I’m a homeowner who was let down by another supplier who’d pushed my delivery date by a week! The branch staff were so friendly and helpful. Andy at Derby ensured that the items were delivered on thei... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered item online off website snd paid in full. Next day could not purchase this item as it was damaged on yard. They tried other stores same fault, No item similar to replace. Very disappointing as... Vis mer
Selskapet har svart
The Team at Alford Huws Gray the whole team are fantasic, always excellent professional customer service, they are friendly and supportive and nothing is to much trouble for them, whether its... Vis mer
Have used Huws Gray (formerly Ridgeons) for many years as they are the closest in proximity to where we live. Thankfully they provide excellent service which is why we continue to use them. Han... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Byggevareleverandør
- Utleie av byggeutstyr
- Forhandler av produkter for landskapsforming
- Trelastforhandler
- Rørleggerutstyr
- Verktøygrossist
Om Huws Gray
Skrevet av virksomheten
Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.
Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.
Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.
With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.
Kontaktopplysninger
Llangefni Industrial Estate, Llangefni, LL77 7JA, Anglesey, Storbritannia
- marketing@huwsgray.co.uk
- huwsgray.co.uk
Find Your Local Huws Gray
4,5
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy to order the concrete plinth I was…
Easy to order the concrete plinth I was after and at a reasonable price on account. Was able to pick up immediately.
19. juni 2026
Svar fra Huws Gray
We're so glad to hear you found ordering easy, pricing reasonable and that immediate pickup made it convenient for you!
We appreciate your positive feedback.
Easy to order quick dellivery
19. juni 2026
Svar fra Huws Gray
We're so glad you found ordering easy and delivery quick!
We appreciate your positive feedback.
It has been Around 8 or 9 since my online order and have not heard a thing yet
It has been Around 8 or 9
19. juni 2026
Svar fra Huws Gray
We appreciate your feedback. We are sorry you had had this experience!
We are always working to improve our services.
Thanks
I’ll never step in there again
Had a trade account with Huws for some time, as they’re very local to me. I don’t spend a fortune there but I do spend a few grand a year. I went in for 2 bags of self level. Got charged £36, which I thought was very high. It isn’t the first time I’ve been charged list price for items, only for them to “realise” they hadn’t put my discount on, and amended. This time I queried it and showed Nigel I could get them for 40% cheaper elsewhere, with a simple Google search. The way he looked at me and spoke to me like something he’d just trod in was disgusting. It took all my composure to keep my mouth shut and not lose my temper. It’s not the first time he’s done this and I’ve seen him do it to others. I’ll never buy from them again
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Huws Gray
We appreciate you taking the time to share your recent experience with us. We are truly sorry to hear about the issues you encountered regarding pricing and the interaction with a team member.
This is certainly not the standard of service we aim to provide If you could contact us at online@huwsgray.co.uk with details of the branch in question we will investigate this further internally, We understand your frustration and regret that we fell short of your expectations.
Thanks
delivery response dissappointing
Response with delivery timescale was non existent. When I phones I was told delivery was for 7 days hence, this date was clearly generated internally not my request.
Having resolved this issue the delivery was made that afternoon and as usual the products are first class.
17. juni 2026
Svar fra Huws Gray
We appreciate you sharing your experience with us. We sincerely apologize for the initial confusion regarding your delivery timescale and any inconvenience this caused.
We are actively reviewing our internal processes to ensure clearer communication and prevent similar issues in the future.
We are, however, very pleased to hear that the delivery was ultimately prompt and that our products consistently meet your expectations for quality.
Your feedback is valuable to us as we continuously strive to improve our service.
Very simple process to find what i was…
Very simple process to find what i was looking for and easy to order
Very different to other trade suppliers
19. juni 2026
Svar fra Huws Gray
We're so glad you found our ordering process simple and straightforward!
We always aim to make things easy for our customers.
Thank you for your feedback!
Svar fra Huws Gray
We are glad to hear that our staff were helpful and that you enjoyed our selection of products!
Thank you for your feedback!
Amazing service
Amazing service . The price and delivery times. The drop off driver was very pleasent, polite and engaging. Thank you Huws Gray.
18. juni 2026
Svar fra Huws Gray
We're so happy to hear you had such a positive experience with our service, pricing, and delivery!
We truly appreciate your kind words about our driver.
Super service and good price.
8. juni 2026
Svar fra Huws Gray
We're truly happy to hear you received super service and appreciate you mentioning our good prices.
Thank you for your feedback.
Svar fra Huws Gray
We're glad to hear you received a quick service and felt that our prices met your expectations.
Thank you for your feedback!
Botched delivery!
I ordered £175.82 worth of goods from the Huws Gray website. It contained 1 Tonne of topsoil. The confirmation note said that I would be contacted before delivery. I wasn't! The 1 Tonne bag was left is the incorrect place when I was away from home. Although that was dealt with 2 days later, I am still waiting for a wheelbarrow wheel and the correct 5litre paint to arrive! Please deliver what I have ordered as you are preventing me from completing the work.
22. juni 2026
Svar fra Huws Gray
We are very sorry to hear about the issues you've experienced with your recent order, especially the unexpected delivery of the topsoil and the missing items. We understand how frustrating it is when deliveries don't go as planned and prevent you from completing your work.
Great attitude from team at Lincoln
17. juni 2026
Svar fra Huws Gray
We're happy to hear that our team provided you with a great experience.
Please do let us know how we can get to that 5 star service we aim for!
We appreciate your feedback!
Bench materials
Quick delivery of all materials required for bench construction. Delivery guy dealt with a couple of below quality items promptly and efficiently.
17. juni 2026
Svar fra Huws Gray
We're so glad to hear about your positive experience with our delivery and the efficiency of our team in resolving the item issue.
Please do let us know how we can get to that 5 star service we aim for!
Thank you for your feedback!
A title for my review
Bought a Milwaukee blower through and found there delivery and customer service prompt and efficient.
Cheers!
2. juni 2026
Svar fra Huws Gray
We're so glad to hear that our delivery and customer service were prompt and efficient for your Milwaukee blower purchase.
Thank you for your great feedback!
I bought a bag of stones
I bought a bag of stones, it has been delivered within 3 days and delivery man is nice & helpful.
16. juni 2026
Svar fra Huws Gray
We're so pleased to hear about your positive delivery experience and that our team member was helpful.
Thank you for sharing your Positive review!
Emailed with a delivery date
Emailed with a delivery date, didn’t turn up. Phoned and was given another delivery slot, no apology, didn’t turn up. Phoned, was given another delivery date, no apology, was supposed to come in the morning, didn’t come until the afternoon. Only apologised when I phoned and asked to speak to the manager. Won’t be using again
17. juni 2026
Svar fra Huws Gray
We sincerely regret the repeated delivery issues and lack of timely communication you experienced. We understand your frustration and are reviewing our processes to prevent such occurrences in the future.
Delivered on time and to the requested…
Delivered on time and to the requested location
16. juni 2026
Great driver left in the perfect spot…
Great driver left in the perfect spot without promoting 👌
15. juni 2026
ZERO communication regarding the delivery.
Can't fault the product or the price, but there was ZERO communication regarding the delivery. Never again.
15. juni 2026
Svar fra Huws Gray
We appreciate you sharing your feedback regarding the lack of delivery communication. We are reviewing our processes to improve this experience for our customers.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.