Hoults Removals Anmeldelser 340

TrustScore 5 av 5

4,8

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Se hva andre synes

Vurdert til 5 av 5 stjerner

Hoults removals Team arrived on time they never stopped until loaded. They were very polite they also took great care of our belongings. They made a stressful time less stressful. Also really good at... Vis mer

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Vurdert til 5 av 5 stjerner

The team took the stress out of moving and were careful, polite and friendly. They worked so hard and even mended our bed which had not been connected properly before.

Vurdert til 5 av 5 stjerner

The team were fantastic. Phil, Aaron and Steve who loaded up in Newcastle were super efficient and careful with all boxes and furniture. The team in Cardiff Phil with Chris and John done an excellent... Vis mer

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Vurdert til 5 av 5 stjerner

Joe was the great guy who moved me from London to northumberland in snowy weather conditions. He was extremely experienced, managed the local packers in London and then the 2 local unpacked in no... Vis mer

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Informasjon om virksomheten

  1. Flyttebyrå
  2. Flytting og oppbevaring
  3. Oppbevaring

Skrevet av virksomheten

Hoults Removals is a moving and storage company in Newcastle Upon Tyne, providing a quality domestic, international and commercial removals and storage service to customers throughout the North East. Since 1917, Hoults Removals has been providing reliable and local removals and storage services to families and businesses on the move in both the UK and overseas. We provide removal services to areas throughout the North East, including Newcastle, Gateshead, Northumberland, Sunderland, Durham, Darlington, York, Carlisle, Tweedmouth and Teesside. Hoults also offers services to help you relocate internationally. We can help you no matter what you require, so make sure you get in touch and we will do our best to assist. Hoults offers a professional and personalised service to suit your needs. We have been moving homes for generations and know that every customer has different unique requirements. Whatever your situation, we can help you achieve what you want at a schedule suiting what you need, when you need it. We can personalise the your move to suit your requirement, allowing for your timescale and your budget.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

340 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

Hoults removals Team arrived on time…

Hoults removals Team arrived on time they never stopped until loaded. They were very polite they also took great care of our belongings. They made a stressful time less stressful. Also really good at destination taking great care in locating items where we wanted them. I would really recommend

8. mai 2026
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Svar fra Hoults Removals

Hello

Thank you for your great feedback which I will ensure is passed on to the team.

We're happy to hear that our team's punctuality and diligence made your move less stressful. We appreciate you acknowledging their politeness and careful handling of your belongings.

I hope you are settling in to your new home. Please do not hesitate to get in touch if there is anything else we can help with.

Kind regards
Laura
Customer Service Manager

Vurdert til 5 av 5 stjerner

Guys were amazing

Guys were amazing, made it all look effortless and took away a lot of the stress of moving. Would certainly recommend

24. april 2026
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Svar fra Hoults Removals

Hello,

Thank you for recommending our services - we appreciate your feedback! We're happy to hear that our team made your move less stressful. I will ensure to pass your comments on to the team.

I hope you are settling into your new home. Please do not hesitate to get in touch if there is anything else we can help with

Kind regards
Laura
Customer Service Manager

Vurdert til 5 av 5 stjerner

Top service.

The guys were efficient, pleasant and swift. They packed everything with care, and moved very quickly. The heavy/awkward items didn't seem to faze them. Everything was placed in the rooms tidy, and garden items located where we asked for them to be placed. We would recommend them to anyone who needs a reputable company. ( The Pickfords group)

13. april 2026
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Svar fra Hoults Removals

Hello,

Thank you for your lovely feedback & comments for the crew. I'm happy to see that our team was efficient, pleasant, and quick during your move. It's great to know they handled everything with care and placed items according to your instructions.

I hope you are settling in to your new home, please do not hesitate to get in touch if there is anything else we can help with

Kind regards
Laura
Customer Service Manager

Vurdert til 5 av 5 stjerner

They did everything they said they…

They did everything they said they would do in a considerate and reassuring way. Well done Andy and the boys and thank you.

30. mars 2026
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Svar fra Hoults Removals

Hi Mrs MacDonald,

Thank you for your 5 star review and feedback. We're happy to hear that everything was completed to your satisfaction. We appreciate you acknowledging our team's considerate and reassuring approach.

Best wishes in your new home.

