The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
As a previous garden centre manager I always brought very expensive garden furniture, but now I am no longer in that industry i decided to try different furniture and I have to say for the price, qua... Vis mer
Selskapet har svart
Great website, easy to navigate and very happy with the cantilever parasol. Delivery was excellent, the courier used was very good and kept us informed via email and text, plus a phone call on the day... Vis mer
Selskapet har svart
One of three parcels was missing, not the fault of Home Garden Direct but they were very helpful in ensuring the third parcel was tracked down. Their communication was excellent. The product we pu... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.
Kontaktopplysninger
Unit 8 & 9. Whitehill Industrial Estate, SN4 7DB, Swindon, Storbritannia
- +44 01793 290015
- hello@homegardendirect.co.uk
- homegardendirect.co.uk
4,6
Enestående
285 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Home Garden Direct
Hi Elaine,
Thank you for your feedback, much appreciated.
Kind regards
Bed settee…
The two men delivering my bed settee were friendly and helpful
The item purchased is everything it said in the description and what I expected
Lovely bed settee looks fabulous in the spare room and is comfortable for a stay over
12. februar 2026
Svar fra Home Garden Direct
Hi,
Thank you for your feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Svar fra Home Garden Direct
Hi June,
Thank you for your feedback, much appreciated.
Kind regards
Svar fra Home Garden Direct
Hi Paul,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Great product great price
Standard of dining table and chairs is very good quality for the price paid. Also very quick delivery.
3. februar 2026
Svar fra Home Garden Direct
Hi,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Svar fra Home Garden Direct
Hi,
Thank you for your feedback, much appreciated.
Kind regards
Svar fra Home Garden Direct
Hi Mrs Yates,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
I absolutely love my chairs
I absolutely love my chairs. Sturdy, well made and make my room look beautiful- I get so many compliments on them!
3. desember 2025
Svar fra Home Garden Direct
Hi Yasmin,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Great service and item
Great service. I had a question and contacted customer serice. They were helpful and resolved my question quickly. The item i bouvht was lovely and great value for money.
20. januar 2026
Svar fra Home Garden Direct
Hi Tina,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Svar fra Home Garden Direct
Hi,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Was very helpful
15. januar 2026
Svar fra Home Garden Direct
Hi Paul,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Really easy to order
Really easy to order . Very friendly helpful staff when I rang for an order update. The sofa bed was very good quality and a very reasonable price. I would definitely order form Home Garden Direct again.
5. januar 2026
Svar fra Home Garden Direct
Hi Christine,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Furniture came quick easy assembly and…
Furniture came quick easy assembly and it’s very nice
12. januar 2026
Svar fra Home Garden Direct
Hi Suzanne,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Fault with one chair dealt with…
Fault with one chair dealt with extremely quickly and replacement sent
9. januar 2026
Svar fra Home Garden Direct
Hi Gina,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Excellent customer service ⭐⭐⭐⭐⭐
I ordered 2 x large wall mirrors and one arrived broken. I sent photos of the broken mirror & very quickly received a response & a replacement was sent promptly. EXCELLENT customer service & communication. I will definitely use these guys again ⭐⭐⭐⭐⭐
7. januar 2026
Svar fra Home Garden Direct
Hi Amanda,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
My original product had some damage…
My original product had some damage however the online chat agent rectified this by sending a replacement drawer front to me, new one arrived, not perfect but better than before
2. januar 2026
Svar fra Home Garden Direct
Hi Tracey,
Thank you for your feedback and apologies that you were not happy with the replacement.
I had sent you a message earlier today to make sure that everything was alright with the replacement. I am happy to resend another drawer front, please reply to my e-mail and let me know and I will arrange this for you.
Kind regards,
Excellent customer service
Good quality and good value chairs.
Prompt delivery with a specific time slot.
Slight fault on one of the chair legs. Contacted customer service which was excellent and replacement leg sent promptly.
I would recommend and use again.
8. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Home Garden Direct
Hi,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
I ordered single sized sofa bed
I ordered single sized sofa bed. It arrived on time. It was easy to assemble, ie only need to attach the extra legs. It looks good as a chair and as a bed. The mattress may be too firm for some.
16. desember 2025
Svar fra Home Garden Direct
Hi Virginia,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
The units don’t align and the hinges…
The units don’t align and the hinges are pre drilled so there’s nothing you can do to adjust this. The item had chips so the quality isn’t good for the price you pay. The gold door hob I had one that was faulty as the inside screw was either too big or too small so the screw wouldn’t fit into the job. Overall I wouldn’t recommend this product. I didn’t want the hassle or returning it when it took forever to build.
18. desember 2025
Svar fra Home Garden Direct
Hi,
Apologies for the issues that you have had with your unit. We are more than happy to look to resolve this for you, now we are aware that there is an issue,
I have tried to call you first thing this morning and have left you a voicemail. I have also sent you an e-mail as well with some potential resolutions for you, so we can look to get this resolved to your satisfaction.
Kind regards
Svar fra Home Garden Direct
Hi Eleonora,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.