Hey. I just want to ask if anybody here has tried receiving offensive names as aliases of their contractors using Hubstaff? We're very confused how this happened. We did our investigation and reache... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Hey. I just want to ask if anybody here has tried receiving offensive names as aliases of their contractors using Hubstaff? We're very confused how this happened. We did our investigation and reache... Vis mer
Selskapet har svart
The worst customer service ever The experience with the agent Matt was disastrous. He refused to check the screenshot I shared or properly read the issue I had already described, and instead kept i... Vis mer
My message got across immediately to customer support rep. When I was asked to show the dashboard of my app I vouldn't because I was on mobile, the support provided a screenshot instead. Then the clar... Vis mer
Absolutely horrendous customer service. Very clunky website. If you have any issues whatsoever with anything, you will never get adequate help.
Hubstaff is a time tracking software platform designed for global teams. Track hours with precision, automate payments and invoicing, and gain visibility into how your team works—whether remote, hybrid, in-office, or on job sites. Support focus with built-in productivity monitoring including app and URL usage, activity rates, and optional screenshots for real-time visibility without micromanagement. Streamline operations with workforce analytics that go beyond timesheets, offering insights such as work time classification, unusual activity detection, and productivity trends to reduce wasted hours. From startups to enterprise, Hubstaff scales with your business—combining accurate time tracking with automated payments, productivity monitoring, and actionable insights to help you save time, cut overhead, and improve performance.
46055, Indianapolis, USA
Har svart på 37 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I wanted to express my gratitude for your prompt resolution of my email issue. Everything is working perfectly now. Thank you for your quick and effective assistance!
The help was prompt and direct. Mercy the agent is knowledgeable and had all the answers to my question.
The Rep. was cordial and answered all my questions/concerns regarding the generation of this report and how to set it up on my profile.
While Christopher tried his best to help me resolve my issue, he was limited due to the system functionality.
I recently moved over to a new organization (still using my same log in information from the previous organization) but am not able to add the time from the old one manually without getting a conflict error. Thankfully I still have access to the old organization since I will have to process one last invoice for the time I cannot move over. Very frustrating.
They did not take long to fix my hubstaff available holiday and vacation hours. They were really fast to be honest.
You record time accurately and respond as fast as possible when there is a problem.
I have been using Hubstaff from 3 years now, I have reported a bug 2 months earlier which was with clickup integration. I have been struggling since 2 months with the support to fix that but finally I also found out whats gone wrong and how it can be fixed but I'm not getting any positive response from support.
Obviously, our staff working in the office in the company and our staff working remotely use the application. To be able to track the working performance and duration of the staff, to see and report its analysis, we use these features frequently and you are very successful in this regard. Thank you very much.
They took their time to help me solve the issue but it was solved anyway
Martin was super helpful. I wish him a great day. He deserves a promotion. He explained everything well and he was very quick to act upon the situation. I hope to get my refund very soon and I thank him for helping me with my ordeal.
I loved that I got my answer right away. I did not have to wait.
The information I was given was very detailed and made me understand why my issue keeps recurring.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.