International Dance Shoes Anmeldelser 2 985

TrustScore 3.5 av 5

3,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

The worst service. Express delivery to Europe doesn't work (I paid 47 euros for it). The sender refused to help me find the package that was lost in transit. The sender also refused to refund the mone... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

WORST buying experience I've ever had. Did not deliver my package. Will not refund my money and I'm being charged hundreds of dollars extra because I live in the United States and they shipped it back... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

The delivery was the worst I've ever experienced: it took 4 weeks and went via UPS. Eventhough I was home every single day UPS didn't ring the bell & send the parcel back. I've contacted Joheela befor... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Received a pair with different sizes (have photographic proof) and they definitely felt different on the feet. One fit great, another one hurting as it was small. Contacted the team and all they did w... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Skobutikk
  2. Danseutstyrsbutikk

Skrevet av virksomheten

We are 2020 Queen's Award for Enterprise Winners, specialising in the design and manufacture of Ballroom & Latin American dance shoes and make all of our shoes in Milton Keynes, UK. Our collection offers shoes for ladies, gentlemen and children and our shoes by worn by many of the world's leading dancers, as well as dancers from BBC's popular 'Strictly Come Dancing'.


Kontaktopplysninger

3,4

Middels

TrustScore 3.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 66 % av de negative anmeldelsene sine

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner
Logoen til International Dance Shoes

Svar fra International Dance Shoes

Dear Irina

Many thanks for taking the time to write a review. We're sad to get 3-stars because your shoes are too small :(

The shoe you ordered is a stock shoe so you're more than welcome to send that back and order half a size up (or simply return them and request an exchange). Either way we'd be able to get a new size out to you very quickly!

Many thanks,
International Dance Shoes

Vurdert til 5 av 5 stjerner

Very satisfied with the service

Very satisfied with the service of IDS. Unfortunately, several of my dance shoes and accessories had been stolen. Fortunately, the sales department was able to have my dance shoes made faster. I have custom-made dance shoes and these normally have a longer delivery time. They also took on the surplus of 1 pair.

31. august 2023
Vurdert til 5 av 5 stjerner

Where have you been all my life my pretties!!?

Where have you been all my life? These are the best dance shoes I’ve ever purchased, worth every cent! I bought a pair of round toe ICS ballroom shoes and a pair of Heather SS custom made practice shoes in the hologram fabric and pink soles… I absolutely love them! So does everyone at our studio…Hubby also got a new pair of SS Contra XG practice shoes as his last pair of Internationals have lasted him a good 15+ years, and would probably still be okay except that the sole was falling off (new sole also purchased so he can wear these a little longer- I am a bit late to the party!)
Sizing has always been an issue for me, but Sandra was very helpful and I was able to measure my feet effectively, and now I can’t believe how much difference these shoes have made to my dancing!
Thank you so much International Dance Shoes, I’ll be back for a pair of latin shoes sometime!

26. august 2023
Vurdert til 1 av 5 stjerner

Do not order if outside the UK as too expensive to return if problem

The shoes are beautiful but they are too big. When I tried to exchange them, UPS advised it would cost $100 to ship them back to you as IDS does not pay for the mailing on the exchange.

22. august 2023
Logoen til International Dance Shoes

Svar fra International Dance Shoes

Hi Shannon,

We had a recent review similar to this but UPS is not the only option to ship shoes back - and it's one of the most expensive. USPS cost someone under $30 to a return a pair and they made it back to us in a very timely fashion.

Whilst we wish we could offer a free return/exchange service, we're a medium sized family business in the very expensive industry of making footwear and it's not something that would be sustainable for us.

Understanding that you're based in the US - we work with a lot of fantastic stockists over there and recommend that you take a look at the link to our store locator below. It is possible to order via any of these and support those local businesses as well as benefit from lower shipping prices.

https://www.internationaldanceshoes.com/stockists-americas/

Many thanks,
International Dance Shoes

Vurdert til 1 av 5 stjerner

Narrow is not narrow

Narrow is not narrow. Super wide. Size too small. We used foot length in cm and ordered 4 pairs. None of those fit. 500€ down the drain and have to dance next competition with old shoes:/

13. august 2023
Logoen til International Dance Shoes

Svar fra International Dance Shoes

Dear Matthias,

Thank you for taking the time to review us and we're sorry that your shoes did not fit. Everything you ordered can be returned, so please send these back to us - we'll get a refund no problem. Going forward, one of our biggest distributors in the world is in Germany and their information is below. They'll be able to offer great support in establishing the right fit and that'll allow you to place orders locally, which will save money and offer a lot more convenience. They hold a lot of stock too including lots of different fittings.

https://www.internationaldanceshoes.com/stockists-europe/

We hope this helps and if you have any other queries, please do get in touch so that we can help.

Many thanks,
International Dance Shoes

Vurdert til 5 av 5 stjerner

Good that they explained how to measure the feet. Gillian Ward correctly…

Good that they explained how to correctly measure my feet and I waited to find out if the fit was good, before sending for a second pair in a different colour. I now have all I need. Very useful moveable buckle to fit into ready made holes to allow for width changes when feet swell up in very hot weather, and then back to normal fit when feet go back to normal size. I can now unsubscribe.

11. august 2023

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