It took 3 weeks for a jersey delivery to my location for instance I thought that this was scam store but when I communicated with PayPal for a dispute they delivery my product right away thanks to P... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
As yet still not delivered. No reason given. They say another 10 days which just sounds like a fob off. No helpful communications, no helpful tracking information, just says not yet collected. I am no... Vis mer
Not worth 1 star tbh, awful company. Gloves need to be plugged into a power bank to work so completely impractical to use unless you want wires down each arm of whatever you’re wearing to then plug in... Vis mer
The gloves need an additional power bank to stay charged, the warmth doesn't last long once unplugged. When I emailed them to ask why the charge didn't last, I got a reply stating I could purchase at... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
HYGO's official Shop for the best stuff. Actually cool. Actually useful. Actually fun.
Kontaktopplysninger
E Garry Ave 1740, 92705, Santa Ana, USA
- hygoshop.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
It took 3 weeks for a jersey delivery…
It took 3 weeks for a jersey delivery to my location for instance I thought that this was scam store but when I communicated with PayPal for a dispute they delivery my product right away thanks to PayPal for solving my issue.
Never buy again to this store
I I never received the 3 usa jerseys I…
I I never received the 3 usa jerseys I am wondering if they get returned I have a new address to resend them 200 S Ironton St #214 Aurora CO 80012 Thank you Ken Campbell
Ordered hoodie arrived and did not work…
The ordered heated hoodie arrived and did not work. I contacted the company, and their website states they pay return shipping if the item is faulty. They kept sending offers for a partial refund, never the full amount. I am currently going through PayPal to get a refund, and they are doing the same thing, not offering a full refund. I have sent this page to PayPal to see reviews.
Size incorrect
Size incorrect. Deceptive advertisement. Refusal to return for refund.
SCAM
SCAM! I ordered heated gloves! They send plain old gloves! Not electrical heated at all. I ask for a refund and they expect me to pay return shipping fees! Aweful company if u can even call them a company!
No return instructions or response to requests
I ordered a jersey for my grandson at the end of November. I did receive the jersey in mid December, however I had discovered my grandson already had the exact jersey. So, from the day after I ordered the jersey I tried to get the information needed to return the jersey. I have tried numerous email addresses and the text conversation number on Hygo's website and have gotten NO RESPONSE of any sort.
Only got 1 star as no other option
Only got 1 star as no other option, another online scam company who don't deliver avoid at all costs
Ordered a Christmas present from Hygo…
Ordered a Christmas present from Hygo and wished I had read the reviews first. I placed the order on 9th December and got an email saying thank you but have not heard anything since. I think I have been had!!!!
Bad service
Bought a heated hoodie. Sizing was way off. Asked to return was given multiple offers firstly paying more money to get a new size, then a lower price, then 10% refund and so on till 40%. Each time i was declining and asking to return for a full refund. They were not listening to that though. They said returning would not be cost effective when asked why I was ignored. I then emailed saying if you do not accept returns why do you ship to UK. They finally sent me return details today. Absolutely shocking service.
I had to enter things three times to…
I had to enter things three times to place the order. I was ordering for my Grandaughter to ship to her residence. When I paid, it comes back as shipping to my residence instead of hers. I don't think they would screw up with my payment though.
How could a retail business ask for a tip? What is this world coming too. Please send me a tip as being a customer.
Leaving one star because I have no…
Leaving one star because I have no choice. They didn't provide a tracking number or provide information on who was going to deliver. Received an email saying delivered. Never received ordered product. Reached out several times & finally got a response that said well,it says delivered. I have asked numerous times what is the tracking number and who delivered. Cannot get them to respond. This business is a SCAM!
Ordered a medium pair of fleece…
Ordered a medium pair of fleece joggers, took 3 weeks to come for them to send 3XL instead, disappointed to wait so long for an item for it to be so wrong, would have been alright a size up for 3XL from a medium is idiotic, emailed for a refund will see what they respond with and update here accordingly
Order the fleece pants the wrong size…
Order the fleece pants the wrong size came for both. Definitely European sizes as well. I asked for refund and to send the pants back they refused to send me a label. They offer me 30% refund and keep the pants. Well I’ll keep but gift to someone small. However 30%? They sent the wrong sizes and their policy says if their mistake they will send full refund or make it right. After ten email still nothing yet!! Stay away run away far
Rechargeable items have to be plugged…
Rechargeable items have to be plugged in in order for them to work. Not rechargeable at all. And took ages to arrive.
A battle to get money back took it to a dispute via PayPal but I have to pay for the items to be returned to China.
Abysmal service from this company and identical items are available at a fraction of what Hugo are charging from EBay, Witcher and Groupon.
Avoid this company
Product not as described, delivered late and impossible to get a refund
ordered rechargable gloves and unlike…
ordered rechargable gloves and unlike other reviews they dont even plug in - am in ongoing battle for refund - which I doubt I will ever get
Bought " rechargeable" gloves based on…
Bought " rechargeable" gloves based on website description. 3 weeks to arrive and discovered they are NOT rechargeable and need to be plugged into a PSU. Opened case in Paypal and they offered me 20% back. DO NOT BUY FROM THESE ONLINE CHANCERS
Wish I had looked at reviews before…
Wish I had looked at reviews before buying. Rechargeable gloves are anything but. It's an outright lie. They need to stay plugged into a power source.
Not worth 1 star tbh AWFUL AWFUL AWFUl
Not worth 1 star tbh, awful company. Gloves need to be plugged into a power bank to work so completely impractical to use unless you want wires down each arm of whatever you’re wearing to then plug into the gloves. Customer Support reply quickly when it’s a general question but as soon you ask for a return label as per their Returns Policy they completely ghost you. Others reviews have read that although after about 40 attempts they received a returns label and returned goods no refund is received. As a Chinese company operating outside the uk we have no consumer rights. AVOID AT ALL COST!!!!!
Avoid, avoid, avoid
They didn't send rechargeable gloves as agreed & wanted me to return the incorrect ones they sent to China.
Total rip off
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