for your payment! Our team also strives to provide more promotion for our user's benefit. Our latest ongoing promotion is listed on our websites and we will also actively inform users should there be any new promotions!

Please contact us at support@ipaymy.com or our live channels should you have any further queries or require assistance regarding our platform.

We truly appreciate your support and thank you once again for taking time to leave a review.

Vurdert til 5 av 5 stjerner

Great support

Support is great and efficent.

11. februar 2025
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Svar fra ipaymy

Hi Gek Eng,

Thank you for your feedback and review!

Our team is more than excited to know that we have assisted you in your query.

If you encounter any further issues or have any other feedback, please don’t hesitate to reach out to our customer service team. You can contact us via email at support@ipaymy.com, through our live chat, or via messages on Instagram and Facebook.

Vurdert til 5 av 5 stjerner

Smooth transaction

5. februar 2025
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Svar fra ipaymy

Hi Teck Soon,

Thank you for your feedback and review!

Our team is more than happy to know that you had a seamless experience on our platform.

If you encounter any further issues or have any other feedback, please don’t hesitate to reach out to our customer service team. You can contact us via email at support@ipaymy.com, through our live chat, or via messages on Instagram and Facebook.

Vurdert til 4 av 5 stjerner

Fast action resolving payment problems

Fast action resolving payment problems
However only fast during weekdays

10. februar 2025
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Svar fra ipaymy

Hi Edwin,

Thank you for your feedback and review!

Our team is more than happy to know that you find our platform efficient, as our team only operates on weekdays; payments on weekends will be deferred to the next available business day.

If you encounter any further issues or have any other feedback, please don’t hesitate to reach out to our customer service team. You can contact us via email at support@ipaymy.com, through our live chat, or via messages on Instagram and Facebook.

Vurdert til 5 av 5 stjerner

The money is wired efficiently

The money is wired efficiently. On top of that, the miles accrual option is a bonus!

3. februar 2025
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Svar fra ipaymy

Hi Pranav,

Thank you for your feedback and review!

Our team is more than happy to know that you find our platform straightforward to utilise.

If you encounter any further issues or have any other feedback, please don’t hesitate to reach out to our customer service team. You can contact us via email at support@ipaymy.com, through our live chat, or via messages on Instagram and Facebook.

Vurdert til 5 av 5 stjerner

Super easy

Super easy. Straight forward and great service.

16. januar 2025
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Svar fra ipaymy

Hi Steven,

Thank you for your feedback and review!

Our team is more than happy to know that you find our platform straightforward to utilise.

If you encounter any further issues or have any other feedback, please don’t hesitate to reach out to our customer service team. You can contact us via email at support@ipaymy.com, through our live chat, or via messages on Instagram and Facebook.

Vurdert til 4 av 5 stjerner

If comision can 1,75 percent

If comision can 1,75 percent
I can use a lot transaction
Pls inform me
Or can talk to my secretary
Miss Albons .
Thank you
Wawan

8. januar 2025
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Svar fra ipaymy

Hi Wawan,

Thank you for your kind feedback!

Our team have actually reached out to you as per your request, you may check your email inbox for our emails!

Our team also greatly appreciates your feedback and we will strive to do better.

Please feel free to contact our customer service team at support@ipaymy.com, through our live chat, or via messages on Instagram and Facebook.

Vurdert til 5 av 5 stjerner

Easy & Cost efficient

Easy, cost efficient way to earn recurring miles

20. desember 2024
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Svar fra ipaymy

Hi Keng Yang,

Thank you for your feedback and review!

Our team is more than happy to know that you find our platform easy and efficient to use.

If you encounter any further issues or have any other feedback, please don’t hesitate to reach out to our customer service team. You can contact us via email at support@ipaymy.com, through our live chat, or via messages on Instagram and Facebook.

Vurdert til 4 av 5 stjerner

UI still needs improvement but…

UI still needs improvement but gets the job done. Slightly more expensive than the only competitor for recurring payments

31. desember 2024
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Svar fra ipaymy

Hi Edison,

Thank you for your feedback and review!

Our team will take your feedback into account and inform our team of your feedback. You can also check out our current promotions page to utilise any promotion for your recurring payments!

If you encounter any further issues or have any other feedback, please don’t hesitate to reach out to our customer service team. You can contact us via email at support@ipaymy.com, through our live chat, or via messages on Instagram and Facebook.

Vurdert til 1 av 5 stjerner

Very poor experience regarding the sign…

Very poor experience regarding the sign up offer

31. desember 2024
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Svar fra ipaymy

Hi Vijay,

Thank you for taking time out of your day to leave a feedback.

We can see that our team have advised you that your referral code was already expired when you have reached out to us and our team have also recommended that you are still able to use the promo code 'SGNEW' for S$20 off our platform fees for your first payment.

We also can see that you have utilised the code 'SGNEW' for your payments.

Please kindly note that the referral promo code's terms and conditions and also the expiry of the code are indicated in the email that you have received.

If you encounter any further issues with your payment, please don’t hesitate to reach out to our customer service team. You can contact us via email at support@ipaymy.com, through our live chat, or via messages on Instagram and Facebook.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv