Hotel du Vin Anmeldelser 

**Review for Sunday Lunch at Hotel du Vin Winchester**

I recently had the pleasure of enjoying a Sunday lunch at Hotel du Vin Winchester, and it was an exceptional experience from start to finish. Nestled in the heart of Winchester, the hotel’s ambience is both charming and sophisticated, creating the perfect setting for a leisurely Sunday meal.

The team at Hotel du Vin Winchester deserves special commendation. From the moment we arrived, we were greeted warmly and seated promptly. The staff's attentiveness and professionalism were evident throughout our visit. They were knowledgeable about the menu and made excellent recommendations, ensuring that every detail of our meal was perfect.

The Sunday lunch menu offered a delightful selection of dishes, each prepared with the utmost care and using the finest ingredients. We started with a selection of appetisers that were not only beautifully presented but also bursting with flavour. The main course options were equally impressive, featuring succulent roasts with all the trimmings, cooked to perfection. The accompanying sides were delicious and complemented the main dishes wonderfully.

Pudding was a highlight, with an array of tempting choices that made it difficult to pick just one. Each pudding was a work of art, both visually and in taste, providing a sweet end to a fantastic meal.

What truly sets Hotel du Vin Winchester apart is the attention to detail and the passion of the team. They go above and beyond to ensure that every guest feels special and has a memorable dining experience. The ambience, combined with the excellent food and outstanding service, makes it the perfect spot for a relaxing Sunday lunch.

I wholeheartedly recommend Hotel du Vin Winchester for anyone looking to enjoy a superb Sunday lunch. The dedication and warmth of the team, along with the exquisite menu, guarantee a dining experience that you’ll want to return to again and again.

Stayed in the Exeter Hotel this weekend for a big family event 16- 18 May 2024, Staff very pleasant nothing was to much trouble, service excellent and breakfast wonderful. Cannot thank the staff enough for their hard work throughout the weekend to make our stay enjoyable.

My husband planned surprise trip to Hotel Du vin Cambridge and the first impression was best, Kalpana was so welcoming and wished me Happy birthday and she was so new to the company but her knowledge and service was outstanding. We had dinner at the Bistro, food was delicious but lack of service, my husband was unhappy with the bill which was a mistake and was not clear since we had package booked and the staffs were not aware, otherwise overall a good stay.

Hotel Du Vin Wimbledon. You could pick minor faults with this hotel if you really wanted to, but why would you want to.
The hotel is fantastic as are the gardens. We booked a suite, which was nice (there were a few minor details in the room that could do with being sorted - broken window lock, no large mirror, cracked tiles).
The staff were fantastic, from reception, to the bar, to the kitchen, to the restaurant. They really are the hotels best asset. Friendly, helpful and enthusiastic.
We booked our evening meal in the hotel when we booked the room. The food was great and fantastic value. One warning - if you have the antipasti starter you will not manage a main course and desert too. We will definitely be back.

Stayed in hotel du vin Harrogate. We booked a junior suite. No dressing gowns or slippers and only 1 set of towels in the room and no phone to contact reception. No milk for tea or coffee in the morning. Then we get to dinner and two attempts at a chateaubriand and it is still inedible! Rubbish hotel.

Worst afternoon tea we have ever had!!

You wouldn’t think it would be that hard to get an afternoon tea so wrong, but Hotel du vin in Wimbledon has completely achieved this! For 49.95 p/person you really would expect more. It did include a glass of Lanson, but the food was shockingly bad! The sandwiches were made with smooshed dry leathery bread, barely any filling - you could barely tell what the fillings even were. The cakes were hard, tasteless and too sweet - very artificial tasting.
You get only one small pot of tea with it, with no offers of a refill.
The service was also shocking, the staff plonked everything on the table and then disappeared for the entire rest of the time we were there.
Just a disappointing and shocking waste of £49.99!! The staff then include a 12.5% tip!!! And then we’re frosty and rude when we asked to have it taken off the bill.
Avoid this place at all costs!!!

