The customer service person was very helpful and friendly, and she understood what I needed. In fact, she guided me through the process, which made the transaction very easy and stress-free .
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
Selskapet har svart
I was helped all the way through the online application process by Hillary on the phone. She was courteous, friendly and helpful. This is why I have rated you 5 stars. I don't feel I would have been... Vis mer
Selskapet har svart
My phone call was answered promptly. The young lady who answered was most courteous and she was patient and understanding. I had a relatively complex problem which took about 15mins to sort out. This... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Kontaktopplysninger
Level 2, 696 Bourke Street, 3000, Melbourne, Australia
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra insurance.com.au
Hi Xinhuan,
Thanks for your review! We appreciate your kind words and are pleased we could provide a great experience.
Renewal process very easy and simple...
16. juni 2026
Svar fra insurance.com.au
Hi Sandy, Thank you for the review! We are glad to hear that you had an easy and simple renewal with insurance.com.au.
Easy to do and great rates.
9. juni 2026
Svar fra insurance.com.au
Hi Yingfang, Thank you for your review. We aim to make arranging insurance simple while offering competitive pricing, so it's great to hear this was your experience.
Svar fra insurance.com.au
Hi Ann, Thank you for your review. We aim to make the renewal process as seamless as possible, so it’s great to hear this was your experience.
The Insurance company you can trust…
The company came through for me very effectively on a couple of very important occasions when I needed professional help and support. On both occasions there was a positive outcome in my favour and I am very grateful for that. I was very impressed with the quality and efficiency of their service
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra insurance.com.au
Hi David,
We are pleased to hear our team was able to provide the support you needed and help achieve positive outcomes.
Providing excellent service when our customers need it most is what we strive for at insurance.com.au, so we are delighted this was reflected in your experience.
Thank you for taking the time to share your feedback.
Insurance yoga teacher
Quick and easy although not all the options I needed in terms of ‘business’ were clear.
31. mai 2026
Svar fra insurance.com.au
Hi Vanessa, Thank you for your feedback. We are glad to hear you found the process quick and easy. If there was a specific business option that wasn't clear, please feel free to contact us at support@insurance.com.au, and our team would be happy to assist.
Customer Service extremely helpful.
15. juni 2026
Svar fra insurance.com.au
Hi Janet,
Thank you for the great feedback. We are pleased to hear you found our customer service team helpful!
Svar fra insurance.com.au
Hi Katrina,
Thank you for the review. We are glad you had a positive experience with our customer service team.
Easy process reasonable price
8. juni 2026
Svar fra insurance.com.au
Hi Veronica, Thank you for the review. We are glad you found the process easy and affordable at insurance.com.au.
Easy to deal with.
I like this company because renewal was quick and easy and the website is easy to navigate. It was very smooth and efficient.
15. juni 2026
Svar fra insurance.com.au
Hi Stella, Thank you for the lovely review. Quick and easy is exactly what we aim for at insurance.com.au, so we are glad you had this experience with us.
The process wash no-fuss and efficient
The process wash no-fuss and efficient.
Just what small business wants.
14. juni 2026
Svar fra insurance.com.au
Hi Mark, Thank you for the great review. We are glad we could seamlessly support your small business.
Svar fra insurance.com.au
Hi Patsiriyaporn, Thank you for the review. We are glad to hear you had a good experience with insurance.com.au.
Svar fra insurance.com.au
Hi Suvendrini, Thank you for the great review! We are always looking for ways to improve our process, so we are glad you liked the pre-filled forms feature.
Quick & easy & great value what more could you ask for? 10/10.
It’s very straightforward to renew & very competitive pricing for osteo insurance. I also appreciated the repeated reminders as life gets very busy, thank you.
Quick & easy & great value what more could you ask for? 10/10.
5. juni 2026
Svar fra insurance.com.au
Hi Jacqueline, Thank you for this fantastic review. We are so pleased to hear you had a 10/10 experience with insurance.com.au.
Very accessible and well-priced with a helpful team
Accessible, well-priced, responsive and efficient.
5. juni 2026
Svar fra insurance.com.au
Hi there, Thank you for the feedback. We are glad to hear you found insurance.com.au accessible and affordable.
Responsive and provided clarification…
Responsive and provided clarification to my questions. Also provided me with the documentation I wanted.
12. juni 2026
Svar fra insurance.com.au
Hi there, thank you for the great review, and we are glad our team could assist you with your documentation.
they help me do renew earlier and add…
they help me do renew earlier and add on services easy.
4. juni 2026
Svar fra insurance.com.au
Hi Leigh, Thank you for the review, and we are glad our team helped you find the right cover.
Svar fra insurance.com.au
Hi Alana. Thank you for the review. We are glad to hear you had a great experience with insurance.com.au.
Follow-up Assistance
The follow up assistance when the policy went missing via email was great. It was some IT glitch (I think with my email provider) - but the staff was able to come up with a solution and followed through. And called at the agreed time!
4. juni 2026
Svar fra insurance.com.au
Hi Brett, Thank you for your review. At insurance.com.au, we aim to provide responsive and reliable support, so it’s great to hear our team was able to resolve the issue and follow through as expected.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.