Host Merchant Services Anmeldelser 61

TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Ryan was amazing. He helped my Rotary club set up a new payment system that made a huge difference in our ticket sales for our largest fundraiser. We had previously struggled with Square and network i... Vis mer

Vurdert til 5 av 5 stjerner

Customer service is always friendly and goes above and beyond to support my business needs. I was offered a slightly lower rate with another company, left HOST, and was begging to come back within th... Vis mer

Vurdert til 3 av 5 stjerner

Been messaging with them for months, which took a lot of time. Then after finally getting approved and signing the agreement I had to follow up multiple times for them to finally set us up with the pr... Vis mer

Informasjon om virksomheten

  1. Betalingstjeneste
  2. Finanskonsulent

Skrevet av virksomheten

Have you ever worked with a company where after every interaction you just said, “Wow! They understand me. They treat me the way I treat my customers!"? Have you ever found a company that will do whatever it takes to help make your payment processing experience seamless and to make you happy? I know it sounds crazy - maybe a little unbelievable - but we are that company and want to earn your business. Host Merchant Services was born of the idea that payment processing should be transparent, respectful, and affordable. Taking ethical business practices as our number one priority, we focus on premium service and support. Our services are no-obligation, fair, and transparent. This is why 97% of our merchants choose to stay with us year after year. "We strive to be the last payment processor you'll ever want."

Free Credit Card Machine!

No Lease, no fees, just free!

No Lease, no fees, just free!
Our accounts come with a free credit card machine of mobile swiper. This is just one of the many ways we go above and beyond to make our merchants happy! We have no contracts or term agreements and still, 97% of our merchants stay year after year for one reason... They love us! You will too!

Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

61 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Host Merchant Services exceeded our…

Host Merchant Services exceeded our expectations. Ryan and his team made the entire process seamless and stress-free, even with the extra requirements that come with nonprofit organizations. Our new payment system worked flawlessly during our largest fundraiser, and we saw a noticeable improvement in ticket sales and efficiency. After struggling with unreliable setups in the past, this was a huge upgrade.

24. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Simply the BEST

Customer service is always friendly and goes above and beyond to support my business needs. I was offered a slightly lower rate with another company, left HOST, and was begging to come back within the month. In a world of technologies, nothing tops friendly human English speaking customer service. Thank you HOST!

12. januar 2026
Vurdert til 5 av 5 stjerner

Ryan was amazing!

Ryan was amazing. He helped my Rotary club set up a new payment system that made a huge difference in our ticket sales for our largest fundraiser. We had previously struggled with Square and network issues when selling drink tickets for Oktoberfest. Ryan and his team were able to jump through all of the hoops that you run into with nonprofits and set us up with a great product!

13. januar 2026
Vurdert til 5 av 5 stjerner

Customer service at its best!

Ryan from Host Merchant Services was referred to me.
It was a pleasure to deal with Ryan. He was very helpful and informative with setting up credit card processing for our business.

13. januar 2026
Vurdert til 3 av 5 stjerner

Been messaging with them for months

Been messaging with them for months, which took a lot of time. Then after finally getting approved and signing the agreement I had to follow up multiple times for them to finally set us up with the processor. I had to email like 3 times. Only tp be told "Oh sorry, they weren't able to approve you" or smth like that. What a lack of professionalism and respect . Take your business elsewhere.

6. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible service

Terrible service. Keep holding ur money for 6 months for no reason and also not let you cancel and refund money for ur clients . More importantly u can’t login to see all transactions from ur account

30. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Host Merchant Services

I'm sorry you were not satisfied with the service. Customer satisfaction is very important to us, however in the payments industry the bank that provides service has risk and underwriting requirements to release funds. Fund holds are rare and unfortunate and we do everything we can to make sure our clients don't experience them. It has been a while since you left this review, but please reach out to our support team and we would be glad to assist you.

Vurdert til 5 av 5 stjerner

Customer service was excellent

Customer service was excellent! I worked particularly with Caleb P., whom truly listened, educated and provided the right level of detail to get me through the issue at hand. His follow up and attention to detail made all the difference towards resolution. Being in good hands is something that is hard to come by now a days. HMS has truly given me the customer service experience of a higher level of service. Great job!

28. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

10 years as a client

I've used HMS for my credit card and e-check processing for more than 10 years. I've so rarely needed to contact them about my account, because everything always just works. I sincerely appreciate not getting bombarded with meaningless email marketing and correspondence pushing for upgrades. They've made my life easy by being consistently "up". This is one of my few vendors I can rely on to automatically work for my business 24/7.
Today was one of the very few times I've ever needed to communicate with the company, and associate Caleb was able to get me what I needed in a phone call lasting less than 10 minutes - what a time saver!

28. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

First it is very hard to understand…Communication and understanding issues

First it is very hard to understand your techs. I have never once spoken to someone who is easy to understand. Not once have I had an American to talk to. This last time my issue was nt resolved. I was given a case number . I waited to be reached and havenot had the opportunity to get back. When you are very busy this is a real problem when you get someone who has no idea what you are talking about and they you need to wait to get it resolved.

3. juni 2024
Vurdert til 5 av 5 stjerner

Simple to use, easy to process

I find the site very easy to access, easy to see information that has been processed, I like the monthly billing in the mail helps to make sure I don't forget the credit to the account. All very simple! I also like no PCI nightmares.

12. juni 2024
Vurdert til 5 av 5 stjerner

Great customer service

Great customer service. Huge improvement over the merchant service we used before. Easy to use website to run charges. Lower cost than before

11. juni 2024

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