Chris from the time we enter to when we cam back for our vehicle was pleasant and professional. We felt that our car would be taken care of well.!! Please keep him we will definitely use this ICON p... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Parking in NYC is always expensive but Icon is fair and upfront when you make a reservation. This location was very convenient to Columbus Circle area. Attendant was prompt and courteous. Facility... Vis mer
Cory, the attendant, was very attentive and helpful. Only drawback was a very narrow entrance making a necessary tight right hand turn into the garage from west bound lane on 57th st a bit challenging... Vis mer
I reserved online. Getting in was pretty easy. Getting out seemed to be streamlined although it did get a bit busy but the attendant tried to make sure everyone was checked out as quick as possible to... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Kontaktopplysninger
435 West 57th Street, 10019, New York, NY, USA
- 2126648849
Viktig informasjon
4,4
Enestående
205 anmeldelser
Har svart på 84 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Chris from the time we enter to when we…
Chris from the time we enter to when we cam back for our vehicle was pleasant and professional. We felt that our car would be taken care of well.!! Please keep him we will definitely use this ICON parking location again!!
13. februar 2026
The team was extremely friendly and…
The team was extremely friendly and made the whole experience easy.
5. februar 2026
A happy parking experience in midtown
Parking in NYC is always expensive but Icon is fair and upfront when you make a reservation. This location was very convenient to Columbus Circle area. Attendant was prompt and courteous. Facility was clean and price was reasonable
24. januar 2026
Computer glitch or scam?
I am a frequent Icon guest and I always pre-book. My arrival/drop off was easy. The issue arose when I was picking up my car.
I arrived within the time frame that I reserved. I scanned the QR code that I received when I arrived. The employee then told me that I needed to pay. But I pre-paid and I showed him my reservation. The bar code wouldn’t scan. He then told me if it didn’t work I would have to pay again! Absolutely not!! Here is my receipt and the payment has already been deducted from my bank account!! My car is right there, please give me my keys and let me go home. He just kept writing things down, having me keep scanning my barcode, and looking at numbers on the computer. This went on for over 10 minutes before the bar code was miraculously accepted and he gave me my car!!
I understand sometimes computers glitch, but don’t tell me I have to pay again when I have proof that I already paid.
As a woman who was by herself, it felt like a questionable interaction! And I did not like that he held my keys away from me and that I was unable to leave when I knew I did nothing wrong.
25. oktober 2025
Svar fra Icon Parking - EFFECTIVE PARKING LLC
Thank you, Kristin, for being a loyal guest and for taking the time to share your experience. I’m very sorry to hear about the inconvenience and discomfort you faced during your vehicle pickup. What you described is not the experience we want any of our guests to have, and I truly appreciate you bringing it to our attention.
While technical issues can occasionally occur, the way they’re handled makes all the difference.
We’re reviewing this incident with the team at our location to ensure better handling of similar situations in the future, and to reinforce respectful and professional communication at all times.
If you're open to it, we’d love to follow up with you directly to make this right. Please feel free to contact us at customerservice@iconparking.com.
Thank you again for your feedback and for your continued patronage.
I have used many ICON parking garages…
I have used many ICON parking garages but this one is not great. The attendant was truly a scam artist. I prepaid for parking and when I went to retrieve my car, scanned my barcode, I was charged a second time for parking that was pre paid. I don’t know what the attendant who checked is in did, but I will never use this garage again.
11. oktober 2025
Svar fra Icon Parking - EFFECTIVE PARKING LLC
Thank you, Charles, for your feedback, and we're very sorry to hear about your recent experience.
We truly regret that your visit to this location did not reflect the level of service you’ve come to expect from ICON. Being charged twice after prepaying is unacceptable, and we understand how frustrating and disappointing this must have been, especially given your history of using our garages.
Please know that we take claims like this very seriously. We would appreciate the opportunity to investigate what happened and make things right. If you haven’t already, we kindly ask that you contact our customer service team at customerservice@iconparking.com, providing your reservation details and any receipts so we can address the issue promptly.
We sincerely apologize for the inconvenience and hope to regain your trust in the future.
Convenient to Lincoln Center
Quick, convenient service. Very helpful employee and garage is very close to Lincoln Center, only a few blocks away.
27. juni 2025
Parking with Icon has always been the…
Parking with Icon has always been the best experiences. Parking is always close to venues. Ths attendant's are friendly receptive and professional.
11. juni 2025
Staff makes the difference!
The man was polite, professional and helpful! I had never parked in this garage but the location is excellent.. midway between theaters and ny philharmonic! Car was perfectly cared for! Definitely will return
1. juni 2025
This location charged me $18 more when…
This location charged me $18 more when I got there. I have used this app for other parking spots and it works fine but this time they said my car was over sided and charged me $18
11. mai 2025
Svar fra Icon Parking - EFFECTIVE PARKING LLC
Thank you, Juan, for sharing your experience with us. We aim to make the booking process as smooth and transparent as possible, and we're sorry to hear that the oversize vehicle fee came as a surprise.
Please note that during the booking process, all customers are required to review and accept our terms and conditions before finalizing their reservation. These terms include information about the oversize vehicle fee, which is charged at the location if a vehicle exceeds standard size limits.
As a general guideline, a vehicle is considered oversized if it is 181 inches or longer, or 65 inches or taller.
We appreciate your feedback and are here to help with any further questions you may have.
The attendant was mannerly
The attendant was mannerly. The area was only one block away from my destination.
27. april 2025
Icon parking is always five stars!!
19. april 2025
The attendant was warm and friendly
The attendant was warm and friendly. Parked immediately and I was out to enjoy my play. On the way out, it was quick and easy! Will definitely park here in the future!
30. mars 2025
Great service
The attendant was courteous and helpful. We parked and felt well cared for.
16. mars 2025
Very nice attendant
Very nice attendant. He recognized me when I came to pick up my car and the car was waiting for me right in the front.
15. mars 2025
Great lot for 57th st atea
Easy to find. Easy in and out. Good service. Reasonable price
15. mars 2025
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