The excellent service we received and a generous upgrade on the room made our stay very special.

I cannot understand why this place only has 3 stars, I visited the Bristol Hotel Du Vin with my wife before Christmas and had some amazing food and some of the best service ever!

We stayed at Hotel Du Vin - Cambridge last Sunday for my husband's 60th birthday and what a treat!
The staff were attentive responding well to questions and requests. The room was beautifully decorated, clean and well stocked of essentials that are complimentary and access to a mini bar with clear pricing if you wanted wine, beer soft drinks or snacks.
We had booked a taster menu, with 5 courses and wine that compliments the different courses. All the Bistro staff were attentive without crowding, Peter especially made our experience by explaining the choices of wine and why they were chosen before leaving us the enjoy each course.
After the meal we spent some time in the bar area where again the staff created a welcoming and relaxed environment, making suggestions of drinks when asked again showing strong knowledge of what they can offer to complete your evening including an interesting selection of cocktails.
Thank you for such a fantastic experience, we will definitely be back again!!!! Well done The Cambridge Team.

My stay at the Avon Gorge Hotel du Vin was OK, but the breakfast was appalling. Having had one of the best breakfast ever at the Malmaison in Dundee a couple of years ago, I had high hopes. Not for long. £15 for something that even the lowliest B&B in Blackpool wouldn't deign to serve, is an absolute p***take. If you do go to the Hotel du Vin in Bristol, take my advice and get breakfast elsewhere. The roads around the hotel are jam-packed with cafes serving all manner of breakfasts, but if you want a posh fry up head to Cote around the corner. Much much better value. And they know how to smile too, unlike the staff in the HdV.

Hotel De Vin, Cheltenham. Amazing service, attention to detail, very helpful, nothing too much trouble. Highly recommend. Excellent food. The staff member coordinating everything for my daughter’s wedding was a delight to work with. The service given enhanced the special occasion. Thank you.

Xmas Eve family meal at Avon Gorge Bristol - beautiful setting , 3 generations around the table and what I can only call a disaster in terms of service - slow and erratic delivering wrong food to wrong people with allergies involved and then making the cardinal sin of cooking steaks badly 3 times( cold , undercooked with string still attached , slow and eventually delivering a sirloin instead) and bringing vegetables well after the accompanying meal was delivered . Apologies accepted but this is a continual issue only with this venue as have used the Bristol city centre for 20 years in a corporate capacity often . Less than ideal sadly .

Just spent £300 buying a gift voucher for a Christmas gift and have had the most APPALLING service. They refuse to post-date the voucher till Christmas, so a month is lost on the voucher and despite paying £4.99 for first class delivery so that I could gift warp it and send it with other items prior to my leaving the country the voucher had not arrived 10 days later. Nightmare getting hold of anybody to help, and they refuse to refund the postal charges. I'm not bothered about the £4.99 it's a matter of principle. I seriously wish I had spent my £300 on another hotel group. Lets hope the service in the hotels is not as shocking as this and that my daughter can redeem the voucher without a terrible experience