Kind regards,
Laura
Customer Service Manager

Vurdert til 5 av 5 stjerner

John well done

20. mars 2026
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Svar fra Hoults Removals

Hello Mr Meech,

Thank you for your 5 star review, we are so pleased everything went well with your removal.

Best wishes in your new home.

Kind regards,
Laura
Customer Service Manager

Vurdert til 5 av 5 stjerner

Great team of lads

Great team of lads
Very professional throughout the day and got the job done

30. mars 2026
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Svar fra Hoults Removals

Hello,

Thank you for taking the time to leave us some lovely feedback, which I will ensure to pass on to the team.

I hope you are settling in to your new home. Please do not hesitate to get in touch if there is anything else we can help with

Kind regards
Laura
Customer Service Manager

Vurdert til 3 av 5 stjerner

Long Distance House Move

Arrived ahead of time, perfect.
Efficient crew.
Although couple items did get damaged - scratch on front of fridge freezer and huge scrape on chest freezer.

19. mars 2026
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Svar fra Hoults Removals

Hello Mrs Peckitt,

Thank you for your valued feedback regarding your recent removal. We are so pleased the crew were ahead of time and were efficient.

We are sorry however to hear some items were damaged. This is the first we have heard of this and had we have been notified, we could've looked into a solution for you.

Best wishes in your new home.

Kind regards,
Laura
Customer Service Manager

Vurdert til 5 av 5 stjerner

We were very happy with our experience

We were very happy with our experience

13. mars 2026
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Svar fra Hoults Removals

Hello Mr & Mrs Peters,

Thank you for taking the time to review our services and for your 5 star rating. We are so pleased that you were happy with your experience moving with us.

May we wish you well in your new home & surroundings.

Kind regards,
Laura
Customer Service Manager

Vurdert til 5 av 5 stjerner

The guys were fantastic well drilled…

The guys were fantastic well drilled team. Very friendly and hard working

27. februar 2026
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Svar fra Hoults Removals

Hello Mr Williams,

Thank you for taking the time to review your recent removal with us and for your 5 star rating.

We are so pleased to hear the team were fantastic, hard working and friendly. I will ensure your kind words are shared with everyone involved.

Kind regards,
Laura
Customer Service Manager

Vurdert til 5 av 5 stjerner

From what my son said

From what my son said, he was project manager, your team where very professional and not daunted by the amount of stuff that had to be taken.

12. mars 2026
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Svar fra Hoults Removals

Hello Mr Charlton,

Thank you for your 5 star review and your kind words. It's great to hear how professional the team were and that they took to the task at hand!

May we wish you the best in your new home!

Kind regards,
Laura
Customer Service Manager

Vurdert til 5 av 5 stjerner

Excellent first class service

Perfect service from first phone call to finish. Megan was just amazing and that gave us confidence to use Hoults as was David that came to the house. The 2 guys on the day of moving were brilliant and very helpful, nothing was to much trouble. I would strongly recommend Hoults to anyone looking to move home.

4. mars 2026
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Svar fra Hoults Removals

Hello,

Thank you for taking the time to leave us some great feedback. I will ensure to pass your comments on to Megan, David and the crew. I'm pleased that David & Megan gave you the confidence to use Hoults.

I hope you are settling in to your new home. Please do not hesitate to get in touch if there is anything else we can help with.

Many thanks & kind regards
Laura
Customer Service Manager

Vurdert til 5 av 5 stjerner

Very professional service from start to…

Very professional service from start to finish. From getting a quote to the actual collection was so easy. They were a pleasure to work with. The two guys doing the actual collection/delivery were a credit to the company

25. februar 2026
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Svar fra Hoults Removals

Hello,

Thank you for taking the time to review our services and for your 5 star rating!

We are so pleased to hear that the service was professional throughout and that our crew were a pleasure to work with. They really are a true credit to us.

We look forward to assisting you with the second part of your removal and if there is anything else we can help with, please do not hesitate to get in touch.

Kind regards,
Laura
Customer Service Manager

Vurdert til 4 av 5 stjerner

Nice guys, communication could be better

Thorough assessment of what was going on be moved , nice removals guys, but unfortunately the assessors and the removals people didn’t seem to communicate very well as the guys didn’t know what was to be moved when they arrived. Nice trustworthy chaps however and I would recommend them

24. februar 2026
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Svar fra Hoults Removals

Hello

Thank you for your feedback and kind comments. I'm sorry you felt that there was an issue with communication between the surveyor & the crew, which I have fed back. All of the details from the survey are noted on the crew's job sheet, so I can only apologise if this caused issues on the day.

