Ordered Sept 5th, promised delivery Sept 12–16 for my best friend's birthday — still not shipped, weeks of false "tomorrow" promises.
I placed my order on September 5th. At checkout/confirmation I was promised delivery between September 12–16 — I specifically needed it in time for my closest friend's birthday. That window came and went with nothing.
Since then, every time I've reached out, I'm told the item will ship "tomorrow." Day after day, that never happens — no shipment, no real update, just the same promise on repeat.
To make it worse, they later claimed the item had already shipped. When I checked directly with the shipping carrier, they confirmed the store never actually handed off a package to them — so that shipping claim was false.
keep in mind that i have ordered the most expensive item they have which is the neon sign, so i should expect nothing but faster shipping and better updates regarding that
It's now been almost a whole month since my order, I missed the birthday it was meant for, and I've gotten nothing but excuses and a false tracking claim. I'd think very carefully before ordering here, especially if timing matters.
if there's anything less that 1 star, i would've gave it them





