Image Tours Anmeldelser 

335
•
TrustScore 5 av 5

4,9

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Vurdert til 5 av 5 stjerner

Our tour guide, Ron was awesome! Everything, including transportation, hotel stays, and most meals, and excursions were ALL taken care of! Even transfers to and from the airport. We’ve never been to E... Vis mer

Vurdert til 5 av 5 stjerner

Well organized with a great guide! Travel times made fun and informative. Hotels were all first class. Meals were selected to offer local favorites. First time spending 15 days of 24 hours each with m... Vis mer

Vurdert til 5 av 5 stjerner

Our European Circle Tour was amazing!!!! We saw 7 countries in 15 days and drove 2600 miles. Our bus driver, Ed was a gem, making us feel so safe along the way. Tour Manager, Ger was a walking histo... Vis mer

Vurdert til 5 av 5 stjerner

Saw and experienced places we never would have seen on our own. The guide and driver were very helpful. The castles were each unique and we found some unexpected ones. Local guides brought their ow... Vis mer

Informasjon om virksomheten

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Opplysningene stammer fra ulike eksterne kilder

Roelof Postmaa, Sr., an educator in The Netherlands, founded Image Tours in 1939 in Amsterdam. He began taking his students and their parents on trips as a hobby. Recognizing people’s need for guidance in planning their travels, Mr. Postmaa developed a successful business hosting tours throughout Europe. He firmly believed that travel broadens one’s horizon and enriches one’s mind. Mr. Postmaa’s son, Roelof Jr., began assisting his father in the family business while still in high school. Roelof Jr. opened an office in Grand Rapids, Michigan in 1960 and began offering the company’s signature HEART OF EUROPE ® tour to groups such as fraternal organizations, employee associations, churches, school choirs, orchestras, and marching bands. In 1986, the company began partnering with travel agencies to offer their escorted Europe tours to the general public, thereby becoming firmly established throughout the United States. Today, Image Tours is led by Monique Kasmauskis, the daughter of Roelof Jr., and her husband, Mike. They, along with all the Image Tours associates, are dedicated to providing Superior Value with a Personal Touch. Thanks to this dedication, Image is often praised by both travelers and travel agents for courteous service, meticulous traveler preparation, and flawless execution of its tours. Our HEART OF EUROPE ® tour has endured since 1960, and has been enjoyed by thousands of first-time travelers to Europe. In addition to the HEART OF EUROPE ® tour, Image Tours offers several other fine European tours (click here to browse our tours).


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

335 anmeldelser

5 stjerner
4 stjerner
3 stjerner
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1 stjerne

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4,9

Alle anmeldelser

(335)

1 anmeldelse i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

The tour was fantastic

The tour was fantastic. Everything was organized and the guide and driver were excellent. Get absolutely made the trip the great experience it was!!

8. mai 2024
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Vurdert til 5 av 5 stjerner

The image tours 15 day Heart of Europe…

The Image Tours 15 day Heart of Europe was the best trip I have ever taken. Our tour manager Richard Munning has so much knowledge and he talked about a lot of history of each country and area we were about to see. He is such a a caring man. He gave us a lot of tips to watch out for. I love that he walked slow so we can take pictures and love the whispers that we could hear Richard's talk about whatever he is showing us when we were a ways away.
Hans our bus driver was really a gentleman and he help you coming down the stairs in the bus. I give this trip a 10+. Thank you Image Tours, Richard and Hans to make a memorable trip I will never forget.

21. april 2024
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Vurdert til 5 av 5 stjerner

Barbara Kleinbussink-Heart of Europe Tour

Tour guide/Manager, Barbara Kleinbussink; was very professional, informative & knowledgeable about history of countries visited. Also,very witty. Motor coach Commanders Lieke and William are extremely skillful drivers. Tour cost worthy of number of days and countries visited. Amazing experience for someone visiting Europe for the first time.

4. april 2024
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Vurdert til 5 av 5 stjerner

Heart of Europe Tour

The tour guide and bus driver were excellent. It was a good balance of guided tours, free time and bus travel time.

4. april 2024
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Vurdert til 5 av 5 stjerner

First trip to Europe and London

I would have to say that everything we experienced on our Heart of Europe Grand to include London tour was wonderful. We were always looking forward to the next country visited and enjoyed every minute of our trip. Our tour guide, Minni Hoeve, communicated with us throughout our trip. He is wonderful, kind and knowledgeable tour guide.

