Following our holiday when we had a problem with the outbound transfer I contacted Holiday Buzz to ask for a refund for a taxi we had to get (due to the transfer confusion) We paid 26 euro and was of... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Dania resolved my issue quickly and with efficiency. Also her communication is very good. Thank you Dania
Rio gave first class customer service and went above to ensure that all my matters had been in place towards my holiday break . If i could give him 10 stars ! I would . Thank you .
It was a little difficult for me to hear the agent, Rio, at times which made the process a little slower than normal. Eventually made final payment. The Company tried to contact me by phone but they... Vis mer
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
erroneous but correctly updated
when I received my email confirmation of my booking to Budapest I was devastated as my arrival showed Barbuda. what on earth will i do in Antigua. Luckily this morning when I chatted with one of the customer service Franco he corrected it immediately that it might lead to a stressful situation. thank you.
Very Happy Customer
They were very helpful. Confirmed my bookings. They rang me back as promised. They made sure I had received All my documents. Very polite. Very professional.
Booked a holiday to Budapest
Booked a holiday to Budapest. All went as planned. The city is beautiful & the people are very friendly. Unfortunately the hotel housekeeping did not meet the 4* standard as expected. Made a complaint to the travel agent, Jace was very kind to attend to our problem and we were compensated with a voucher for future use. I will still use holiday Buzz in future.
Neil was a great help
Neil was a great help. Very polite and helpful.
understood my needs and was able to complete my inquire.
Avoid this company at all cost
Avoid this company at all cost!!! They force people into making payments over the phone without giving the conditions of payment. You cannot even change your mind within 30mins of payment!!! Pay me back my £650 immediately!!!!
Immediate Response
Barry Dot called me immediately following receipt of my email enquiry and sorted a minor problem out very effectively and professionally.
He was friendly, polite and efficient.
Thank you
Dania quickly sorted out my problem…
Dania quickly sorted out my problem politely and efficiently.
good listening skills and helpful
Very helpful and easy process & Ashley…
Very helpful and easy process & Ashley was very helpful and easy to deal with. Thank you and looking forward to our holiday.
Holiday to Croatia
I find the customer service @holiday buzz amazing. Jace was very patient and took my details and helped me with my queries. Best experience with a tour company.
My holiday bookng
I booked my holiday with Holiday Buzz recently.
Dylan & Peter were very polite & helpful in booking my holiday
Hopefully my holiday will go just as smoothly.
Highly recommended .
I appreciate all your efforts for…
I appreciate all your efforts for assisting us. Dania was most helpful. We are grateful to you and the company for assisting us. The holiday was perfect and we enjoyed very much and booked again in future.
Thank you.
Etwar
Great service from Jace
Great service from Jace! Thank you!
Jace was very helpful,professional and…
Jace was very helpful,professional and efficient in handling my enquiry.
Milo very well spoken in a good…
Milo very well spoken in a good manner explained everything properly applied discount within his limit gr8 person to speak to
Good company
Spoke with Milo and grace both were very understanding and helpful
The service I received was very helpful…
The service I received was very helpful and quick. Good feedback was given all the time . Susan , Janet and Ashley all did a great job.
3 night Budapest trip
From the booking point to the time we got back from a 3 night trip to Budapest we had excellent hotel (situated in central) easily accessible by transport links), support received for our transfer from hotel to airport even on a non working day. Fantastic team.
A great service.
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