Very responsive customer service team at Huckberry. Anytime a purchased item was the wrong size, they made the return and exchange super easy. I love the quality of the Huckberry products.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Each item I have bought from huckberry has been quality and exactly as described. I love the 365 pant the most. Their website is well doe and easy to use as well. Their communication on shipping is... Vis mer
Finally,shirts that fit me well. They're super comfy and will recommend to friends. Thanks for being a great company!
Unique product offerings and less known providers that have manufactured products that are better than what is provided by major retailers.
Informasjon om virksomheten
Skrevet av virksomheten
Huckberry is an independent online retailer and magazine for those who love adventure. We're a team of 80ish based in Austin, Texas with offices in San Francisco and Columbus, Ohio. Over a million and a half young, active professionals trust us as their leading resource for emerging brands, gear, and lifestyle inspiration.
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 16 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Perfect thank
Good quality, responsible sellers and nice people!!! Thank you
The BEST company to buy Men’s clothes…
The BEST company to buy Men’s clothes from. This place has amazing quality clothes and I love their customer service they are top tier. Especially right now with customer service not being the best at a lot of companies I deal with.
Great source for smart casual menswear
Great source for smart casual menswear. HB sizing helpful for pants. “How to wear it” full of inspiration. A one stop source to put together a capsule wardrobe or just upgrade what you have. Highly recommend. Great customer service also.
Stellar customer service
They have the best selection of products, top quality, great price and always a stellar customer service!
Overall good experience
Seems to be a good company with good intentions. The product that I kept was excellent in construction and the suggestions for getting a correct fit were detailed and useful. The return policy is excellent and is appreciated. The return instructions during the initial return may have been complete but a week later, when I was able to initiate the return and I could not remember the details such as: 1. Do I need to package the items? 2. do I need a label or will one be provided by the shipper? 3. If I need a label, where do I get one? All that I had was a QR code that told me nothing about packaging requirements. The website FAQ or return policy sites did not provide any help in this regard. I was able to contact customer service via email and got a very personal response 40 minutes later. Great job there!
Quality craftsmanship
The sandals I ordered fit perfectly.
A small matter for shipping my order…
A small matter for shipping my order came up, mainly from the shipper. As I had paid for expedited shipping I requested to bee compensated. They did that and more immediately upon being notified.
Easy return with no beating around the…
Easy return with no beating around the bush. Good customer service!
Great service!
Quick Response from Customer Service
Sent an after-hours email to customer support re: an item that was out of stock and received a response within an hour informing me of when the item might be back in stock.
Had a package arrive missing one item
Had a package arrive missing one item. The bag had been cut and re taped together. Contacted huckberry support by email on a Sunday. Within a short time frame that same day they had ordered and sent a replacement. Prompt and efficient.
had unique style of clothing
had unique style of clothing. could feel the attitude of their approach to style/ comfort/ confidence
Makes clothing shopping online easy
Huckberry's customer support takes all the uncertainty out when purchasing clothes online.
I ordered 2 pairs of jeans that didn't quite fit the way I wanted. The returns were just as easy as Amazon's and they offered recommendations based on my size. The responses were fast but detailed.
Great Products & great customer service
I’ve purchased from huckberry several…
I’ve purchased from huckberry several times over the years. I have a LOT of questions before I make a purchase. They’ve always been very patient, informative and prompt in their responses. Will definitely make another purchase once my budget recovers!
Great customer support
Great customer support, fast and responsive. I keep coming back for more products because the company offers great curated products and has excellent service. Recently had a product under warranty have a material failure and it was replaced quickly without having to jump through a bunch of hoops. I recommend the website to my friends all the time.
Excellent customer service.
Every product I've purchased through Huckberry has been great. I've come to trust the quality of their products and when I've needed assistance from customer service, they're always quick and responsive. Much unlike other businesses, Huckberry's small team is hands-on and focused on the customer's satisfaction over all else.
Super quick response
Super quick response. Great communication. Incredible resolution to the issue. More than exceeded my expectations. For what it’s worth I’ve been a customer for years and this is the first time I’ve had an issue.
The customer support was understanding
The customer support was understanding, respectful, comprehensive and responsible. They were efficient in their responses and actions.
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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