Imoova Anmeldelser 

585
•
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Great Wicked teams in PuertoVaras and PuntaArenas, great Varrison Ford van ...and unbelivable places. Ah, 5000 km from Central Chile to Argentina to Ushuaia ! Wonders after wonders ! Thousand tha... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

The van was prepared poorly. Not cleaned very well. Fuel tank wasn't full and due to a due service the engine warning light came on. As instructed we carried on but this is extremely stressful especi... Vis mer

Vurdert til 5 av 5 stjerner

It was a great experience driving a campervan from Sydney to Brisbane. The pickup experience was quick but there could have been more explanation about how to operate the vehicle before letting me dri... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

They refused to refund my booking fee when I tried to cancel it right away, due to lack of transparency on additional charges by the supplier for the essential equipment. Charging an extra €2... Vis mer

Informasjon om virksomheten

  1. Søkesider for reiser

Skrevet av virksomheten

Imoova are the world’s largest car & motorhome relocation company. We offer amazing road trip deals that allow you to book a car, campervan or motorhome for less than the cost of a cup of coffee a day.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

585 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 47 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(585)

208 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Hot water did not work

Hot water did not work. Unit was very different from the one posted by Imoova. Having large bed on top of the main bed made it very uncomfortable. The posted unit had a shower and toilet this one didn’t. The pickup was very brief and not helpfull. On completion the service was excellent. Unit seemed very old but did get us there.

14. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Imoova

Thanks for your feedback Edward, suppliers strive to give you the vehicle they list on our website but due to the unpredictable nature of relocations this isn't always possible and they have to give you the closest possible vehicle they have available

Vurdert til 5 av 5 stjerner

Thanks IMOOVA

IMOOVA are very well organised and easy to deal with. All parties were aware of the process and it went very smoothly. Well done IMMOVA!

16. februar 2026
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Svar fra Imoova

Thanks Greg!

Vurdert til 1 av 5 stjerner

We booked an RV for cheap through them…

We booked an RV for cheap through them as it needed to be returned from Hobart to Melbourne. They were unresponsive about the details of the spirit of Tasmania booking and when we finally got an answer we found out it was on a fully booked out ferry overnight with no room booked. The spirit staff advised us the car was booked well in advance so they either choose to withhold the details or were incompetent. Since we couldn't book a room and have kids we had to cancel. Despite over a month of notice they took out security deposit and were uninterested in finding a solution. I'd highly advise against doing business with them as they seem untrustworthy.

16. februar 2026
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Svar fra Imoova

Hi Joseph, I know you’re unhappy about the resolution but the free ferry is for a recliner and not a cabin. Relocations are offered at $1/day and have strict cancellation policies, not being able to upgrade to a cabin does not void the cancellation policy.

Vurdert til 5 av 5 stjerner

The Road Trip

Consistently rated as a 5-star service that turns complex travel logistics into a relaxing, "best trip ever" experience!

11. februar 2026
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Svar fra Imoova

Thanks for your feedback Peter!

Vurdert til 5 av 5 stjerner

Gold coast to Sydney in 24 hours!

It took a little while to go through all the paperwork to get going intitally, but the staff were really helpful and overall the journey was fairly cruisey.

Its an interesting way to travel around and can be really cost effective if you have the time, especially if you get a campervan with multiple days. I would definitely recommend trying it if you enjoy driving. I would happily do another.

13. februar 2026
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Svar fra Imoova

Thanks for your feedback Justin!

Vurdert til 5 av 5 stjerner

precio y atención perfecta

Mi experiencia con inmmova a diferencia de con la empresa de caravanas.
Siempre respondían y con un trato amable y cercano.
Las ofertas son indiscutiblemente baratas.
Muy recomendable comprar un seguro de viaje por si acaso cancelan.

31. januar 2026
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Svar fra Imoova

Gracias Javier!

Vurdert til 1 av 5 stjerner

Where's my refund

Did a recolation where the linen kit was supposed to be provided, it was never given to us. Had to pay 100€ for sleeping bags. 20+ emails and I'm still fighting for a refund of linen. Terrible company to deal with, do not recommend

28. oktober 2025
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Svar fra Imoova

Hi Poppy, we're sorry to hear this. The linen kit is advertised by & provided by the rental company you booked with, not Imoova, so their customer service team are best placed to assist with this.

Vurdert til 4 av 5 stjerner

There was no refund on a VIP backorder…

There was no refund on a VIP backorder booking when I had already found an alternative myself.
Speaking to someone is not easy to get ahold off either!

27. januar 2026
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Svar fra Imoova

Hi Dmitry, you can contact the team at hello@imoova.com or use our live chat during office hours

Vurdert til 1 av 5 stjerner

Always have a backup plan....

Be very carefull when booking thorugh Imoova. They will easily cancel your booking a few days before pick-up. I know its not directly Imoova´s fault, but i know that we will never ever take the risk of booking through imoova again.
They cancelled our van just 1 week before pick-up and now we are lost, since its busy season here in New Zealand so almost everything is booked or crazy expensive. We booked it 2 months ago.
So just a tip, always have a backup plan incase they cancel your booking

27. januar 2026
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Svar fra Imoova

Hi Julie, cancellations are rare but unfortunately do happen due to the unpredictable nature of relocations, we're sorry your experience was not a positive one.

Vurdert til 5 av 5 stjerner

Excellent relocation experience!

Excellent relocation experience!
The campervan was in very good condition, clean and fully equipped. The company was very professional, with clear and quick communication from start to finish. Everything went smoothly and stress-free, and the value for money is unbeatable. I highly recommend it!

22. januar 2026
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Svar fra Imoova

Great to hear, thanks Thomas!

Vurdert til 4 av 5 stjerner

The van was fantastic

The van was fantastic , we really enjoyed the 4 days . However the communication about ferry bookings was very poor . If I hadn’t specifically ask at the desk I would have not known that the ferry booking was made for the particular friday night which meant a hurried trip up north to Picton and a rebook for a night ferry as we did not make the 8:30 pm check in .
Also the “ one free tank of fuel “ is very confusing . At drop off the vehicle is expected to be full of fuel otherwise it extra cost in top of the diesel however , emails to Imoova just directed me back to the supplier - so no refunds so far - two significant dampers on an otherwise great trip - cheers Florian

19. januar 2026
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Svar fra Imoova

Hi Florian, thanks for your feedback. The rental company should have been in contact with you after booking regarding your ferry slot if this wasn't already on your confirmation. Regarding the fuel, typically with this offer the rental company lets you drop it back empty. As the offer is run by them unfortunately we can't assist with this but their customer service team should be able to help you.

Vurdert til 5 av 5 stjerner

What a fantastic trip and relocation…

What a fantastic trip and relocation arrangement that is mutually beneficial.
Will certainly make myself available to undertake more relocations should I be needed.

21. januar 2026
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Svar fra Imoova

Great to hear, thanks Roger!

Vurdert til 5 av 5 stjerner

One of the most magical experiences thus far!

One of the most magical, challenging and rewarding trips I’ve ever done. I highly recommend getting on the road and driving around Australia. 100% would book again via Britz/iMoova for another incredible journey on the road. The ute and everything that it came with made our travels more seamless and enjoyable! Thank you for your services!

12. januar 2026
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Svar fra Imoova

Great to hear, thanks for sharing Sam!

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