Jo ( Joanne) at the Caterham store was endlessly patient, allowing me to try out several chairs and then try them again until I found the perfect one. She listened carefully to my requirements and... Vis mer
Beliggenhet
Bytt filial46-48 Chaldon Road, CR3 5PE Caterham on the hill, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
No pressure, we were made welcome and encouraged to take our time. I took my husband in who is disabled and we were able to spend time trying chairs and then sitting in them for a while. Features... Vis mer
Pat the chair technician was brilliant! He was very knowledgeable about the range of chairs and what we needed. He also understood our budget constraints - and was very patient with our long winded d... Vis mer
We arrived quite late in the afternoon with a view to a quick look at what was available on our way home. Nothing was too much trouble for Tania from the minute we pulled up in the car park t... Vis mer
Informasjon om virksomheten
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Om HSL Chairs - Caterham on the hill
Skrevet av virksomheten
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Skrevet av virksomheten
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Kontaktopplysninger
46-48 Chaldon Road, CR3 5PE, Caterham on the hill, Storbritannia
4,7
Enestående
64 anmeldelser
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Pesonalised
26. juni 2025
Good quality furniture.
We were well looked after by Max ( Maxine) She let us take samples home to check the colours and textures for our lounge. We were not pressurised in anyway and went away and came back the following week to make our order. Luckily we did as it all changed from our original choice due to size and colour. Everyone there was very friendly and when we came back they remembered us straight away. We were also offered a drink if we wanted one. The furniture sold there is also very good quality and well needed for my arthritis.
29. juni 2025
The salesman was very informative and…
The salesman was very informative and helpful showing what my brother needed ie rising chair and made us feel at ease a true star
13. juni 2025
Fantastic service from start to finish.
Fantastic service from start to finish.
Delivery people were exceptional.
Very friendly and accomodating.
Highly recommend
11. juni 2025
Anmeldelse skrevet uten oppfordring
Really helpful
Really helpful, professional sales staff, answered all our queries. We spent time trying different chairs and sofas before making a decision. Very much appreciated being given a discount.
28. mai 2025
Caterham Store - First class service
Visited the Caterham store back in March this year. Was greeted by a lovely man called Pat. He was very knowledgeable & listened to what my needs / requirements were & then guided me through my choices & different costs. I went for the Ascot, leather power recliners.
It was delivered today & arrived with the HSL delivery team all packaged in boxes.
Louis & Darren brought it all in & up a very narrow staircase. They assembled it all & were very precise & diligent, I was very impressed. They were outstanding.
The entire process from arriving at the shop, to ordering & today when my furniture arrived was first rate.
HSL furniture are more expensive than the likes of DSF, etc, but you get what you pay for. This is specialist furniture.
More than a 5* service.
Extremely happy.
30. mai 2025
Anmeldelse skrevet uten oppfordring
We visited the Caterham showroom and…
We visited the Caterham showroom and the staff were excellent we eventually bought 2 Hypnos mattresses and an AysgarthRiser/recliner. We spent a lot of time over 3 visits and were well looked after.
Well done HSL no hesitation in recommending you.
18. mai 2025
Anmeldelse skrevet uten oppfordring
Excellent selection of chair styles…
Excellent selection of chair styles and fabrics. The staff were friendly and helpful without pressurising me into a sale. We were even offered tea and biscuits whilst I made my mind up. My new chair was delivered today with no fuss, and it is very comfortable!
28. mai 2025
Anmeldelse skrevet uten oppfordring
HSL Chairs - Caterham
The shop in Caterham was great, staff very friendly and informative. Very knowledgeable. We will be back to look at some other products.
1. april 2025
Anmeldelse skrevet uten oppfordring
Thank you
Everyone, from Maxine & Pat at HSL Caterham to Jason & Ashley who delivered the settee today have been excellent: very friendly and helpful. I would heartily recommend the company to others.
20. mai 2025
Anmeldelse skrevet uten oppfordring
Caterham Surrey Branch 10 stars
Had Mums Chair delivered fantastic chaps ,polite professional.
From the moment I walked into the shop in Caterham Surrey with out mum and we spoke about what my mother was needing house bound ect, and until delivery. 10 stars if I could
11. mai 2025
Anmeldelse skrevet uten oppfordring
In store face to face customer services
Excellent customer services from Joanne and Tanya at the Caterham HSL branch. On this visit our plan was to purchase a sofa (having previously purchased an electric bed from HSL)
On arrival we were made to feel welcome with complimentary coffee and biscuits. We was not rushed to make a decision and were able to stay after closing time to finalise the order. Joanne and Tanya were very knowledgeable on the products and efficient. They are a credit to the HSL team.
2. april 2025
Anmeldelse skrevet uten oppfordring
Would recommend HSL
The sales staff at Caterham were so helpful and Maxine couldn't have been more informative. Old furniture was removed the day before delivery to make way for a beautiful chair that was delivered this morning. The whole procudure ran like clockwork. Am more than happy.
24. april 2025
Anmeldelse skrevet uten oppfordring
Such a wonderful and patient team!
Such a wonderful and patient team at their Caterham branch. The service delivered by Tania and Jo was excellent! They went through all the options with such care and kindness and made my mother feel so at ease. I highly recommend HSL based on our experience.
14. april 2025
Excellent service from Caterham staff…
Excellent service from Caterham staff who looked after us.
29. mars 2025
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