Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
IKEA is a Swedish-founded multinational group that designs and sells ready-to-assemble furniture, kitchen appliances and home accessories, among other useful goods and occasionally home services.
Thailand
2,3
8 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Bad experience with Ikea my order delayed and once arrived and not fit on my room ... returning was not worthed as have to pay extra packaging transport and disassembly. Poor customers service and support.
Another order was damaged and i wait weeks for replacement even staff asked if was ok with that damage. I pay for a new forniture how can be fine with a damage. So far disappoint
My delivery was delayed and when the forniture arrived and did not fit my needs, returning or exchanging it would have cost me extra disassembly, packaging and transport so was not worth it.
Another order the wardrobe arrived with damaged drawers and i have to wait weeks for approval and replacements. Poor customer service and a frustrating experience.
IKEA decide that no warranty can be given in a bed bought few weeks ago. "Please be informed that the bed structure and all related components are considered part of the bed system, and there is no warranty coverage applicable for this product in this case. Sukanya Customer Care Centre" Easy to remove their responsibility by just deciding suddenly that there is no warranty for all the components of the bed. Amazing no ? Better to go to buy anywhere else.
I needed to run into the store for a few items. Everywhere I turned there were people pushing cats in strollers. I, like many other customers, am allergic to cat dander. I explained this to the manager; however, the only response I received was that the Bangkok stores have gone pet friendly. I hope Fluffy has more money than me, I will not be back. IKEA is more concerned about a cat’s happiness over customer’s health. By the time I got home, I had to start pumping antihistamines
Worst IKEA I’ve experienced is in thailand.
They recommended I cancel my order and pay more for another option, which I did. Then find out it takes even longer.
When I ask the sales agent for refund they said no.
So they give bad advice, and take no responsibility.
I ordered 2 letter shelves. Very simple. Paid 99 baht delivery. They said arrive in 7 days, on the 16th July. So I called and asked if I can get sooner, they said I need to pay 299 baht, and cancel my current order and reorder and apply the extra delivery fee.
So I did, and paid the extra 299 baht. Then I checked the delivery status, and it said the item will arrive on the 16th July (the same date as the cheaper option).
So I called them and asked for a refund, as their recommendation was incorrect, and they said 'sorry, no refund'. I asked to speak to a manager, and they said no manager in their office.
So honestly, I feel cheated.
This is IKEA Bang Yai, who previously delivered a box of broken plates to me. So I guess the issue seems to stem around delivery partners...
Terrible Service! Try to buy a kitchen, they want you to do all the Interior architect work by yourself. Come to your house and check, measures and plan your new kitchen? The don't offer this service! Minimalitic customer service..IKEA...
Online Order with Ikea Thailand is the worst possible experience you can ever go through.
System doesn't capture the right phone number, customer service doesn't do a thorough job (saying the changed the phone number in the system when in reality it's not communicated to their delivery team), delivery team lies (saying they've called and no one picked up), show up outside of delivery hours, reschedule delivery without notice. Just a HORRIBLE experience especially when you spend that much money.
Happened over 2 orders each worth >$3000 really unnaceptable
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
