Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

As a service, pretty good. As a business, not so much. I joined in March 2025 as my accountant no longer offered their address for use as my registered company address. Just over a year after joining... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great smiles, teamwork and responsiveness as well as a very effective virtual office set up with options of working space and meeting room hire. Whether I am popping by to pick up post, requesting som... Vis mer

Vurdert til 5 av 5 stjerner

Just signed up with the virtual office. What canni say, apart from its very reasonable, no crafty added bits like the other virtual offices. They are quick in answering any issues. So far, I'm very ha... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have been using Hoxton Mix for the past three years for my various companies and am always impressed with their service. They notify me immediately of any new post which is then emailed to me sa... Vis mer

Informasjon om virksomheten

  1. Leie av virtuelle kontor

Skrevet av virksomheten

The Hoxton Mix Virtual Office London gives you all the benefits of a prime London business address in the heart of Tech City, without the expensive overheads. Our cheap Virtual Office London service is the perfect solution for international companies, freelancers and entrepreneurs looking to establish a presence in London’s dynamic technology hub. You use our address as your business address, and we handle all your mail.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

116 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

As a service 'good', as a business... not so much.

As a service, pretty good. As a business, not so much. I joined in March 2025 as my accountant no longer offered their address for use as my registered company address. Just over a year after joining on the 'Hoxton Mix's Virtual Office Scan Lite (annual saver)' and I have had two 'price adjustments' that cranked the price from £200 to £250. No improvement in service, no reason give, just 'we can do it'. A classic case of a subscription service milking their customers. They clearly realised it's a big chore to change and are making the most of that inertia. Consider yourself warned.

1. mars 2026
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Svar fra The Hoxton Mix

Hi Bernie,

Thank you for taking the time to leave feedback, we genuinely do appreciate it.

A member of our team has reached out so we can review your account directly and make sure everything has been handled correctly. We just need to confirm your details.

We completely understand that any price increase can be frustrating. Over the past few years, the cost of operating a regulated UK business has increased materially. This includes higher employer National Insurance contributions, rising business rates, increased wage and energy costs (with no price cap protection for businesses), and higher regulatory supervision and compliance requirements for Trust & Company Service Providers.

We’ve worked really hard to absorb as much of those increases as possible before adjusting pricing.

The annual plan moved from £229.99 to £249.99, an increase of £20 per year, which works out at 5 pence per day. We appreciate that it’s not just about the amount, but about perceived value, and that’s fair feedback.

Alongside rising costs, we’ve invested heavily into improving the platform, including AI-powered mail scanning, fraud detection, spam filtering, smart classification, and wider infrastructure upgrades. There are further enhancements being rolled out over the coming months.

If it feels like we haven’t communicated those improvements clearly enough, that’s something we take seriously and will reflect on.

We’ll reach out directly to discuss your account and see how we can resolve this for you.

Team Hoxton Mix

Vurdert til 5 av 5 stjerner

Great support

Great support, fast and helpful. Thank You

23. februar 2026
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Svar fra The Hoxton Mix

Thank you so much for your kind words!
We’re really pleased to hear you found the support fast and helpful, that’s exactly what we aim for.

Team Hoxton Mix

Vurdert til 5 av 5 stjerner

human support at its best!

having the ability to chat with a human is gold! The support was quick and the issue resolved in record time! Well done Hoxton Mix! Keep it up!

4. februar 2026
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Svar fra The Hoxton Mix

Thanks Milton — love this! We agree, having a real person to talk to can make all the difference. Delighted we could help so quickly. Appreciate you taking the time to leave a review.
Team Hoxton Mix

Vurdert til 5 av 5 stjerner

Create Customer service and support

Create Customer service and support

2. februar 2026
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Svar fra The Hoxton Mix

Thanks so much for the five stars, Sina! We’re glad to hear you’re happy with the service and support — it means a lot.
Team Hoxton Mix

Vurdert til 5 av 5 stjerner

Reliable, professional service

I’ve been using Hoxton Mix as a virtual office service for many years, and my experience has consistently been excellent. Everything is handled smoothly and with understated professionalism. The service quality has always met my expectations, and the team manages every detail with care and efficiency. What really stands out is their courteous, professional approach — it’s clear they genuinely value customer satisfaction. I would confidently recommend Hoxton Mix and wouldn’t hesitate to continue using their services in the future.

16. januar 2026
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Svar fra The Hoxton Mix

Tullia, thank you for such a thoughtful and generous review. It’s incredibly rewarding to hear how our team’s care and professionalism have made a lasting impression over the years. We’re truly grateful for your continued trust and recommendation.
Team Hoxton Mix

Vurdert til 5 av 5 stjerner

Outstanding service

Outstanding service. Quick to respond. Understanding and would recommend anyone who wants to get a virtual address for their business. This is the best service. Couldn't get better. They approve documentation really quickly and understand your needs. Would highly recommend.

15. desember 2025
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Svar fra The Hoxton Mix

Hi Tarot,

Thank you for the amazing review! We’re so pleased to hear you had such a smooth experience and truly appreciate your recommendation. We’re always here if you need anything else.

The Hoxton Mix Team

Vurdert til 5 av 5 stjerner

Fixed, great service on escalation -- cancellation policies

Edit -- the company has resolved this issue. I am leaving the original text below as others might hit it - if you get a subscription via a bank or company formation service like through Tide, when they cancel, it can cause mixups. The initial response wasn't great but after a few escalations, Hoxton Mix have entirely fixed this and restored the service.

***

If you pay for an annual subscription and submit a cancellation partway through, they cancel immediately, not at the date of next renewal. This is not standard practice and is deeply unethical, a form of cheating people out of money and making them re-open on a new subscription to get final mail. I don't expect a refund but I also expect that service I've paid for continues.

