Though they "sell exclusively to UK customers", their warehouse is actually based in Hong Kong. On top of this, once you place and pay for an order, it will sit on their system for 7 to 10 days b... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Disgusting, parcel not received,Evri said it was delivered, but I was away on holiday, it was obviously dumped outside my door. evri showed a photo of the parcel against my letterbox,as if it had bee... Vis mer
Utterly shambolic the worst products and even worse customer service! Terrible company! Avoid!! It’s better to throw your money into a fire
I ordered 2 sets of dark grey candles and they took the money from bank account that was on the 13th of December and I’ve never received an email or any correspondence from this scamming company, They... Vis mer
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Absolutely dreadful quality and…
Absolutely dreadful quality and delivery times. Don’t do it to yourself!
Terrible
Terrible. Do not use this company. Slow delivery, now apparently the parcel is stuck with Evri.
I don't even want to give 1 star
I don't even want to give 1 star
This company is worth minus 1000 stars
They are absolute shite , do not use
No communication. , took my
Money Ask fir refund, no replies
I've emailed no response
Nothing
Do not use scammers
Total Failure
I read the earlier reviews and there is nothing more I can say other than to agree, wholeheartedly, with what has been said. The candles work but the remote is a joke. When I pulled out the battery slide bits of plastic came out with it. Suffice to say the remote does not function. Judging by the service I have already not received I do not hold much hope of a replacement.
Tracking of parcel is horrendous
Tracking of parcel is horrendous. 3 Weeks delivery for candle order. Slightly too late to send on as Xmas presents. Email correspondence is very sketchy.
When arrived one out of six candles was broke....luckily husband fixed it. They were well packaged but in brown boxes saying made in china. So not a good look as a present.
I won't order from here again.
RUBBISH COMPANY
I have awaited my urgent order of a plungerfor 3 weeks
This company is rubbish
DO NOT USE
Would give 0
They buy their products from China and mark up the price exponentially. There is no customer service to contact so if you think you will be getting through to them, you wont...
Do NOT buy from this company. A lot of the "5 star reviews" on their website are fake. I'd say all of them actually
Never buy from this Company.I had to…
Never buy from this Company.I had to get in touch with Pay pal because I never received my order. It finally arrived and it was a bit of cheap rubbish from China.
Shocking company
After a 2 week wait, my 3 candles arrived and were good. I ordered another set as a gift, but after another 2 week wait, I received the wrong candles. I’ve emailed 3 times, but no response. One of my first set of candles has stopped working now. Zero customer service, they just take your money.
Disgraceful company. Should be forced out of business
Pretty much same as every other review, which I wish I'd known earlier. They are a diabolical company who don't respond to emails, their tracking goes backwards and forwards. The item I ordered arrived eventually today - unfortunately it arrived in a do it yourself form, with no instructions. The pieces are shocking quality plastic, the bottles have Chinese labels. I waited so long, and I'm so upset. It never said anywhere that it was coming from China, and they don't respond to ChatBox - it's unavailable. I'm totally disgusted by the whole process, and they should be sued.
Non recieved order email sent several…
Non recieved order email sent several times also customer service but to no avail cabt speak to anyone and no response on email please do not use thus company it is a con and you will just lose your money and time trying to sort it out terrible Liz Hughes December 2025
Dreadful company to contact cannot…
Dreadful company to contact cannot trace my order contacted customer service but no response looks like I have lost £33 beware
Ordered weeks now no tracking no refund…
Ordered weeks now no tracking no refund just a rip of
Totally useless company
Firstly I should point out the deceptive name - HomeFaves.uk are chinese and goods are shipped from China.
Secondly their promises of processing time (1-2 days) and shipping time (7-10 days) are absolute rubbish.
Thirdly their website shows only 5 star reviews yet Trustpilot reviewers give 94% ONE star.
My shipment has now taken four weeks and though the tracking shows it has finally reached UK three days ago I have not had an update....
I have asked for a refund and will refuse delivery and will post an update on that !!!!!!
Avoid like the plague
Why o Why did I not check the reviews, coming up to 4 weeks and still not got item I asked for, and when i do finally get it, looking at reviews I'm sure it going to be broken.
Not received item after 3 weeks
Not received item after 3 weeks ! They advertise on social media with the comments turned off or you wouldn't buy from here . Still away from these .cheaper on temp
I am still waiting for my order from…
I am still waiting for my order from November 20th, really not confident that I will get it.
DO NOT BUY FROM THIS COMPANY
I wish - like everyone else on here - that I head read the reviews before I purchased a mop from this awful company. The squeezing mechanism didn’t work after the first wash of the mop head, rendering the whole design useless, the casing is really flimsy and will crack soon, I’m sure , and the join in the handle is weak, bends as you press down on the mop, and will also break soon, I have no doubt. Like everyone else, I’ve emailed, sent videos and emailed again, and still heard nothing positive back. It’s like pulling teeth to get any sort of response from support. DO NOT BUY ANYTHING FROM THIS COMPANY. They are a joke and a complete set of cowboys .
Expensive and Cheaply Made
Expensive, cheaply made, said it was cut from a really fire extinguisher, it definitely isn't, cheap metal. Bloody awful and not worth the £32 I paid or the wait on shipping. Extremely disappointed with it. Was a gift but it's too flimsy and rubbish to give as a gift, came with dents in too, little bit of bubble wrap and a black bag, awfully packaged. Definitely won't be buying from them again!
Avoid at all costs.
I have now located my refund.....
Don't give in for a partial one, keep emailing, hopefully they will give in .Avoid at all costs.
They wouldn't accept responsibility for an item that was damaged when delivered. I was asked for photos and videos.
I was then told that the damage had been caused by usage... It wasn't able to be used!!
I was offered a partial refund... After lots of emails again where I demanded a full refund which was supposedly granted.
I can't locate it and am emailing again to find out where it is.
Can only contact via email, which takes a long time.
Do not give them your business....
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