Kind regards
Laura
Customer Service Manager

Vurdert til 5 av 5 stjerner

Long Distance Move with Hoults

Hoults was managing our long-distance house move .  The removal crew were fantastic, really professional, calm, organised, and very approachable.  The day-before removal was a great idea, as this meant most of the items were loaded already at the start of the move day and only last items added, meaning less stress and quicker move. They ran the whole operation with great efficiency and handled the not-so-ideal moving in situation in their stride (the previous owners were only half way through taking out their stuff, so we literally had to move in while they were moving out.  The whole process - assessment, quotation, booking etc has been easy, seamless and efficient.

17. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Hoults Removals

Hello Ewa,

Thank you so much for your kind words and feedback following your recent removal. The whole team involved will be happy to hear you were happy with the removal.

I'm pleased you felt the crew were professional, organised and approachable. I hope you are settling in to your new home and if there is anything else we can help with, please do not hesitate to get in touch

Kind regards
Laura
Customer Service Manager

Vurdert til 5 av 5 stjerner

The three staff who removed our…

The three staff who removed our furniture were efficient and courteous. There was heavy rain on the day but they took care to wrap items as they were moved from the house to the van and put down plastic sheeting to protect the carpets. They were very good.

5. februar 2026
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Svar fra Hoults Removals

Hello,

Thank you for taking the time to leave us some great feedback following your recent removal. We are so pleased to hear the team were efficient and courteous and took great care handling your goods.

I will ensure your kind words are shared with everyone involved and we look forward to assisting you with the second part of your removal.

Kind regards,
Laura
Customer Service Manager

Vurdert til 5 av 5 stjerner

Great job 👏 stepped in at the last…

Great job 👏 stepped in at the last minute. Would highly recommend .

28. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Hoults Removals

Hello,

Thank you for your review & lovely comments, which I will ensure are passed on

I hope you are settling in to your new home. Please do not hesitate to get in touch if there is anything else we can help with

Kind regards,
Laura
Customer Service Manager

Vurdert til 5 av 5 stjerner

Newcastle to Cardiff

The team were fantastic. Phil, Aaron and Steve who loaded up in Newcastle were super efficient and careful with all boxes and furniture.
The team in Cardiff Phil with Chris and John done an excellent job sorting the access issue and delivering everything in torrential rain. They were all super friendly and interacted lovely with the children when they were probably causing more of an obstacle!!

21. januar 2026
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Svar fra Hoults Removals

Hello,

Thank you for your great feedback and comments following your recent removal. I will ensure they are passed on to the crew involved both in Newcastle and Cardiff. I'm pleased they managed to get everything done despite the weather!

I hope you are settling into your new home & if there is anything else we can help with, please do not hesitate to get in touch

Kind regards
Laura
Customer Service Manager

Vurdert til 5 av 5 stjerner

The removal guys were amazing

The removal guys were amazing, so friendly and helpful and fast. I couldn't recommend Shaun and Richy enough. Nothing was a problem for them and they worked tirelessly.

11. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Hoults Removals

Hello,

Thank you for taking the time to leave us some great feedback following your recent removal. I will ensure to pass your comments on to the team involved.

I hope you are settling in to your new home and if there is anything else we can help with, please do not hesitate to get in touch.

Kind regards,
Laura
Customer Service Manager

Vurdert til 5 av 5 stjerner

Brilliant service - 100% recommend

The quote experience was very professional and every time I rang for an enquiry it was answered. Unbelievable value for price we thought, took all stress of moving away.

On the day of the removal, the 2 removal lads (Ian and George) turned up and immediately started work. Nothing was an issue, any problem I had they had a solution. Made the whole moving part of the day enjoyable, had a great laugh along the way which made it even better.

Would 100% recommend Hoults removals to anyone needing removals, if you get Ian and George as your removal men you are sorted

4. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Hoults Removals

Hi Mr Bailey,

Thank you very much for your wonderful 5 star review and for your recommendation!

It's great to hear that the quoting experience was professional and that on the day of your move, Ian and George helped take the stress away from moving.

We will ensure your kind words are shared with everyone involved and may we wish you well in your new home and surroundings.

Kind regards,
Laura
Customer Service Manager

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