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Saxo Group - Saxo CEE Anmeldelser 

370
TrustScore 5 av 5

4,8

Beliggenhet

Bytt filial

Na Poříčí 3a, 110 00 Praha 1, CZ


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Martin ( nepamätám si priezvisko) mi pomohohol dnes porozumieť lepšie ako funguje zapožičiavanie cenných papierov a hneď som si túto funkciu aj aktivovala. Tiež mi vysvetlil čo znamenajú záporne úroky... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

Ze względu na proces weryfikacji danych personalnych nie miałem możliwości otwierania nowych pozycji przez miesiąc. Pomimo wielokrotnych kontaktów z pracownikami nie byłem w stanie uzyskać informacji,... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Za duża prowizja 20USD za zakup obligacji amerykańskich, za wysoka minimalna wartość zakupu (10 tys USD). Minimum powinno być 1000 USD, a prowizja maksymalna 2-3 USD. Brak możliwości zakupu rożnego... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Co za tym przemawia, wg mnie jest to tradycja, idac dalej nabyte przez te lata doswiadczenie, ktore procentuje uczciwoscia w relacjach z ponad milionowa rzesza klientow z calego swiata. Ja rowniez dol... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Investeringstjeneste
  2. Investeringsbank

Skrevet av virksomheten

Saxo Bank CEE serves clients across Central, Eastern and Southern Europe, including Poland, the Czech Republic, Greece, Slovakia, Romania and other countries throughout the region. Based in Prague, Czech Republic, Saxo Bank CEE acts as a regional service hub, providing local support and expertise while clients maintain their contractual relationship with Saxo Bank A/S in Denmark.

What do we offer?

Skrevet av virksomheten

Award-winning trading platforms
To connect traders and investors to global markets, Saxo provides a suite of powerful online trading platforms: SaxoTrader, our award-winning platform for web, mobile and desktop, with access to our full range of trading products and advanced tools. SaxoInvestor, our all-in-one investment app, offering easy access to stocks, ETFs, bonds and more To try the platforms and practice trading, you can sign up for a free 20-day demo account.
Find every product you want to trade
Saxo offers an unparalleled product range of 71,000+ financial instruments, including stocks from over 25 countries, ETFs, online bonds and mutual funds, along with leveraged products such as CFDs, futures, FX, and options on stocks, indices and futures. With Saxo, you always get ultra-competitive spreads and commissions across all asset classes.
Get inspired to trade and invest
Trading is all about making informed, rational decisions. To keep our clients up to date, we provide a wide range of free inspirational content, including daily market commentary from our in-house experts, news, popular stocks, webinars and podcasts. Whatever your level of trading and investing experience, Saxo supports you with the knowledge you need.
Our Story
Since 1992, we have been on a mission to make the global financial markets more accessible to more people. Today, Saxo is a fully regulated and licensed bank under the supervision of the Danish FSA, holding broker and banking licenses in multiple jurisdictions. We are designated as a Systemically Important Financial Institution (SIFI) by the Danish FSA, and have an investment-grade rating from S&P. With offices around the globe, Saxo has local support teams on call 24/5 for technical and account support. We also provide helpful resources online in our self-service portal. If you’re interested in joining our 1.5 million+ clients worldwide, visit our website to open a Saxo account today.

Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

370 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,8

Alle anmeldelser

(370)

1 295 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Fantastyczna pomoc ze strony Pani Anny z Saxo, fantastyczne zaangażowanie zespołu Saxobanku w mojej sprawie

Fantastyczna obsługa przez Panią Annę z Saxo Bank i przez wspierający Panią Annę zespół techniczny/deweloperski, w sytuacji gdy pojawił się krytyczny dla mnie problem techniczny (który finalnie okazał się jedynie moim błędem w użytkowaniu gorąco polecanej przeze mnie platformy handlowej Saxo). Pani Anna wykazała się wielkim zaangażowaniem i skupieniem na mojej sprawie. Bardzo, bardzo dziękuję !!!!

21. august 2025
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Szanowny Panie Robercie,

Serdecznie dziękujemy za miłe słowa! Bardzo nam miło, że Pańskie doświadczenie z naszym agentem było pozytywne. Cieszymy się, że jego wiedza, zaangażowanie i skupienie przyczyniły się do rozwiązania Pańskiego problemu. Nasz zespół zawsze dokłada wszelkich starań, aby zapewnić najwyższą jakość obsługi, a takie opinie jak Pańska naprawdę nas motywują. Jeśli ma Pan pytania lub potrzebuje dodatkowej pomocy, proszę śmiało się z nami kontaktować.

Pozdrawiamy,
Client Service, Saxo Bank

Vurdert til 5 av 5 stjerner

Konsultantka była bardzo kompetentna i…

Konsultantka była bardzo kompetentna i pomocna

11. august 2025
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Szanowny Panie Grzegorzu,

Dziękujemy za podzielenie się swoją opinią. Cieszymy się, że jest Pan zadowolony z naszych usług i mamy nadzieję, że będziemy mogli nadal spełniać Pana oczekiwania w przyszłości.

