Very good experience. No problems parking or having the car brought to us when we were ready to leave. The parking attendant was very kind.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The attendant that evening was prompt and helpful, and greeted us during our drop off and pick up. I've continued to use the Icon Parking reservation app for over two years now, never running into an... Vis mer
I specifically searched for parking for oversized vehicles, paid for a reservation. Showed up to the garage and was turned away. 3 other locations that claimed to take oversized vehicles also did no... Vis mer
Selskapet har svart
I read bad reviews about parking garages in NYC, but we had no trouble here. We reserved the spot online, we were able to drop off right away and pick up 10 hours later without waiting. The location w... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Kontaktopplysninger
20 East 39th Street, 10016, New York, NY, USA
- (212) 599-9024
Viktig informasjon
4,3
Enestående
254 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 84 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Getting in and out was seamless
5. februar 2026
Icon Parking
Very good experience. No problems parking or having the car brought to us when we were ready to leave. The parking attendant was very kind.
24. januar 2026
did not give information about the…
did not give information about the parking charges.. the description is misleading
14. oktober 2025
Svar fra Icon Parking - AFFILIATED PARKING LLC
Gowtham, Thank you for your feedback, and we’re truly sorry for any confusion caused by the description regarding parking charges.
We understand how important clear and accurate information is when planning a visit, and we apologize if the details provided were misleading or incomplete. Your comments have been shared with our team so we can review and improve the way we communicate parking-related information moving forward.
If you have any additional questions or need assistance regarding your visit, please don’t hesitate to reach out. We’re here to help and ensure your experience is a positive one.
The price I booked online was not…
The price I booked online was not honored at location
4. juni 2025
Svar fra Icon Parking - AFFILIATED PARKING LLC
Thank you, Joshua, for reaching out, and I’m sorry to hear that the reservation you booked online was not honored at the location.
That’s definitely not the experience we aim to provide. I’d like to look into this further for you. I'd like to review the booking and work toward a resolution.
I appreciate your patience and look forward to resolving this for you. Someone will reach out to you soon.
nice speedy service
3. juni 2025
High Confidence!
Well organized, clean and the staff was first rate. High rate of confidence leaving my car at this garage.
1. juni 2025
The staff was friendly Great staff and my car was…
The staff was friendly and my car was brought back quickly
8. mai 2025
The attendant was so nice and had a car…
The attendant was so nice and had a car right near the exit when we arrived to pick it up. Super service!!!!
4. mai 2025
I didn’t receive any email for my…
I didn’t receive any email for my reservation but they still charged me for my reservation. I find that to be completely unprofessional typically parking garage send you a QR code via text or email which is what I requested. I didn’t receive either but again I still received a charge on my credit card for the parking. I wound up parking at a different lot what I didn’t receive my confirmation via email so therefore I paid for parking two garages, but only actually parked in one which wasn’t an icon lot.
19. mars 2025
Svar fra Icon Parking - AFFILIATED PARKING LLC
Hi Melanie,
Thank you for reaching out to Icon Parking regarding your missing reservation confirmation email.
We truly apologize for the inconvenience this has caused. After reviewing our records, we have confirmed that your reservation was indeed unused. Since it’s unfair to pay for a service you didn’t receive, we have canceled your reservation IP370456. You can expect your refund to be processed within 3-5 business days.
We appreciate your time and hope to have the opportunity to serve you better in the future. Please don’t hesitate to reach out if you need any further assistance.
Best regards,
Your Icon Parking Team
Great service
25. mars 2025
Great experience
Great experience. Very easy to drop off a pick up after reserving a spot ahead of time.
27. desember 2024
I always have a great experience with…
I always have a great experience with Icon parking . Reserve my spot beforehand usually online on the day of my reservation I pull in show the attendant my reservation and everything is good to go. Never a hassle.
23. desember 2024
Christmas Eve reservation cancelled without warning
Booked a reservation at your 20 East 39 St location in NYC. The reservation was for 6pm to 9:30pm. Upon arrival attendant said he was closing at 8:30 despite my having a prepaid reservation and the signage said closing was 10pm. He couldn’t push me out quick enough suggesting I find another Icon location who may or may not accept my already paid for reservation. I get closing early on a holiday but then don’t take a reservation. I was left frantically looking for another location which caused me to get my dinner reservation late.
24. desember 2024
Svar fra Icon Parking - AFFILIATED PARKING LLC
Good afternoon Paul,
Thank you for contacting Icon Parking.
Unused reservation IP435414 has been cancelled.
Please kindly allow 3-5 business days for the refund to reflect on your credit card.
Best Regards,
Vanessa
Everything Perfect
Everything was as expected. Courteous employees. Easy booking and payment. In and out quickly with no issues.
22. desember 2024
I read bad reviews about parking…
I read bad reviews about parking garages in NYC, but we had no trouble here. We reserved the spot online, we were able to drop off right away and pick up 10 hours later without waiting. The location was super convenient, and our car was just as we left it.
15. desember 2024
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.