I'm replacing disgusting old fibreglass insulation. Purchased Thermafleece SupaSoft, recycled plastic. Fast delivery, really good insulation, no itching or glass fibres flying about. The only downsid... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I'm replacing disgusting old fibreglass insulation. Purchased Thermafleece SupaSoft, recycled plastic. Fast delivery, really good insulation, no itching or glass fibres flying about. The only downsid... Vis mer
Selskapet har svart
Buying a 'green' product ( two tubes of specialist adhesive) - both robust plastic. Came inside a large cardboard box covered in wrapping tape. Multiple large plastic pillows inside; then large quant... Vis mer
Ordered a product from Insulation Merchant and it was exactly what was advertised and arrived as suggested. Great product.
Excellent service and advise, big shout-out for David Clark, Sales Director, who guided me on the best product for my project. Went with the Steico wood based product in the smallest width, unfortunat... Vis mer
THE independent insulation merchant! Suppliers of natural, sustainable insulation and airtightness systems to the UK. We have a stocked warehouse and can offer quick delivery.
Unit 3 24 Munro Road Springkerse Industrial Estate, FK7 7UU, Stirling, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Thank you for your excellent customer service and quality products. Highly recommended.
The product was great value and the delivery team was very helpful helping my daughter put the sheets in my garage
Very helpful and impressive customer service from ordering to delivery. Would recommend
I wouldn't hesitate to recommend insulation merchant for advice, supply and delivery of materials.
Steven is a credit to the company and helped me at every stage.
If I or anyone I know requires their products I would definitely use again.
This is the first time we have used this company and will be the last as they messed up delivery 3 times, and the last time when we got the materials the Courier left the materials on pavement in London instead of going to loading bay, has cost us a lot of time and money for a simple order.
Not all my delivery turned up on set delivery date. Waited just under another week for rest of my delivery. Not good when unable to complete scheduled work at time allotted!! Loss of time & income!!
I ordered insulation wool from this website. Their prices were competitive and the delivery costs lower than other sources I found. The delivery was quick and efficient and arrived well packed on a pallet.
Product was delivered on time. And assistance provided over telephone was clear and extremely helpful.
Fast and efficient. Good options offered when a product was not in stock. Good prices including for delivery.
Absolutely fantastic service. Great customer service and very prompt delivery. Extremely helpful.
Materials quoted and payed for not available as advertised.
Replacement materials not delivered within stated timescale.
Replacement details not as requested, quoted and payed for.

Svar fra Insulation Merchant
This was the 2nd time I ordered from Insulation Merchant. Again my order arrived in good time and was well packaged.
On the 1st occasion l phoned to get an order update, and they informed me of an alternative product just in which was a little cheaper than what l had ordered.
I was very pleased.
This is quality customer service and a great selection of products on a well designed website.
I'll be returning to them.
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