13. september 2023
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Vurdert til 5 av 5 stjerner

Our Image Tours trip to Capitals of…

Our Image Tours trip to Capitals of Central Europe was outstanding. This was our fourth time with Image Tours and the second with Ger, our guide. They have perfected that great balance of guiding and allowing personal time. Lots of pre-trip preparation and nothing left to chance.

6. september 2023
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Vurdert til 5 av 5 stjerner

Image Tours and the Heart of Europe Tour

Image Tours made my Heart of Europe tour very worthwhile and enjoyable. It was non-stop from the time we got up for breakfast until we hit the pillow that night. This made the travel from Hawaii to Frankfurt worth the aches and pains of sitting on airplanes for 20+ hours. My adult daughter and I got to see the highlights of the countries we visited and satisfied our curiosity enough or made us want to return. This was her first Europe tour and she totally enjoyed the experience. Our Guide Minne and both coach drivers were personable and professional in all that they did to service the very large group of 37. The hotels were clean and hospitable and many provided views of the countryside which we thoroughly enjoyed. The drive through the Pass was particularly beautiful. The meals were typical European but the breads, desserts and drinks were always excellent. Thank you to all who made this trip possible.

9. oktober 2023
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Vurdert til 5 av 5 stjerner

Image Tours provided an outstanding tour experience

Image Tours provided an outstanding tour of Scandinavia and the Baltics. Our tour guide, Richard Munning, was terrific. Richard is very knowledgeable of each country visited, and he provided us with excellent suggestions on how to spend our free time. The travel by bus, the various hotel accommodations, the local tour guides, the optional excursions were great. Richard's caring and thoughtful leadership made this trip an exceptional travel experience.

6. september 2023
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Vurdert til 5 av 5 stjerner

Image Tours gave us the trip of a…

Image Tours gave us the trip of a lifetime. We saw all the WWII sites we hoped to see and a few more unexpected sites. The tour guide and bus drivers were the best. Very helpful and fun. We recommend Image Tours and will probably book another trip in the future!

4. oktober 2023
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Vurdert til 5 av 5 stjerner

Heart of Europe Circle Tour Highly Recommended

We went on the Heart of Europe Circle Tour and had a wonderful time. It’s a fast paced tour visiting seven countries in 13 days. It’s very active and there’s a lot of walking. That said, I had a total knee replacement just 4 months earlier and was still able to keep up on every part of the tour even opting for our tour guides extra excursions where she would take us to places most tourists would miss on their own.
Our Tour Guide was Cynthia van Leeuwen from Amsterdam. She was the best tour guide we could ever imagine. Professional and strict, but warm and caring at the same time. A great personality, funny, and informative. She was always organized, kept the tour running smoothly and was knowledgeable about all of our destinations. If you were smart, you took her advice on places to visit and followed her on her extra excursions, like walking the wall at Rothenburg, Germany. Oh, and be sure to follow her suggestions on which local foods to try. You won’t regret it! What a great experience.
Great value for the money! This all-inclusive tour made it so easy. It would have taken me weeks to orchestrate a trip like this and even then I wouldn’t have seen or experienced all the out-of-the-way places our tour guide took us to. The thing we appreciated most was having our luggage transported between our rooms and back to the bus every day. To have to haul our luggage after a long day of touring would have been a negative in our experience. Kudos to you Escape World Travel!
Many of the hotels we stayed at were smaller family owned and in our opinion they were the best! All the hotels were extremely clean and top quality, better than we ever expected, except one in Italy. The Parc Hotel was clean and comfortable, but our room was very outdated. It didn’t seem to matter though because we didn’t spend much time at the hotel. We opted for the Venice excursion so we were gone the whole next day.
We went on all of the optional excursions and were glad we did. They really added a lot to our overall experience.
Our tour guide Cynthia was always showing us out of the way places that we never would have found on our own. In Paris, she took us to a small family run bistro where we had some of the most delicious and authentic French food served with great wines and even someone playing French music on the accordion while we ate. Afterwards we hurried to the Eiffel Tower so we could be there when they make the lights sparkle. It’s a light show that just lasts 5 or 10 minutes and only once a night but the memories will be with us forever.
The tour is fast paced, and we loved it because we were able to see so much in such a short amount of time. I just wish they would listen to travelers reviews who request to spend more time in the more popular places such as Lake Garda, Italy, Delft, Holland, and Troyes, France. But all in all we loved this tour because it was like a smorgasbord of Europe giving us a sample of all that is available. Now we can opt to go back on our own and spend more time in the places we found the most interesting and inviting.
The bus was comfortable. Our driver Mike was a professional and very experienced driver. He made sure the luggage was loaded/unloaded daily and always had a friendly smile. He also made sure there was cold water and sodas available on the bus
Finally a personal highlight that continued throughout the tour was the wonderful breakfasts we had every morning. A wide variety of fresh sliced meats, sausages and eggs and fruits, along with a selection of cheeses one could only dream about in the States. A variety of fresh juices, coffees, teas and milk were offered. Cold cereal if that’s your thing and also many types of fresh baked breads and rolls that were outstanding. We'll never forget those breakfasts. We were in heaven!
The dinners we had were all good as well. One example, when in a small chalet restaurant in Austria they brought out a huge wooden plank filled with tender Ribs. It took up the whole center of the table! We all ate our fill while a couple of guys dressed in local garb played authentic Austrian music on an accordion and a guitar.
This tour is highly recommended. You’ll make new friends and have a wonderful experience touring places you’ve only dreamed about.
We would definitely use this company again when booking this kind of tour.

