Holiday Architects Anmeldelser 

904
•
TrustScore 5 av 5

5,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This was our second trip to South Africa arranged by Holiday Architects. Their knowledge and experience helped us to tailor the holiday perfectly. We visited Timbervati game reserve and Sabi Sands and... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

A brilliant holiday perfectly put together for our family of 6 . Catherine listened carefully to our wishes and created a perfect, much awaited holiday, great walking , excellent accommodation and rea... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We have just returned from a wonderful 3 weeks in Newfoundland and Labrador Canada. Holiday Architects arranged our trip and managed to give us something truly special. All of the accommodation... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We recently returned from an amazing trip to Zimbabwe and South Africa. The trip, booked with Lisa went smoothly from the first conversation. All hotels were excellent as was the transport and guides.... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Turoperatør

Skrevet av virksomheten

Since launching in 2010 Holiday Architects has set out to really listen to our clients – we get to know you, we get to know your travel needs and we design the perfect holiday to match. By operating in this manner, and avoiding the standard off-the-shelf packages offered by many other travel companies, we’ve become one of the fastest-growing and most-trusted tour operators in the UK. Underpinning all of this is the expertise of our team: each committed to servicing their specialist destination, backed up with a dedicated country website packed full of unique hotels, quirky excursions and engaging holiday suggestions. Every one of our team has visited their destination many times (often even lived there), has many years’ experience in the travel industry and is carefully chosen to fit with our friendly and helpful team culture. This means when discussing your travel plans, you’ll have the peace of mind that you’re not only speaking to a genuine expert but a real person who cares about you and your holiday. We believe we are better than anyone else at listening to your travel aspirations and turning them into perfectly designed holidays, but of course that is not always easy to substantiate, which is why we were extremely proud in 2019 to be named Wanderlust magazine’s ‘Top Tour Operator of the Year’, for the second year running, gaining a 100% satisfaction rating from their readers. Competition at these awards is fierce, so winning brings us a great deal of pleasure and pride as it means we have lots of very happy clients!


Kontaktopplysninger

5,0

Enestående

TrustScore 5 av 5

904 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

5,0

Alle anmeldelser

(904)

137 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Meticulous planning to deliver a first class travel experience.

We have been fortunate over the years to travel regularly both self planning and using a tour operator. However, this trip to Vietnam, Cambodia and Laos was the first time we have used Holiday Architects. This came about because we felt the operator we used for a previous trip failed to establish a connection with us this time around. However, right from our first conversation with Erin, we "clicked". We both felt she made every effort to understand what we wanted from the trip, what our requirements and foibles were and how the trip could be tailored to our specific needs and wishes. The budget was discussed and considered throughout and everything was delivered within that. The process was iterative and there was plenty of discussion that ensured everything was planned and that the plan was delivered. Last but far from least, when the Middle East situation kicked off while the trip was in progress, Erin made a swift and effective change of plan, and kept us fully in the loop. No fuss, no dramas, just a swift and efficient change of plan to utilise a different route home. We highly recommend Holiday Architects and Erin; we would certainly use them again in the future. Of our trips this has been one of the most memorable for all the right reasons.

26. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

17 day trip to Vietnam organised by Erin Evans

Erin organised a 17 day trip to Vietnam for my wife and I. From initial contact to discuss what we wanted to do, to organising trips, flights and accommodation everything has been brilliant. Zero hassle for us during the planning phase which was important due to personal time constraints. Erin listened to our preferences and built a lovely holiday that ticked all our boxes. When in Vietnam, all the guides were prompt, knowledgeable and nothing was too much to ask, the drivers were exceptional with one ensuring we made an internal flight despite an accident causing some delays on the roads. I’d definitely use Holiday Architects again and recommend anyone planning a similar trip to do so. Thanks Erin, you are a superstar!

15. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Trip to Japan

Fenton put together a fantastic holiday to Japan for my friend and me. We outlined what we would like to see and do and he came up with a superb plan. We travelled from Tokyo to Hiroshima and Miyajima, then on to Kurashiki and finally Kyoto. All transport, hotels and tours were arranged for us and were excellent. I thoroughly recommend using Holiday Architects for a great holiday. Thank you Fenton.

2. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing Costa Rica Adventure

We have recently returned from an amazing holiday in Costa Rica. This was our first time using Holiday Architects and after the first conversation with Louise we felt reasurred we were in safe hands. Together we came up with an itinerary staying in five very different locations which did not disappoint.

Louise's local knowledge was really helpful, both of restaurants and activities.

The guides were excellent, we would never have spotted the majority of the wildlife we saw. We were also impressed with communication from our local agent regarding pick up times and any minor changes to our itinerary.

We will certainly be using Holiday Architects again and would have no hesitation in recommneding them. Thank you Louise and the HA Team for a fantastic holiday.

1. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant

Brilliant, start to finish. Huge thanks to Fenton for planning us an excellent trip to Japan. It felt genuinely tailor-made for us and we loved every second.

18. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Vietnam Trip

We had a fantastic 15 day trip to Vietnam during the last week of February and first week of March. Erin, our advisor, organised a wonderful and memorable holiday—great flights, excellent hotels, brilliant guides and drivers, and really well chosen activities and tours.
Everything we saw, everywhere we went, and everything we experienced is something I would thoroughly recommend.

Even the outbreak of war in Iran—which meant we couldn’t travel home via Doha—didn’t spoil our holiday, because Erin quickly arranged alternative flights back to the UK. Thanks to her, we still arrived home safely on the same day.

Would we use Holiday Architects again? Definitely. Would we ask Erin to plan our next trip? Absolutely. Well done, Erin and HA!

30. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Costa Rica for Amazing Wildlife and Beauty

Our bespoke holiday to Costa Rica was created by people who really know the country and we had a fabulous experience. Fantastic wildlife, beautiful country, charming people who are rightly proud of their country. Louise listened to what we were looking for in a holiday and delivered. Her customer service was exemplary. Most of the hotels were good, the eco resort fantastic.

3. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fenton

Fenton, the gentleman who organised our trip to Japan was thorough in ascertaining what we wanted to do, where to and the type of accommodation we required. He organised our trips and provided us with a detailed itinerary, tickets for Metro, bullet train, flights and private guides for the two of us. We used Holiday Architects 2 years ago for the Dubai trip and were so pleased we used them for Japan. A company worth using again on our next foray.

11. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Truly 5-star expertise

Truly expert advice from the very start, based on in-depth, first hand and deep experience of Costa Rica. Friendly, unpressurised advice, a beautiful bespoke tour matched exactly to our wishes. Always on-hand before, during and after the holiday - superb service all round.

12. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Really custom built trip

From 1st contact Catherine spent time refining our trip to SA into precisely what we wanted. We could not really fully appreciate that until we actually visited and found ourselves having the nigh perfect trip. It was just one wonder after the other.

25. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Holiday in Vietnam

We have recently returned from a wonderful holiday in Vietnam, which was planned with help from the team at Holiday Architects. All in all, it was a great trip, with lovely hotels everywhere, good guides and drivers and all the arrangements working seamlessly. This was our second holiday with Holiday Architects, and on the evidence of this trip, we'll be back - well done!

2. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My wife and I have just returned from…

My wife and I have just returned from our two week holiday to Vietnam, the 2nd time that Holiday Architects have arranged our trips, and in both instances the holidays have been brilliantly organised.Lisa, our agent left no stone unturned. From organising our brilliant guides and travel arrangements to the itinerary and the wonderful hotels that we stayed at.
We certainly would have no hesitancy in using Holiday Architects to help us with our future holiday plans.

25. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Trip to Vietnam

My husband and I have just come back from a trip to Vietnam which we loved. Fenton spent a considerable amount of time helping us settle the itinerary, sharing the benefit of his experience about whether something I'd read about would be worth the journey and/or whether it was the best time of year to visit. This avoided us going to places when they might not be at their best & which we can then visit on another trip. We also valued the opportunity to share feedback at the end of the holiday. There were a couple of issues with the information some of our guides shared with us but they were minor. Holiday overall was lovely and we value the input Fenton provided.

23. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Exceptional service, exceptional holiday ✨️

We’ve just returned from an incredible 2½-week trip to Kerala, India organised by Holiday Architects and it was absolutely fantastic.

After a good chat, Clare created a brilliant itinerary that was perfectly paced and tailored to us. The places we stayed were beautiful and full of character, and we loved how varied the trip was — from the national park, to the backwaters, to Kochi and the beaches.

Adi, who supports guests on the ground in Kerala, met us at the airport and in Kochi, he checked in with us over WhatsApp regularly and was always there if needed. Our private driver, Gills was amazing. Always on time, there when we needed him, respected our space.

We are so grateful for the support when the Middle East airspace closed while we were away. Clare quickly got in touch and arranged an alternative route home — it was hugely reassuring to have someone taking care of things when travel plans suddenly changed. Our focus was on loving this holiday rather than finding alternative flights home.

We received excellent communication from HA; and the care we received before, during and on our return has been the best experience from a travel agency ever, by far.

An incredibly well-planned and memorable trip. Its been exceptional. We wholeheartedly recommend Holiday Architects.

14. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A warm and sunny holiday

My husband and I have just spent a fascinating 2 weeks in Egypt. Catherine organised a trip that encompassed our requirements perfectly. It was wonderful to be met and looked after by the local agents. They couldn’t have been more helpful and efficient.
One thing that anyone visiting Egypt will have to accept is that many flights around the country are very early in the morning!
We loved being on the Nile on the
dahabyia. It was very peaceful.
We did find the tipping stressful, although Holiday Archictects did give advice.

28. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Cape Town, the Garden Route and Safari

Catherine and the team at Holiday Architects arranged our 23 day trip to South Africa, Cape Town and the Garden Route. The trip exceeded our expectations and in line with our wishes was packed with activities and suggestions. The suggested accommodation and the three-day safari were wonderful.

Unlike other companies HA were happy to plan us a long trip only taking in Cape Town and the Garden Route without flying internally to the battlefields or beyond enabling us to save those adventures for another trip.

There is plenty to do and fabulous beaches, scenery and walks while heading east from Cape Town after enjoying the wine region. We preferred Franschhoek, where we stayed, to Stellenbosch that we passed through when visiting the wine region, but Cape Constantia is certainly worth visiting too if you have time in Cape Town along with the stunning botanical gardens.

This was our fist trip with HA and enjoyed it so much we are already booked for our next trip with them, this time in Peru.

20. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Trip to Jordan

We booked a holiday to Jordan with Catherine at HA, which was sadly aborted due to the outbreak of war with Iran. Throughout the booking process she was helpful, responsive and listened to our comments/preferences so it was truly a tailor-made itinerary. It would have been a fabulous trip I’m sure. Catherine was equally helpful at explaining our options and keeping us updated when the war started. We were very disappointed not to go on our trip but appreciated her help in navigating the cancellation process. We will definitely use HA in the future.

4. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Exceptional Support and Bespoke Travel

We had the most incredible trip with Holiday Architects to Oman a few years ago, truly a once-in-a-lifetime experience that our children still talk about. The itinerary was completely bespoke and perfectly tailored to our family.

Since then we’ve tried to travel with them again twice to Jordan, but unfortunately both trips have been disrupted by international events beyond anyone’s control. The first during the Israel/Iran tensions and now due to FCDO advice not to travel.

Throughout it all, Catherine has been absolutely fantastic. She has been clear, calm and incredibly helpful, always available with advice and support. In what could have been a stressful situation, she has been a dream to deal with.

Because of the experience we’ve had with Holiday Architects, I wouldn’t travel with anyone else as I know how amazing they are when the holiday works to plan and also how amazing they are when events escape us. I couldn’t recommend them more highly.

6. mars 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv