Ignite Plumbing Services (Scotland) Ltd Anmeldelser 

We had 2 separate visits from Ignite Plumbing Services (Scotland) Ltd over the last few weeks. The first visit was for an initial boiler service, the second visit for an advanced heating system clean (including power flush of all radiators) and some remedial work due to the age of this property (20+ yrs).

We moved into this house just over 1 year ago, and had yet set up an inspection/ service of the existing boiler. I found Ignite Plumbing Services (Scotland) Ltd online, and after reading the reviews, I didn't hesitate to contact the team.

I received a response to my initial email in a timely manner, and the following level of communication has been brilliant. On both visits, we had Ian come out to carryout the work. Ian was on-time, friendly, professional, and obliging - really couldn't ask for more!

We are over the moon with the difference this work has made to our heating system - a noticeable step change in efficiency!

I have now set up a care plan with Ignite Plumbing Services, which gives us peace of mind and assurance knowing that we are in safe hands!

Reliable in every way, engineer was obliging and explained everything simply and effectively

We have used Ignite Plumbing to service our boiler for a number of years now and they continue to provide an excellent service. Would highly recommend.

I was in a panic as my electric shower gave up then my immersion heater broke down so no hot water. I thought I could get by without a shower so enquired about a new element for my hot water tank. Very fast, efficient and friendly service. Was kept informed fully throughout about when they would be out etc. absolutely no complaints and will use them again and furthermore have no hesitation in recommending them to friends and family. Top job.

Great service provided by Alan as always.

Alan and his team are fantastic - they are so helpful and reliable - I would not hesitate to recommend them.

Very good experience using Ignite. Provided a quote and had my heating working again within a week of making contact with them. Also competitively priced. Alan who attended was great. Explained the work carried out and was very approachable.

Had my old radiators replaced.
Ignite plumbing came out relatively quickly to arrange for a quote and they were always on the end of the phone or an email to answer any questions that I had.
Ian was very helpful and professional. He also kept his work areas tidy and clean.

Quick, Friendly and first time fix

My heating system stopped working…heat only going to one radiator. After many attempts to get this fixed and lots of ££’s later…I contacted Ignite plumbing service. I booked a full system flush which was really quick and simple through their Website.

On the day of my job the heating engineer (Ian) arrived on time and was both professional and friendly. Ian hit a couple of challenges as he was fixing the system, but took the time to diagnose the problems and fix them.
All in all, Ignite offers and outstanding high quality service, they are reliable and the price I paid was excellent.
Thank you so much, I will definitely use again and recommend to my friends.
⭐️⭐️⭐️⭐️⭐️

Engineer came when he said he would, was very pleasant and helpful and carried out the required work efficiently.

Ian arrived on time. Completed the job quickly and efficiently. Reasonably priced. All in all highly recommend.

We have used Ignite Plumbing a few times now and have never been left disappointed. Alan and his team are not only experienced and knowledgeable, but they actually care about the work they do. This means that every time we have called them out, we can relax knowing that our plumbing systems and boiler is in good hands.
For example, our older boiler failed its service on Wednesday and by Friday, Ignite Plumbing had installed us a brand new, top of the range boiler for a really reasonable price. That is a level of service that feels really rare these days. The engineers that came out were, as always, highly professional and hard working. What I really love about using this company is that they are easy to book, upfront completely about time lengths and costs and give you realistic expectations which means you know how the job is going to go. They never over promise and always deliver. They have even fixed issues caused by poorer workmanship from previous companies, yet never bad mouth anyone. Truly professional.
Everyone I have been in contact with, from their admin staff to their engineers, to the owner themselves is friendly, helpful and accomodating, which is an added bonus.
Don't think I could recommend this company enough and we plan on using them for all our future plumbing needs.

Very professional service
Would highly recommend

Alan arrived on time to service our living flame gas fire. He prepared the area before he started to ensure there was no dirt on our carpets as he worked. He tested the fire and also the chimney and cleared up the area before he finished. Once again a great experience from Ignite Plumbing Service. Thanks again. Jim Derrick

We had used Ignite a couple of years ago when they completely updated our house after moving in, assisting with all replacement radiators, a new water tank, and multiple plumbing of under-floor pipes. They did a brilliant job. Used them again recently when our shower unit was leaking, and they were prompt to respond. They have also a great system of appointment scheduĺing which also means you get a phone text when they're on their way. Great service, and would use them again.

Reliable and trustworthy

Would highly recommend

Ignite Plumbing were able to service my boiler at short notice and carried out a very professional service, providing all the relevant certification required. Myself, as an Engineering Quality Manager in industry would certainly recommend them.

I am delighted with the job that has been done. My floors and walls are slowly drying out. The engineer was very professional during both visits (initial assessment and final fix), detailing everything he was doing and explaining his thoughts on the situation. He managed to carry out the work with very little upheaval and left everything exactly as it was before he arrived. I was delighted that he was able to do this without damaging walls or removing tiles which I thought may have needed to happen.
I was a little disappointed by the lack of communication between the first visit and the second visit from the company as I had no idea when my leak would be fixed or the damage it was doing and this was a huge concern for me. It was almost a month before I received a quote. Some acknowledgement of the job and idea of timescale would have made it better for me.
However, overall I am very pleased with the work that was done and would definitely use Ignite plumbing again.

Booked a service for my hot water cylinder, not many other companies offer this service. Engineer was really helpful, talked me through how to change temperature on the cylinder and how it worked in general. Service done without problem and a decent price. Highly recommend.