Daniel and Mila Brammer
Bremerton, WA

17. september 2023
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Vurdert til 5 av 5 stjerner

We had a wonderful first-trip to…

We had a wonderful first-trip to Europe. All accommodations and travel activities were carefully planned in advance. Planned meals were in nice locations and we were served excellently.

29. september 2023
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Vurdert til 5 av 5 stjerner

This was our second trip with Image…

This was our second trip with Image Tours. Like before, the tour guide was outstanding. He always went above and beyond to make sure everyone's needs were met. The Italy tour pace was brisk but we saw and experienced so much. The food and hotels were fantastic. Take advantage of the optional excursions and you will realize an even greater value.

28. september 2023
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Vurdert til 3 av 5 stjerner

We did the Heart Of Europe Circle tour…

We did the Heart Of Europe Circle tour in April of 2023. The places we visited were absolutely beautiful. Where it fell apart is we were dropped at the city center and given free time. We had no explanation of what to do or see. The only time we had a local guide was in Austria. The rest of the time our tour guide, Barbara, told us she was not licensed to tour us in the areas. Why no local guide then? Very disappointing. The hotels and meals were great. Out bus driver, Leeka, was outstanding and very thoughtful in every way. All of our stops were at gas stations for bathroom breaks. We were always told to grab food for lunch, snacks, etc. Our only sit down meals were breakfast and dinner. Anything else was grab from the gas station. Our guide couldn’t even tell us for sure if they were pay restrooms and the amount. This was my first trip with Image Tours, and unfortunately will be my last. I’ve been in many bus tours, and this was not up to par.

11. april 2023
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Svar fra Image Tours

Thank you for giving us the opportunity to respond to your comments. Barbara has been guiding with Image Tours for many years and consistently receives high ratings from all passengers, including other passengers from the tour on which you traveled, many specifically noted the great information she provided as the group traveled from city to city. Nonetheless, we are sorry that certain aspects of the tour experience did not meet your expectations. Indeed, when traveling through seven countries, for the best comfort of the travelers, we routinely use roadside stops for toilet breaks, however there is always free-time during city visits where food and beverages can also be obtained. From experience, however, our guides have found that many people don’t wish to use their sight-seeing time for a sit-down meal and prefer to just grab something “on the go” thus perhaps you perceived this suggestion from Barbara as the only option. I am sorry if that was the case! in fact, there are only two days during the tour where we schedule lunch at a roadside stop (Day 6 en route to Italy, and on day 10 while traveling through France.) We also regularly inspect these two stops to confirm a wide assortments of local foods. Again, I apologize if you perceived this as a daily occurrence. We will certainly discuss your comments with all of our guides and will consider them as we plan future tour arrangements.

