Exceptional experience dealing with Laura and the customer support team-dealing with a warranty item. Horus stands behind their products, and go over the top making sure you are satisfied. Great pe... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Absolutely! A FKM Rubber is a fantastic choice. It's durable, lightweight, and incredibly comfortable against the skin. Plus, it's perfect for both everyday wear and sporty adventures, as it can handl... Vis mer
The product speaks for itself and is always exactly what you want and need. Horus separates themselves from everyone else with customer service! They go above and beyond every single time. Their warra... Vis mer
Selskapet har svart
I've been using Horus Straps for many years, as it was my first type of rubber strap option used on my first ever Panerai. Ever since then, I've really enjoyed trying out many other options for my oth... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Since 2014, Horus Straps has set the standard in luxury watch straps. A fresh expression for every wear, our collections bring new life to Audemars Piguet, Breitling, Panerai, Omega, Oris, Swatch, Tissot, Patek Philippe, TAG Heuer, Rolex, and more. Discover your perfect match.
Kontaktopplysninger
169 E. Flagler Street, Suite 722, 33131, Miami, USA
- customerservice@horusstraps.com
- horusstraps.com
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I have bought 2 watchbands so far and…
I have bought 2 watchbands so far and they are amazing feels soo soft on the skin and they built to hold timepieces safe. Customer service is also very helpful and knowledgeable.
I don't know whats better - Horus Straps or Their Service
"Beautifully made straps and even better customer service! I made a mistake with my delivery address, but Horus support fixed it in a matter of hours—even though the package was already out for delivery. They saved the day and got me my bands, exactly when promised. 5/5 stars."
Amazing straps great material
Amazing straps great material, also the warranty easy process when i needed it after like 7 years amazing staff professional specially flavia
Exceptional experience dealing with…
Exceptional experience dealing with Laura and the customer support team-dealing with a warranty item. Horus stands behind their products, and go over the top making sure you are satisfied. Great people, great product! Thank you,
Turn around of situation
What initially started as a frustrating experience was turned around quickly and professionally.
I had an issue related to duties and taxes, but the Horus team responded promptly, acknowledged the situation, and resolved it in under 24 hours.
Issues can happen with any company; what matters is how they are handled. In this case, the speed and professionalism exceeded expectations.

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I’ve ordered several straps from…
I’ve ordered several straps from different places and compared. HORUS the best! Look great and quality feel.
I highly recommend.

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The product speaks for itself and is…
The product speaks for itself and is always exactly what you want and need. Horus separates themselves from everyone else with customer service! They go above and beyond every single time. Their warranty is quick and painless. Haven’t dealt with a company that does a better job.

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Amazing service and attention.
The strap I chose wasn’t available, someone reached out helped me choose something else and sent an extra for the trouble. Amazing service.

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I'm dealing with Horus more than 5…
I'm dealing with Horus more than 5 years their products are amazing, and after sale service super active they are so committed.

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Overall happy !!
Good communication, fast shipping and excellent quality

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excelente servicio tuve un pequeño…
excelente servicio tuve un pequeño problema con mi compra pero el servicio al cliente es de los mejores te atienden rapido y ayudan y buscan siempre solucionarte para que el cliente quede satisfecho y el producto muy bueno 10/10

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Fastest shipping I’ve ever had and it…
Fastest shipping I’ve ever had and it was free! Plus I really appreciated Laura’s personal attention

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I've purchased my 5th Horus strap for…
I've purchased my 5th Horus strap for my collection, and once again, I am more than happy with the purchase. Horus straps are the best for the money, hands down.

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Great product and even better customer…
Great product and even better customer service 👌

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In loveeee
loved the straps and customer service was amazing!!!

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Loved these straps
Loved these straps! And customer service was top notch

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Great products and great customer service
Due to a confusing naming scheme from my IWC watch, there was an error in the Horus website logic and the wrong size was sent. Given the situation, a very honest mistake in my opinion. Horus doesn't (yet) make the exact size and color combination that I wanted, so I just assumed a straight return and refund. Horus apologized, thanked me for bringing the issue to their attention, fixed the issue right away on the website, and of course sent me a return label. Since they could not exchange my exact product for the correct size, they offered me additional products for any other watches I owned, and/or different colors in the size I needed. They offered me multiple straps for the one that was sent in error. This is not typical of most companies and is an example of great customer service. In addition, the (FKM) straps themselves are excellent, very well made and great looking. Time will tell on wear, but I am very happy with them so far.

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Five Stars across the board
I have purchased several straps from Horus straps. They fit and look beautifully on my Rolex’s and Breitling. They provide exceptional customer service and a quality product.

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Amazing after-sales
I absolutely love my new strap! Great color and high quality. Most important, though, is the after-sales service Laura gave me. I accidentally ordered the wrong strap for my watch, and I never would have thought to get such super fast and professional service, even all the way to Switzerland. Thank you so much again Laura.

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First strap was damaged, however.
First strap was damaged, their customer service was great they sent me a replacement right away at no charge. The strap itself is great quality , keep it up.

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Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







