I truly wish I could rate Intempestiva more highly. They are brilliant — slow, breathtaking, impeccably executed fashion and I genuinely find myself reaching for my top day in and day out. If... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The perfect layering pieces, I can wear my temptress piece in so many different ways - from a dress to a top to a skirt to whatever my heart desires! I love supporting handmade clothes and the communi... Vis mer
Selskapet har svart
What an outstanding business! The communication so really quick and clear and the Temptress Shell dress is BEAUTIFUL! It's exactly as it appears on the website and the quality of the fabric and the fa... Vis mer
Selskapet har svart
Bought the temptress shell top/skirt/dress about 2 months ago, and I haven't received a single update on whether it's being processed or has been shipped. I honestly can't understand how a business ca... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We are a slow fashion brand, our pieces are made to order, produced in an ethical way with solar electricity.
Kontaktopplysninger
Mexico
- intempestiva.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ordered 2 months ago and still nothing
I ordered the Shell dress two months ago and first didn't even get a conformation message for my order. But they still took the money. I tried to reach them on instagram and e-mail, but they just ignored my messages. After 1 month I got an e-mail with the order confirmation and the order number. I waited another month but still nothing. I wrote them again on instagram but still no answer. Then I wrote them an e-mail saying that I will need an answer from them about my order and if it has been even shipped or else get a refund. After that I got an e-mail with my order status and that it is still in progress.
I know mistakes can happen and an order can take longer, especially when it is handmade. But just ignoring a costumer and not letting them know about an order is really bad costumer service.
Hopefully I will receive my order in a week as promised and be happy with the dress.

Svar fra Intempestiva
Totally recommend this brand
Totally recommend this brand! Their products are mindblowing... I wear my she shell very often and the quality is very good. If you want to purchase from them just check the production time of the garments. As they are slowfashion they do everything handmade. Cant wait to order more pieces from them!
Terrible service. Promised a refund and then ignored it
I ordered 3 items in June and never received them despite emailing them about it several times. I emailed them several times, but they only responded to me once and kept ignoring me. Only the social media team responded, but they now stopped and blamed the customer service team.
For the last 4 months, they had promised me that my order was "ready to ship next week" about 3 times - but nothing happened. 2 out of 3 items were advertised as being "in stock", and 1 item was to be made on order.
After I asked again about the status of the order and they told me it was marked by mistake as "refunded" because I had cancelled part of the order and so it was never shipped. They've agreed to cancel my full order and refund me, but it's been a week and they have gone silent - ignored my emails and messages to this day.
Very disappointing experience, no customer service.
Update: after promising a refund and not responding to my emails, they shipped my order despite my request. I ended up having to pay import processing fees. The quality of items was mixed: one dress that poorly fits with heavy synthetic fabric, one t-shirt with very thin material, and on kimono with extremely thick fabric that is well constructed but a lot stiffer than shown on the photos

Svar fra Intempestiva
Dette er Trustpilot
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