If I could give it zero stars, I would. The finally finished and delivered product looks nothing like what was advertised, wasn't customized as promised and is flat instead of 3D. It looks like an 8 y... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
1. keine Auftragsbestätigung erhalten 2. Kundensupport meldet sich wenn man Glück hat nach mehreren Tagen mal, meistens aber gar nicht 3. Spedition will Ware abholen, jedoch ist keiner am Waren... Vis mer
The website does not say2D. This is a typical deception from an unethical scamming company. The picture does not even resemble the photo. Don't believe their excuses. Just because they don’t like xi... Vis mer
Selskapet har svart
From advertisement snd illustration l thought l had ordered a miniature figurine that would capture the essence in features of my step daughter. Instead what what was received was a flat hard thick... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Custom gifts for every occasion! Personalized, unique, and handcrafted with love. Make every moment unforgettable!
Kontaktopplysninger
408, 4th Floor, Building 7, Area A, Tianliao Industry, No. 2239 Tangchang Road, Tanglang Community, Taoyuan Street, Nanshan District, 518055, Shenzhen, Kina
- idorashopservice@gmail.com
- idorashop.com
1,6
Dårlig
186 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 85 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
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Perception of the product based on the…
Perception of the product based on the website images was misleading. Contact to discuss this the order was never followed up on by Idorashop. I would NOT recommend ordering from them.
30. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Idorashop
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
Was not as the picture displayed on…
Was not as the picture displayed on line. It took almost a month to receive the item and what I thought I was ordering is not what I received. The website was not very easy as I apparently ordered the wrong color. Thought I was ordering blue and received yellow. Not at all what I wanted.
11. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Idorashop
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
They customer service was horrible to…
They customer service was horrible to deal with. The product I bought was missing a section and when I did contact them about it I was expected to pay shipping for their mistake or accept a 10% refund which would have been $8.40. Don’t recommend
14. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Idorashop
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
Scam company
It took them three months to deliver my orders. They didn’t even make one of them and never told me until I asked so I ended getting a refund. One product arrived with a bent box and broken parts. I uploaded a quality picture yet the image on the item is discolored and blurry. They likely steal thumbnails from similar companies’ websites but can’t actually make the same products. They are a scam company
30. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Idorashop
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
The product was purchased as a birthday…
The product was purchased as a birthday present and arrived late. The product also did not look like the advertised product displayed on the website.
9. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Idorashop
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
*BITTE HIER NICHT BESTELLEN!*
*BITTE HIER NICHT BESTELLEN!*
Meine Ware wurde nie geliefert (Ich warte seit 2 Monaten). Ich habe nach 5x nachfragen beim Online-Kontakt-Formular noch keine einzige Rückmeldung erhalten. Die Emails an Service-Emailadresse kommt immer wieder zurück. Die Handynummer im Impressum existiert in Wirklichkeit nicht. Ich werde hier nie wieder bestellen und werde versuchen über die Bank und Anzeige mein Geld zurückzubekommen.
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Unten sieht man, dass man mich nach meiner schlechten Bewertung gebeten hat denen zu schreiben. Mail-Adresse existiert nicht, kam auch wieder zurück. Nach wie vor habe ich keine Rückmeldung, Ware oder Geld zurück bekommen.
23. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Idorashop
Lieber Kunde,
Wir akzeptieren die Aufsicht von Verbrauchern. Wir entschuldigen uns zutiefst für die Lieferverzögerung aufgrund von Logistikverzögerungen. Sie können Ihre Bestellnummer per E-Mail an unseren Kundenservice senden: idorashopservice@gmail.com. Unser Kundenservice verfolgt für Sie die Logistikinformationen in Echtzeit
Wir werden es richtig handhaben, bitte vertrauen Sie uns wieder.
Ich freue mich auf Ihre Antwort.
Brilliant..so realistic and my husband…
Brilliant..so realistic and my husband loves it ..arrived a day later than I hoped but still it's fantastic and a quirky present to buy when looking what to buy men who love music 😀
13. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Idorashop
We sincerely appreciate your comments. Thank you for liking our products. We will gather valuable feedback and suggestions and strengthen our service attitude, so that customers can have a satisfying and comfortable shopping experience. We are very pleased and look forward to continuing to cooperate with you in the future.
The product looked cheaply made for how…
The product looked cheaply made for how expensive it was and the nightlight wasn’t bright at all. I could hardly see the photo at all. Shipping was very slow.
6. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Idorashop
Dear customer, we are sorry to hear that the quality did not meet your expectations.
Please kindly send us a photo of the issue at your earliest convenience—we’d love to make it right, whether that’s by offering a replacement or another suitable solution.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.please feel free to contact us!
My wife had a puppy
My wife had a puppy, but it died, she had a strong attachment to the animal. She had photos of the animal but I wanted to give her something that would mean a lot. So I sent the photo along with all the information dob,dod and name. I had never seen anything like it before. Don't know how they did it. But a nightlight with all the puppy information on it along with the image of the dog. It took a few days for it to be built and have it shipped, but good things come to those who wait. She said it was better than a new car or cruise pretty much anything. I intend to look at other things that they manufacture and give them as gifts. I'm 63 years old and had never seen anything like that nightlight. Good quality and delicate work couldn't ask for any better.
24. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Idorashop
We sincerely appreciate your comments. Thank you for liking our products. We will gather valuable feedback and suggestions and strengthen our service attitude, so that customers can have a satisfying and comfortable shopping experience. We are very pleased and look forward to continuing to cooperate with you in the future.
Immediate email response in perfect English.