Pozdrawiam serdecznie,
Patrycja, Saxo Bank

Vurdert til 5 av 5 stjerner

My complicated problem was solved…

My complicated problem was solved quickly and with interest. Excellent work .

25. juli 2025
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Svar fra Saxo Group - Saxo CEE

Dear Client,

Thank you for your kind words. We’re glad to hear that your problem was resolved swiftly and to your satisfaction. Your feedback is greatly appreciated and motivates us to continue providing excellent service.

Best regards,

Saxo Bank

Vurdert til 5 av 5 stjerner

Great communication

Great experience. I was very satisfied with communication with the owner. I would recommend others. We will be happy to come back.

21. juli 2025
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Svar fra Saxo Group - Saxo CEE

Dear Stanislav,
Thank you for sharing your feedback about the positive experience you've had with our colleague.
If you ever need further assistance, please feel free to contact us.
Wishing you a pleasant day.
Best regards,
Alejandro, Saxo Bank

Vurdert til 5 av 5 stjerner

Szybkie rozwiązanie problemu

Szybkie rozwiązanie problemu, dobra komunikacja

17. juli 2025
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Drogi Kliencie,
Dziękujemy za podzielenie się opinią na temat naszych usług.
Cieszymy się, że miał Pan pozytywne doświadczenia podczas kontaktu z naszą obsługą klienta.
W razie dodatkowych pytań, pozostajemy do dyspozycji.
Pozdrawiam,
Patrycja, Saxo Bank

Vurdert til 5 av 5 stjerner

Yes.Satisfied

Yes.Satisfied

15. juli 2025
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Dear Mirek,
Thank you so much for your review! We are so happy to hear that you have been satisfied with our service. You are always welcome to contact us again if you need any assistance.

Best regards
Henrik, Saxo Bank

Vurdert til 3 av 5 stjerner

Do not go to easy resolution

My question was resolved but only after 6 mails where finally someone really tried to understand my problem without giving a standard reply.

9. juli 2025
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Svar fra Saxo Group - Saxo CEE

Dear Richard,

Thank you for bringing this to our attention. We sincerely apologise for the frustration you experienced during the resolution process. It's important to us that each client's concerns are addressed thoroughly and with care, and we're sorry that this was not the case initially.

We are committed to improving our support services and ensuring that our team takes the time to understand each issue fully before responding. Your feedback is invaluable in helping us achieve this goal, and we appreciate your patience and persistence in reaching a satisfactory resolution.

Please do not hesitate to contact us again if you have any further questions or need assistance. We are here to help and ensure your experience with us is positive moving forward.

Kind regards
Louise, Client Service
Saxo bank

Vurdert til 5 av 5 stjerner

Great and immediate support

2. juli 2025
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Svar fra Saxo Group - Saxo CEE

Dear Erik,

Thank you for your kind words! We are very happy to hear that our client services team has been able to assist you promptly and effectively. In case you are in need of assistance again, please do not hesitate to reach out.

If you know anyone interested in signing up for an account, feel free to share the link below. They will be able to receive free commission credits to get them started: http://spr.ly/620414mFdB

Kind regards,
Karl | Client Services Saxo

Vurdert til 1 av 5 stjerner

Frequent and unbelievable fuss about…

Frequent and unbelievable fuss about proof of income.
I have been with Saxo for twelve years and it seems to me that I do not want to have you on my account, you are doing everything to make me find another broker.

I do not know what to keep sending, if I did not have money to trade, I probably would not trade. MY MONEY IS HONESTLY SEEN, I AM NOT A FRAUD AND I DO NOT LAUNDER MONEY!!!!!!!!!!!_!_!!!!!

I FEEL LIKE THE FRAUD YOU SEE ME AS

22. juni 2025
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Svar fra Saxo Group - Saxo CEE

Dear Radek,

Thank you for expressing your concerns. We sincerely appreciate your loyalty and trust over the past twelve years with Saxo Bank.

We understand that these requests may feel inconvenient, and we want to assure you that they are not directed at you personally. These procedures are standard practice across the financial industry and are not based on any assumptions about your integrity or intentions. The Know Your Customer (KYC) and Anti-Money Laundering (AML) processes are essential regulatory requirements that help us maintain a secure and trustworthy financial environment for all our clients.

Requesting documentation, such as the source of funds, is a necessary part of this process. It allows us to continue offering secure and transparent services to all our clients, including yourself.

We truly appreciate your cooperation and understanding. Please feel free to reach out to our client service team if you need clarification on which documents need to be submitted for renewing the account.

Best regards,
Catherine, Client Service - Saxo

Vurdert til 5 av 5 stjerner

Great experience.

Great experience.
Nice person for customer support 🙂

17. juni 2025
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Dear Sir/Madam,

Thank you very much for your kind words and for taking the time to share your experience with us.

We’re delighted to hear that you had a great experience and that our customer support representative was able to assist you in a pleasant and helpful manner. Your feedback is greatly appreciated and motivates us to continue delivering excellent service.

Should you need any further assistance, please don’t hesitate to reach out.

