I recently purchased a watch from Investment Watches. My sales rep, Tan, was incredibly helpful, answering questions and offering suggestions - even after normal business hours! His customer focus w... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I recently purchased a watch from Investment Watches. My sales rep, Tan, was incredibly helpful, answering questions and offering suggestions - even after normal business hours! His customer focus w... Vis mer
Selskapet har svart
We had an excellent experience with Investment Watches purchasing a Rolex recently. Our sales representative Tan was very knowledgeable and responsive and made the entire process easy and fun. The pri... Vis mer
Wow! What an incredible experience! I purchased a Rolex for my husband with the assistance of Tan via phone/text. This was my largest jewelry purchase ever and he made the experience so enjoyable for... Vis mer
Selskapet har svart
Was looking for a Patek world complication watch through the advice of Tan and Steve, I was able to secure a dream watch that I have seeking for a year. A Patek Salmon dial world time. The se... Vis mer
Selskapet har svart
Skrevet av virksomheten
At Investment Watches, we believe the process of acquiring a timepiece should be as exceptional as the watch itself. Based in Austin, Texas, we are a premier dealer of new and pre-owned luxury watches from the world’s most prestigious makers, including Rolex, Patek Philippe, and Audemars Piguet.
Our philosophy is simple: Trust is our primary asset. We have eliminated the traditional, high-pressure sales environment in favor of a knowledge-led, transparent experience. Whether you are a first-time buyer or a seasoned collector managing a multi-million dollar portfolio, our mission is to provide expert guidance without the fluff.
We invite you to experience a higher standard of transparency. Join our global community of collectors who value realized performance over hype.
Skrevet av virksomheten
Every timepiece we sell is backed by a lifetime guarantee of 100% authenticity and mechanical integrity.
609 Castle Ridge Rd, 78746, Austin, USA
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Investment Watches provides a great experience when considering a timepiece! Steven was extremely knowledgeable and patient. Thank you!

Svar fra Investment Watches
It’s always a pleasure working with Steven & Jonas. Buying high-end watches on the pre-owned market can be very stressful. If you don’t know what you are doing, you can get burned. Steven & Jonas make the entire process stress free. They inspect the watch to confirm authenticity and make sure there are no aftermarket parts installed which can significantly decrease its value. I trust Investment Watches. They truly care about their customers. This is why I continue to do business with them. A+++

Svar fra Investment Watches
Worked with Tan. He was great and very knowledgeable. Wonderful customer service.

Svar fra Investment Watches
Tan and all the people working in there were verry helpful.

Svar fra Investment Watches
Fantastic company and group of people. Tan was helpful, patient, and communicative, and got me into a grail with expert guidance. Look forward to the next one with this crew.

Svar fra Investment Watches
Friendly no pressure sales staff. Fair prices. Will be back for sure.

Svar fra Investment Watches
I’m sharing this review to offer an honest perspective on our recent experience at Investment Watches.
My wife had been looking at a Bulgari Tubogas online for some time, and we decided to stop by the store. We didn’t have an appointment, and we were assisted by Steven, who was kind, welcoming, and professional throughout our visit.
We were fully aware prior to purchasing that the watch did not include original papers or box, and that was factored into both our expectations and the price. From that standpoint, everything was transparent.
That said, there were a few areas where the experience could be elevated.
There wasn’t much information provided about the specific model itself. I understand it’s not a Rolex or one of the more commonly requested pieces, but when purchasing a luxury watch — regardless of brand — having deeper knowledge about the model, its background, or technical details would certainly enhance the experience.
Additionally, when discussing potential bracelet adjustments or how those modifications could be handled, there wasn’t much clarity provided on the process. Even if adjustments aren’t done in-house, guidance or insight would add reassurance when purchasing a piece like this.
Lastly, the presentation at delivery felt underwhelming. The watch was handed to us in a simple plastic case with Chinese typography, which honestly felt out of place for a luxury purchase. It created a slight disconnect — it momentarily made us question whether we were buying from a watch investment company or from a secondary market setting.
Overall, the experience wasn’t bad. The price made sense for us, and we’re genuinely happy with the piece itself — which is ultimately what mattered most. However, refining the details around product knowledge, service guidance, and presentation would significantly elevate the overall client experience.
Sharing this as constructive feedback.

Svar fra Investment Watches
I had an incredible experience curating a watch for my husband as a wedding gift. Tan went above and beyond to not only source but give thoughtful recommendations and meet timing needs! We can’t wait to work with him again. For any special moment where a watch could enhance, this is the choice.

Svar fra Investment Watches
Tan is so knowledgeable and welcoming. He made this experience so easy and provided great guidance. Not only were we impressed with the selection but also the process and prices. Would highly recommend!

Svar fra Investment Watches
We've had a really great experience with Investment Watches. Tan is honestly the best. He's always on top of it and his communication is impeccable. He makes sure every watch we order turns out better than expected. He actually listens and gets it right every time. Can't recommend him enough!

Svar fra Investment Watches
Tan has been fantastic to deal with as this is my first Rolex watch. He answered all my questions and sent me a ton of pictures and a video on the watch. I live out of state and he also had the size of the band adjusted as well as the time zone correction. Great guy

Svar fra Investment Watches
Steven was very helpful. Sourced the watch I was looking for within a day. Shipping was fast as well.

Svar fra Investment Watches
The best experience ever like always as always we are really happy with our watches. We love Investment Watches. ❤️

Svar fra Investment Watches
Great experience; Steve was a consummate professional that made the entire process enjoyable and free of any friction. Highly recommend if you're in the market for a new watch

Svar fra Investment Watches
Amazing communication and excellent research for the product I was looking for. 100% recommended. Thank you!

Svar fra Investment Watches
Their watches are elegant and top notch, always top of the line

Svar fra Investment Watches
Great customer service. Watch is as described, in fact better. Specific pictures sent, questions answered, and quickly. Will not hesitate at all to make another purchase.

Svar fra Investment Watches
Packaging was excellent and the watch looked even better in person. You can tell they know their inventory well.

Svar fra Investment Watches
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.