Vurdert til 1 av 5 stjerner

Image Tours WWII trip

We took an Image Tours in May 2023 and overall we would not recommend Image Tours. First the good parts: Bus driver was skilled. The tour guide read well from his prepared script and made sure everyone was on the bus. The breakfast buffets were mostly very good. We saw a lot of interesting historical sights. The local tour guides very good. Not so good: Most of the hotels were not centrally located. Mold and mildew in many baths. Dinners mostly marginal. Lots of time wasted with road blocks and detours. Wasted several hours at a small very rustic home cheese and wooden shoe making tourist trap. Restrooms there were awful. That almost made us late for the Anne Frank House. When given time on our own in cities, the schedule didn’t seem to take into account Sundays and local holidays when many places were closed. No recommendations for lunch spots provided. Early on, two fellow travelers got sick and were constantly coughing. The tour guide did nothing. After many days and complaints, all he did was make announcement to wear masks if you aren’t feeling well. The bus seat rotations continued ensuring everyone was exposed. The bus driver became sick. A lot of time is spent on bus and it was hard to relax due to the constant coughing. Image Tours and guide were surprisingly not prepared for this situation. Our travel agent was very disappointed about this. Many times toward the end of the day, the bus would act up jerk when put in gear. The windshield only got washed once – three days before the end of the tour. We had to make a small claim on our travel insurance. Getting reimbursement was not easy. Suggest bypassing Image Tours for a higher quality tour group.

10. mai 2023
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Svar fra Image Tours

These comments do not match the overall positive comments we received from passengers with a first name “Tim”. Nonetheless, we take all our client comments very seriously and are constantly considering additional ways we can help prevent illness while also encouraging clients to self-advocate by using the provided hand sanitizer and by wearing a mask to protect themselves. Bus handrails and other frequent touchpoints are sanitized daily during all of our tours and the bus air filtration system rotates fresh air into the bus every 3 – 4 minutes. We are sorry to hear this tour did not fully meet your expectations as we aim to provide a positive experience for all our passengers. Still, there are elements beyond our control. During a two-week tour, we cannot avoid a few Sundays when there are less options for shopping and restaurants. Our priority is to plan in such a way that the sights, which cannot be duplicated elsewhere, are not compromised. We plan a variety of experiences to touch on a variety of interests. For example, although you did not enjoy the cheese farm, others note this as a “favorite” of the tour. We are glad to hear there were historical sights you found interesting on the tour.

Vurdert til 5 av 5 stjerner

Wonderul Trip!

Image Tours provided a wonder trip for our group as we saw many highlights of Central and Western Europe. Our tour guide, Ger, was very good at his job keeping us on track and having a great depth and breadth of knowledge about every place we visited. What a fantastic way to see many places without the stress and time of figuring it all out on your own. Thank you to the Image Tours team. I will travel with them again!

14. juni 2023
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Vurdert til 5 av 5 stjerner

World War II Memorial Tour

Our World War II was outstanding. Our guide was very personable and knowledgeable. Our two bus drivers were excellent. The hotels were high quality and the meals were very tasty with one exception. The timing of the tour was very well-paced. The local guides were very informative and interesting. Overall, we were vey pleased with our tour and have recommended it to others.

10. mai 2023
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Vurdert til 5 av 5 stjerner

We just love Image Tours

We just love Image Tours. This is our third tour with them and it never disappoints. Our tour manager and our bus drivers, were very fun and personable. Our tour manager provided great information and history of the areas we were touring.
Its a high paced tour, meaning you see lots of sites, but still have lots of free time to explore things that may not be on the itinerary. It’s important to be able to walk quite a bit each day. It’s great to be transported by a beautiful coach bus, to catch your breath in between sites. The hotels were very clean and in safe areas. Many hotels in Europe don’t have air conditioning and that was an issue for many, although fans were always provided, the nights with AC hotels were much preferred.
Little things like not having to drag your luggage to the room and back, sounds minor but is very helpful following an active day of touring. We saw other tour buses staying at same hotel and the passengers had to take their own luggage to their rooms. This clogged elevators and delayed everyone getting to their rooms. Our luggage would be delivered by staff shortly after we would arrive at our room.
Image tours has been at this for a long time. They do everything top notch and with great efficiency. We highly recommend them.

14. juni 2023
Anmeldelse skrevet uten oppfordring

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