They also hide behind service providers if you come to them through e.g. Tide. While they obviously control how they react to cancellations, they will try to pretend it's the other party's fault. Again, deeply unethical and trying to extract whatever they can.

4. desember 2025
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Svar fra The Hoxton Mix

Hi Luke,

Thank you for updating the review and for highlighting the issue - it’s genuinely helpful when customers flag things like this, even when they come through partners who use our API. It allows us to raise potential configuration problems with them quickly and make sure everything works as intended for everyone.

I’m glad we were able to get this fully resolved for you and restore the service through to your original end date. If you ever need anything further, our team is always happy to help.

Team Hoxton Mix

Vurdert til 5 av 5 stjerner

The Hoxton Mix is pretty good app they…

The Hoxton Mix is a sleek and modern co-working space offering great flexibility and value. Its virtual office services are fast, reliable, and perfect for small businesses or freelancers needing a professional London address. The customer support team is responsive, and the overall experience is smooth and hassle-free.

8. desember 2025
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Svar fra The Hoxton Mix

Hi, thanks for the 5-star review!
We’re so glad you found the service flexible, reliable, and hassle-free. Really appreciate the kind words!

Team Hoxton Mix

Vurdert til 5 av 5 stjerner

Excellent attention and response with…

Excellent attention and response with clear, precise easy to follow assistance. Thks

26. november 2025
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Svar fra The Hoxton Mix

Hi Derrick, thank you for the 5-star review!
Great to hear our support was clear and helpful, we’re always here if you need anything.

Team Hoxton Mix

Vurdert til 5 av 5 stjerner

Easy to reach out for help

Easy to reach out for help. Quick and friendly response

10. november 2025
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Svar fra The Hoxton Mix

Hi Jim, thanks for the 5-star review!
Great to hear the team was easy to reach and quick to respond.

Team Hoxton Mix

Vurdert til 5 av 5 stjerner

Fast response and very helpful.

Fast response and very helpful.

28. oktober 2025
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Svar fra The Hoxton Mix

Hi Elliott, thank you for the 5-star review!
We’re glad the response was fast and helpful—really appreciate the feedback.

Team Hoxton Mix

Vurdert til 5 av 5 stjerner

Ci6 Investigations-new virtual office.

Just signed up with the virtual office. What canni say, apart from its very reasonable, no crafty added bits like the other virtual offices. They are quick in answering any issues. So far, I'm very happy, easy to set up.

27. oktober 2025
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Svar fra The Hoxton Mix

Hi Phil, thanks for the 5-star review!
We’re so pleased to hear you’re happy with the setup and found the process straightforward—welcome aboard!

Team Hoxton Mix

Vurdert til 5 av 5 stjerner

Making things easy.

Setting up a new business can be very challenging. The team at Hoxton Mix are very prompt and helpful and make everything much easier.

24. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra The Hoxton Mix

Hi Stuart, thanks again for the great review!
Delighted the team helped make things easier while getting started.

Team Hoxton Mix

Vurdert til 5 av 5 stjerner

The support team is incredibly helpful…

The support team is incredibly helpful and genuinely cares about their clients. Any issues are swiftly and professionally resolved. While I don’t want to forget names, Anabelle, Loly and Angelica were always exceptionally quick to respond and solve problems.

20. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra The Hoxton Mix

Hi Seif, thank you for the 5-star review!
We’re proud of our support team—Anabelle, Loly and Angelica will be thrilled with your kind words.

Team Hoxton Mix

Vurdert til 5 av 5 stjerner

Overall great service

Overall great service. Reliable!

Edited review: I mistaken and misread a bill, Hoxton mix staff contacted me to explain and clear up the misunderstanding

18. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra The Hoxton Mix

Hi, thanks for the updated 5-star review!
We really appreciate you taking the time to update your feedback—and glad we could clear things up.

Team Hoxton Mix

Vurdert til 3 av 5 stjerner

I got an issue with docs

The staff is very active and good I am 💯 % satisfied

20. august 2025
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Svar fra The Hoxton Mix

Hi Naseem,

We’d like to provide a clear factual timeline for transparency:

• HMRC Corporation Tax UTR Letter – dated 18 August 2025, received at Hoxton Mix on 21 August 2025, scanned and uploaded to your portal the same day at 11:33am. You were notified by email immediately.
• HMRC Corporation Tax Activation Code Letter – dated 16 August 2025, received at Hoxton Mix on 20 August 2025, scanned and uploaded to your portal the same day at 14:12pm. You were notified by email immediately. (Please note: HMRC codes automatically expire after 30 days — in this case, on 18 September 2025.)

Our support system also responded promptly to your enquiries:
• On 22 August, when you first asked about missing documents, our team replied the same morning confirming the HMRC letter had been scanned and uploaded.
• On 27 August, when you enquired again, our team replied within the hour, confirming the activation code had been received and processed.
• Across subsequent messages, every query was acknowledged within business hours, often within minutes, confirming exactly what had been received and uploaded .

Further to this, on 24 September 2025, our CEO personally reached out, re-attached both letters, and explained next steps .

For clarity:

• All post we receive is processed on the same working day, usually within hours.
• Every item is barcoded, timestamped, and uploaded with a full audit trail.
• Customers are notified by email as soon as scans are available in the portal.
• The Hoxton Mix has no affiliation with HMRC or Companies House, and we cannot generate or resend codes — only HMRC can issue a replacement if one expires.

We completely understand how frustrating HMRC delays can be. But the evidence shows that all of your post was processed accurately and without delay on our side, and made available to you in your customer portal the same day it was received.

We are always happy to work with our customers to help get things rectified, but it’s important that reviews reflect the actual facts.

Kind regards,
Team Hoxton Mix

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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