Immediate email response in perfect English. Excellent product. Excellent customer service. Easy to purchase with PayPal.
12. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Idorashop
Thank you for taking your time for positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!
Made and shipped fast
Made and shipped fast. Nice product for price
19. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Idorashop
Thank you for taking your time for positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!
Poor quality
Poor quality, long delay in shipment of order
8. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Idorashop
Dear customer,
We are sorry for the inconvenience. Since the order was placed during the public holidays in our country, there were some delays in production and shipping. If you are not satisfied with our products, you can contact us through our customer service email: idorashopservice@gmail.com. We will handle it properly for you. Please trust us again. Looking forward to your reply
Great outcome!
The light up box anime picture of us turned out great! We love it!
26. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Idorashop
Thank you for taking your time for positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!
Very pleased!
Ordered the Personalized DJ Cartoon Portrait as a Christmas gift. When I received the order confirmation and realized the order was coming from China, I was concerned. When I researched the reviews, I became very worried. But the seller’s communication was responsive, my order arrived when expected, and the quality of the product is AMAZING! I could not be happier.
25. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Idorashop
Thank you for taking your time for positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!
Do NOT buy the cartoon picture frame
Bought the cartoon picture frame - it wasn't cartooned, it was creepy. Made eyes for all beady, merged two arms into one continuous arm going in a circle around a person, and randomly took the hair of one person and placed it all over the shoulder of another but without leaning it connected to the first person. And for the record, the hair from the first person was never b on the others shoulders in the picture I sent. Worst AI / cut and paste job. Nothing cartooned but the weird eyes and the rest of the picture was mangled parts of each person.
15. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Idorashop
Dear customers
We have always been operating with integrity and with a customer-oriented attitude, answering customers' questions and giving each customer a satisfactory experience. We accept the supervision of consumers. If you are not satisfied with our products, you can provide us with your order number through our customer service after-sales email：idorashopservice@gmail.com
We will handle it properly for you, please trust us again.
Looking forward to your reply
Horrible customer service and…
Horrible customer service and communication. My order was delayed due to production issues, but nobody told me that until I reached out to them. Then they gave me another time estimate, but when I reached out again after that time, they told me the same thing about production issues and said they needed the same amount of time again. I was patient at first, but then it got ridiculous and unprofessional. The customer service team DOES NOT CARE. Horrible company. DO NOT SHOP WITH THEM! They do not care about your order or their own time commitments. I wish I had read the reviews before placing my order.
19. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Idorashop
Dear customers
We have always operated with integrity, with a customer-first attitude, answering customers' questions and giving every customer a satisfying experience. We accept supervision from consumers. Regarding the delayed delivery caused by the order during the Christmas period, we apologize for the inconvenience. You can provide your order number through our customer service after-sales email: idorashopservice@gmail.com
We will handle it properly for you, please trust us again.
Looking forward to your reply
Absolute rubbish
Awful nothing like what was described a cheap and nasty item . Complained and asked for refund but they are not giving in, WE DO NOT WANT A REPLACEMENT OR TO WORK WITH YOU ON ANOTHER PICTURE . it’s utter rubbish . We want our money back . We are giving you one last chance to refund or am posting to our 30k Instagram followers all your emails and the rubbish product .
10. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Idorashop
Dear customers
We have always been operating with integrity and with a customer-oriented attitude, answering customers' questions and giving each customer a satisfactory experience. We accept the supervision of consumers. If you are not satisfied with our products, you can provide us with your order number through our customer service after-sales email：idorashopservice@gmail.com
We will handle it properly for you, please trust us again.
Looking forward to your reply
Betrüger
Betrüger. Bestellungen werden niemals ausgeführt, nach Zahlung erfolgt kein Versand.
Auf den Wunsch der Stornierung und Inanspruchnahme des Widerrufsrechts antwortet nur ein dubioser Computer.
Anzeige wird bei der Polizei gestellt. Bloß nicht bestellen, hier verliert man nur Geld.
14. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Idorashop
Liebe Kunden, wir haben die Fragen unserer Kunden stets ehrlich und kundenorientiert beantwortet und jedem Kunden ein zufriedenstellendes Erlebnis geboten. Wir akzeptieren die Verbraucheraufsicht. Wenn Sie Fragen haben, können Sie uns Ihre Bestellnummer über unsere Kundendienst-E-Mail-Adresse mitteilen: idorashopservice@gmail.com. Wir werden das Problem ordnungsgemäß für Sie lösen. Bitte vertrauen Sie uns erneut. Wir freuen uns auf Ihre Kontaktaufnahme.
Not at all as advertised
It doesn't look at all to what you advertised to product to be. On your add, the cartoon picture goes outside the frame, which makes it way more interesting and the cartoon face does look fun too. But the frame I received, the picture is "inside" the frame and the eyes of the persons look frightening! So, at 60$ canadian dollars - it is very expensive and I got fooled again by Chinese sellers!
6. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Idorashop
Dear customers
We have always been operating with integrity and with a customer-oriented attitude, answering customers' questions and giving each customer a satisfactory experience. We accept the supervision of consumers. If you are not satisfied with our products, you can provide us with your order number through our customer service after-sales email：idorashopservice@gmail.com
We will handle it properly for you, please trust us again.
Looking forward to your reply
Svar fra Idorashop
Dear customer
We have always operated with integrity, answered customer questions with a customer-oriented attitude, and provided each customer with a satisfactory experience. We accept consumer supervision. If you do not receive the package, you can provide your order number through our customer service email address: idorashopservice@gmail.com
We will take care of it for you, please trust us again.
Looking forward to your reply
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