Went to Bistro du Vin in Glasgow, with my Husband and granddaughter. It is also known as 1 Devonshire Gardens. We were looking forward to going as we hadn't been before. We had a gift card for £250 from my Daughter from Christmas 2022. We booked lunch and the food and service was great! When we got to the part of paying, the waitress informed us there was a problem. This was after we had put on our coats and was ready to go! The gift card we gave her was showing £0 ie: no money on the gift card. We couldn't understand this! They said they would look into it but obviously didn't, as the supervisor informed me they were looking for me to pay our bill. We were mortified and felt very awkward, embarassed and humiliated! But I had no hesitation in paying the bill (but what if I hadn't any money) I dread to think what would have happened! She said she would ring the complaints dept when she had time but I said I would do that when I got home⁷. She gave me the number and we left. I called the number as soon as I got home, but it was an automated response asking for a meeting number, therefore I wasn't able to get any further with the call. I called Hotel du Vin explaining the situation and was informed one of the managers would call me back, which he did. I was informed my Daughter had not received the 1st gift card sent by them and another was sent in it's place, but, was not validated with a code for the £250. The manager said he would call me back once he looked further into it. I have had time to think all this over and I am very angry with how this was initially dealt with. My problem with this was, why was this not dealt with while we were there! It could have been resolved especially as the manager I spoke to was on sight! The Manager called me back and explained every detail of what had happened and apologised profusely. Our bill was nearly £190. He asked what I wanted to do with the money that was left on the card and I said give it to the waiting staff as we had no intention of ever going back. The money left on the card was over £60, but what I didn't realise there had already been a charge of £13.50 added to our bill for the waiting staff.
I now believe the manager at Hotel du Vin should have put the £250 (gift card) into my bank account and given us our lunch for free. When you are faced with a problem you have never come across before, especially when you are made to feel awkward, mortified, embarassed and humiliated, you just want to get away as quickly as possible,
Needless to say, I or my family will ever step foot in Hotel du Vin again!

Dewi, Desi and the rest of the team did everything in their power to make our wedding day perfect.

It’s a shame the hotel put profit over our experience and booked another wedding, and another function, at the same time as ours.

This overwhelmed the team who worked so hard against the clock. Despite this, details were missed that I’d discussed multiple times previously and the day was delayed from the start.

Overall our guests absolutely loved our wedding and the venue, but there were a lot of comments on how inconsistent the service was. Not just during our wedding but during the entire 4 night stay.

If using this venue just know the staff will do everything in their power to make your day special, but the hotel will prioritise their profits.

The food was diabolical, even the staff had a chuckle at the when they served it. The room was over priced and the parking cost were an additional kick in the side, one I’d didn’t need after consuming the breakfast.
If anyone is considering staying in Wimbledon, look elsewhere.

Excellent venue and dining experience!

We had 68 guests from Belgium, Denmark, France, Germany, India, Sweden and the UK attend a wonderful gala dinner at the Hotel Du Vin which was fabulous from start to finish.

The guests loved the venue, which was perfect for our Peaky Blinders themed event.

The pub du vin was an excellent setting for the pre and post drinks.

They were also impressed with the Courtyard and the opening roof.

The food was fabulous and all allergies and special requirements perfectly catered for.

Chris on the bar was excellent and coped well with all different nationalities there and their drinking songs.

Ian and his staff were very attentive to everyone's needs and were amazing in the way they worked around the different countries strange presentations which included an interpretation of Swan Lake, Freddie Mercury and musical chairs to name but a few.

All were in agreement it had been a fabulous night and everyone had nothing but praise for the staff, the food and the venue.

Thanks again, we will definitely be back!

Stayed for my sons 1st birthday. Not family friendly. Lots of stairs.
1. Front entrance is not accessible. Need to ask every time reception to open the back entrance.
2. Dirty bathroom. Wanted to pour a bath for my son, found previous guest’s pubic hair on the mat. Had to give it a proper wash.
Then my son managed to drop his dummy on the floor, omg. We had to leave it there, it’s an absolute disaster. Lots of hair, dirt. Gross, don’t know how to attach pictures here but I have proof

We booked 8 rooms at Hotel Du Vin,Newcastle, prior to a family wedding. Vanessa and Pav were excellent hosts and the whole staff team made our stay very enjoyable,nothing was too much bother. The rooms were spacious and breakfast was exceptional. The whole team made the family welcome and this added to our wonderful and memorable experience.

Have stayed at Hotel Du Vin Edinburgh several times and alway had great service to the extent its been our go to hotel. BUT what has happened! We booked into a £500 a night broom cupboard. The bar ran out of the house red wine. The very limited room service ran out of fancy names toasted sandwiches - but we were offered breakfast cereal or yogurt as an alternative. No excuses are available as the hotel knew it would be busy enough to increases room prices to outrageously high rates.