The representative listened and addressed my concerns in a timely manner. They helped me resolve my issues and now my kids' subscription is back on track and on the way

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I reached out through text message because I hadn’t been receiving the practice packets. The customer service representative worked right away to correct the issue and make sure I got all practice pac... Vis mer
I reached out via text to ask for help logging into my Dashboard account. The Customer Care team not only helped me log in, but also answered every question I had about the options available to manage... Vis mer
It made it great that you responded in good time and gave me lots of information to help me get the best from my program.
Informasjon om virksomheten
Om Hooked on Phonics
Skrevet av virksomheten
At Hooked on Phonics, we believe that every child loves to learn, so we focus on nurturing that thirst for knowledge with products that are fun, effective, and easy to use. We also support families and teachers as they help children improve reading skills. We celebrate every success so learning becomes a positive cycle that kids will love to repeat again and again. We meet all children at their level, engage their imaginations, and help them climb to the next level step by step. Every achievement ends in a celebration of success, an elevation of confidence, and an increase in self-esteem. Because as children master reading skills, they also lay the foundation for a lifetime of learning.
Our promise to parents
Skrevet av virksomheten
- Helping kids become confident readers
- For over 35 years, Hooked on Phonics has helped millions of children learn to read. Our proven phonics-based approach uses fun, step-by-step lessons designed to build strong reading skills and confidence at every stage.
Why Choose Hooked on Phonics?
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Proven Phonics System Our step-by-step phonics approach teaches kids how letters and sounds work together so they can decode words and become confident readers. |
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Builds Skills Step-by-Step Children start with simple sounds and gradually progress to reading full sentences and stories at their own pace. |
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Fun, Interactive Learning Digital lessons paired with hands-on materials create a multisensory experience that helps kids practice and retain reading skills. |
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Trusted by Millions of Families For decades, families have used our program to help children build strong reading foundations. |
Kontaktopplysninger

The Smarter Way to Learn to Read
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Mindful and Attentive Representative
The representative listened and addressed my concerns in a timely manner. They helped me resolve my issues and now my kids' subscription is back on track and on the way
Hooked on phonics customer service is…
Hooked on phonics customer service is very quick and helpful in responding and resolving and issues or questions.
It made it great that you responded in…
It made it great that you responded in good time and gave me lots of information to help me get the best from my program.
Great customer service
The response to my email was quick fast and very helpful. No issues
Texting customer service
Excellent response time. Super friendly. They answered my millions of questions and even went above and beyond to explain pricing and how I can change “levels” on the app.
Quick responses
They were very responsive and respectful.
My daughter has been using hooked on…
My daughter has been using hooked on phonics for less than a year and can already spell words. I use it because it worked for me as a child and has stood the test of time!
Great customer service and product!
The Hooked on Phonics team is always easy to reach and available to help in any way! The app has helped my child learn to read with ease and no tears! I can't praise it enough. Thank you Hooked on Phonics customer care team for prompt and excellent service.
Hooked on Phonics is the best
Hooked on Phonics is the best. It has taught my 4 year old grandson to read at a 1st grade level!
I’m hooked
I believe this is the best way for my grandchildren to learn to read. I decided to purchase the yearly plan after a great discussion with the people from Hooked On Phonics. I’m very pleased!
Their book is really good
Their book is really good. Helped my 5 year old read simple words.
Excellent service
Great customer service
The customer service agent went above and beyond to assist me with my issue. They were kind, polite, and friendly.
Renewal of subscription
I reached out to customer service to confirm what all came with my subscription and the representative satisfied our conversation through a text message. I didn't even know that was an option. I appreciate the prompt, excellent expertise!
I reached out through text message…
I reached out through text message because I hadn’t been receiving the practice packets. The customer service representative worked right away to correct the issue and make sure I got all practice packets I was missing free of charge. I appreciate the care and communication during our exchange and will continue to use this program for all of my children. It has helped my 6 year old grasp phonics quickly as we supplement our homeschool curriculum with the practice packets and books. I will be starting my 4 year old on the packets as well. A great program with great customer service!!
Very prompt and concise responses
Very prompt and concise responses. Very efficient and professional.
Texting the team for help was a breeze!
I reached out via text to ask for help logging into my Dashboard account. The Customer Care team not only helped me log in, but also answered every question I had about the options available to manage my subscription. Easy, fast and friendly!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