Kind regards,

Saxo Bank

Vurdert til 5 av 5 stjerner

Satysfakcja z pomocy 100%

Satysfakcja z pomocy 100%

10. juni 2025
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Szanowny Panie Arku,
Dziękujemy za poświęcenie czasu na pozostawienie recenzji.

Cieszymy się, że miał Pan pozytywne doświadczenia z naszymi usługami i bardzo doceniamy Pana opinię. Jeśli kiedykolwiek będzie Pan potrzebował dodatkowej pomocy, prosimy o kontakt.

Z wyrazami szacunku,
Patrycja, Saxo Bank

Vurdert til 5 av 5 stjerner

Pracownicy

Pracownicy, zarówno Pani Justyna jak i Pan Damian są bardzo zaangażowani i nastawieni na pomoc klientowi.

12. mars 2025
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Szanowny Panie Adrianie,

Bardzo nam miło czytać, że docenia Pan naszych wspaniałych kolegów. Pana opinia jest dla nas niezwykle cenna i motywuje nas do dalszej pracy na najwyższym poziomie.

Serdecznie dziękujemy za miłe słowa.

Z wyrazami szacunku,
Eliza, Saxo Bank

Vurdert til 5 av 5 stjerner

Pomagała mi Pani Ania

Pomagała mi Pani Ania. Rozumiała na czym polega problem, wykazywała się inicjatywą i doprowadziła do pomyślnego załatwienia sprawy. NIby to wszystko banalne, ale nie zawsze tak działa

10. mars 2025
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Szanowny Panie Marku,

Serdecznie dziękujemy za poświęcenie czasu na podzielenie się z nami pozytywną opinią. Cieszymy się, że nasza obsługa klienta spełniła Pańskie oczekiwania i była pomocna w rozwiązaniu problemu.

Jeśli w przyszłości będziemy mogli w czymś pomóc lub odpowiedzieć na jakiekolwiek pytania, zapraszamy do kontaktu.

Z serdecznymi pozdrowieniami,

Saxo Bank

Vurdert til 5 av 5 stjerner

All great

All great
Special thanks to Yashi!

7. mars 2025
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Dear Viktor,

Thank you so much for your positive feedback!

We're really happy to hear that you had a great experience with our colleague Yashi. Your kind words are appreciated and motivate us to keep delivering excellent service.

If you have any more questions or need assistance, just let us know.

Best regards,
Emma, Saxo Bank

Vurdert til 5 av 5 stjerner

Everything was OK

Everything was OK. Highest note

21. februar 2025
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Dear Adam,
thank you for your kind words.
We are thrilled to see that our efforts are appreciated.
If you happen to have any further questions, do not hesitate to contact us.
Kind regards,
Emma, Saxo Bank

Vurdert til 5 av 5 stjerner

She was very helpful

She was very helpful, got some additional data and call back and conclude my issue very professionally

20. februar 2025
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Dear Ali,

Thank you so much for your lovely feedback! We are thrilled to hear that our team member was able to assist you so effectively and professionally. It's wonderful to know that the extra effort with the additional data and follow-up call made a positive difference for you.

We truly appreciate your kind words and are always here to help with anything you need.

Best regards,
Emma, Saxo Bank

Vurdert til 5 av 5 stjerner

very informative new customer approach

very informative new customer approach. friendly and helpful.

18. februar 2025
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Dear Vince,

Thank you for this 5-star review.
We're always happy to help.

If you have any questions, always feel free to contact us.

Kind Regards
Klara, Saxo Bank

Vurdert til 5 av 5 stjerner

Szybka pomoc

Szybka, profesjonalna pomoc

12. februar 2025
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Szanowny Panie Aleksandrze,

Serdecznie dziękujemy za Pańskie miłe słowa. Cieszymy się, że nasza praca spotkała się z Pańskim uznaniem. Pańska opinia jest dla nas niezwykle cenna i motywuje nas do dalszego doskonalenia naszych usług. Jeśli w przyszłości będzie Pan miał jakiekolwiek pytania lub sugestie, prosimy o kontakt. Zawsze jesteśmy do Pańskiej dyspozycji.

Z wyrazami szacunku,
Eliza, Saxo Bank

Vurdert til 5 av 5 stjerner

Excellent and very helpful

Excellent and very helpful

12. februar 2025
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Dear Kevin,

We truly appreciate you taking the time to share your wonderful feedback! It's incredibly rewarding to know that the dedication we pour into our work is making a positive impact. Your kind words have certainly brightened our day and put a smile on our faces. Thank you for that!

Have a great evening!

Warm regards,
Emma, Saxo Bank

Vurdert til 5 av 5 stjerner

thanks to Gabriela

Special thanks to Gabriela because

1/ She speaks perfect English ( unlike most other )
2/ She resolved my problem instantly thru knowledge
3/ She hinted me for the transfer of Russian MBT ticker that it can be done .

11. februar 2025
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Dear Iron Clad,

Thank you so much for your kind words. Gabriela truly is an exceptional colleague and a real angel, so it's no surprise that her assistance made such a positive impression on you! It brings me great joy to share your lovely feedback with her and the rest of the team.

Wishing you a wonderful evening.

Kind regards,
Emma, Saxo Bank

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