HPL Motors Anmeldelser

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4,4

Bilforhandler

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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Excellent experience from start to finish. I recently bought an electric car from HPL Motors on the Wirral and could not be happier with the experience. No pressure, no hassle and an excellent... Vis mer

Sara @hpl Preston is the most helpful sales agent I have ever dealt with. She stuck with us when no-one else would. I would strongly recommend this company especially using Sarah her diplomatic... Vis mer

We visited the Wirral store and were served by Kieran. Only came into have a look at an idea of what we wanted and the staff were that exceptional we left with a car that was very much perfect for us.... Vis mer

Don't trust this company I paid an extra £900 for extra warrenty. As soon as something goes wrong they will try anything not to honour it. I will never use this company again and would advise people t... Vis mer

Informasjon om virksomheten

Skrevet av virksomheten

At HPL Motors you will always find the biggest and broadest range of used cars that Manchester has to offer. Featuring over 1,000 vehicles from the world’s leading manufacturers, across a diverse variety of models and specifications, our dedicated team are sure to help find the right car for you. As a family business, our ethos is to always put our customers at the forefront of what we do. Renowned for our Honesty Produces Loyalty mantra, our transparency and first class service has earned us a reputation that has transformed our business from a local success story to one of Britain’s leading used car supermarkets. Our dealerships in Preston, Oldham and Atherton cover both sides of the Greater Manchester area and Lancashire, ensuring quick access to our branches from practically anywhere in the North West. To help assure you that every used vehicle on our forecourt is of the highest quality, we carry out a meticulous 128-point inspection on all of our cars to ensure safety and quality - so you can drive with confidence and complete peace of mind. We will accept any car as a part-exchange, and will also buy your car even if you aren’t looking to purchase a vehicle from us. Looking for a used car in Manchester or Lancashire but not sure of your finance options? We pride ourselves on our ability to help all of our customers find the right credit solution for them. Our specialist FCA certified finance team will provide you with a risk-free credit check and work closely with you to help you understand your financial standing.

Kontaktopplysninger

396 Manchester Road, OL9 7PQ, Oldham, Storbritannia
0161 620 8773
sales@hplmotors.com
hplmotors.co.uk

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Alle anmeldelser

(4 345)

437 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Sammenslåtte profiler og anmeldelserVis mer

Profilen har blitt slått sammen med én eller flere andre Trustpilot-profiler som tilhører virksomheten. Noen av anmeldelsene her kommer opprinnelig fra en annen profil, men de vises nå på ett sted.
Profiler kan bli slått sammen som følge av ny profilering, eierskifte eller at de har samme domene. Mer informasjon

8. mai 2026

Buyer Beware!

Recently bought a car from HPL Stockport, all went well until finding out the car had two missing features.

I was told, despite the car being inaccurately described, on both Autotrader and their own website, I was NOT entitled to a refund (Against the consumer rights Act 2015), rather they would have to 'buy the vehicle back' from me, as per company policy.

After months of back and forth, daily phone calls and the odd email, they finally offered a pitiful amount of compensation (not enough to cover the cost of the features) or suggested I pay them more money to put this right!

Finally, just short of legal action, but after citizens advice have gotten involved, they have paid for one of the two missing features to be installed (All be it aftermarket not OEM) but this situation should not have taken so long or have been so painful.

This whole situation has been a showcase of poor customer service, little to no communication and poor, bordering on illegal, company policies.

In summary I would never recommend this company, and in the off chance you do decide to buy from them then id suggest printing out the advert and ticking the features off!

8. mai 2026