We have been using hola ( premium ) for more than five years. In that time we have had just two occasions when we needed to contact customer support. Both were sorted quickly with step by step help... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I made an annual subscription with HOLA but each access I had a hard time. I’ ve sent several msg regarding the bad connection and the answer was” we will fix”. Almost the time I did not get su... Vis mer
Selskapet har svart
Better than NordVPN! I tried using NordVPN to redeem a region locked redemption code on xbox. NordVPN showed my IP in Turkey, but for some reason wouldn't let me redeem successfully as it still though... Vis mer
Use to love this but now finding theyve recently added a use for free for limited time per day option or pay subscription. Well I've just gone to use it for first time in weeks and the free option to... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Our goal is to make the Internet faster and fully accessible to everyone. Install Hola on your PC, phone or tablet to make your Internet faster, reduce data costs, and have unlimited access to information that is otherwise not available in your country, while protecting your online privacy. Hola works by sharing the idle resources of its users for the benefit of all.
Kontaktopplysninger
Netanya, Israel
- +972-9-8355993
- info@hola.org
- hola.org
4,2
Bra
1k anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
i am happy so far with how HOLA…
i am happy so far with how HOLA protects me. Way to go, HOLA!
5. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Hola VPN
Hi! Awesome to hear you're having a great experience with Hola! Thanks for sharing!
Svar fra Hola VPN
Thank you for your feedback! We're happy to hear that the Chile location is working well for you. We truly appreciate you taking the time to share your experience with us!
its free and works perfectly
18. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Hola VPN
Hi! Thanks for the positive feedback! We're glad you're enjoying Hola!
This company misuses user data!
This company misuses user data! Do not ever use it, unless your privacy to be gone, and using the application, you also could be on someone else's IP, and others are using yours. An unprotected proxy with hardly any encryption.
Edit: 1. No, you don't take privacy seriously, 2. You have been caught selling user bandwidth in the past, 3. Don't use it.
14. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Hola VPN
Hi! Thank you for expressing your concerns.
At Hola, we take privacy and security very seriously and adhere to strict guidelines set by AppEsteem. You can learn more about why Hola is a trusted service by visiting this page: https://support.hola.org/en/articles/9636397-why-should-i-trust-hola .
Additionally, our Privacy Policy provides a detailed overview of how we collect and manage customer data: https://hola.org/legal/privacy .
If you have any further questions or feel that our policy lacks clarity, please don’t hesitate to reach out to us at https://hola.org/premium_support . We’re here to help!
Happy with the service
Worked really well and customer service was great. One of the few companies that allow subscription refund when you forgot to cancel your plan.
10. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Hola VPN
Thank you for your feedback! We truly appreciate you taking the time to share it with us.
browsing has been easier
browsing has been easier
13. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Hola VPN
Hi Abenezer! Thank you for your feedback. We're delighted to hear that Hola has made your browsing experience easier! Let us know if there’s anything else we can do to improve your experience.
Funciona bien
Funciona bien. Pero a veces se detecta que estoy ingresando desde una vpn
7. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Hola VPN
Hi, Barbara. Thank you for your positive feedback! We're glad to hear Hola is working well for you. If you ever encounter any issues with VPN detection, please feel free to reach out to our support team at https://hola.org/premium_support — we’re here to help ensure a smooth experience!
it being a bit limeted but its free
21. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Hola VPN
Hello Максим. We're delighted that Hola has been helpful for you, and we truly appreciate your positive review! At Hola, our goal is to make internet content accessible to everyone, everywhere. Providing a free option requires us to maintain certain limitations to keep this service available to all.
I feel scammed
I feel scammed. I literally paid for a subscription of a period of 3 years, 5 months later my subscription and account disappeared. I friendly contacted the support, to receive assistance, but they don't reply to my issue at all, and only threw my case to the trash by letting me on read.
Letting know I sent them all the receipt, billing, invoice ID, account ID and proof, and they haven't helped me out at all
It is so unprofessional and unpleasant, bad experience.
8. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Hola VPN
Greetings, Juan! We're truly sorry to hear about your experience and for the frustration caused by this situation. We understand the importance of resolving this for you and are fully committed to helping as quickly as possible. Despite our efforts, we were unable to locate your previous email. Please reach out to us directly at holasupport@hola.org or via hola.org/premium_support, and we’ll make sure to prioritize your case. Thank you for bringing this to our attention. We appreciate the chance to make things right.
Great!!!!!!!!!
6. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Hola VPN
Hi there! Thank you for the fantastic review! We're happy to hear you're enjoying Hola. Your support is truly appreciated—let us know if there’s ever anything more we can do for you!
everything good
16. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Hola VPN
Hi! Thanks for the positive feedback! We're glad you're enjoying Hola!
J'ai pu accéder à la plateforme Moodle
24. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Hola VPN
Hi, Michèle! We’re delighted to know that Hola helped you access the Moodle platform. Thank you for sharing your experience with us.
Working Perfectly
I love it. I can watch what I pay for it.
20. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Hola VPN
Hello, Tivadar. We’re thrilled to hear that everything is working perfectly for you! Thank you for your wonderful review.
I like Hola VPN
I like Hola VPN, it's good and awesome. I can now see my favorite content thanks for the good service like continue doing more bussiness with Hola thanks.
11. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Hola VPN
Hi, Jacques. Thank you so much for your fantastic review! We’re delighted to hear that you’re enjoying Hola and can access your favorite content. We look forward to continuing to provide you with great service.
Logs too much data and is unsafe
Hola VPN logs your browsing activity and originating IP address, along with dozens of other data types. It openly shares user information with other companies, and has also been caught stealing user bandwidth in the past. It also routes your traffic through other users devices also, someone else could also be using your device to route the vpn traffic. Its Android app was removed from the Google Play Store due to concerns over malware.
15. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Hola VPN
Hi there. Thank you for expressing your concerns. At Hola, we prioritize privacy and security. Transparency in data collection is essential, and our Privacy Policy offers a detailed overview of how we collect and manage customer data. You can find our policy outlined at this publicly available link: https://hola.org/legal/privacy. If you have any further questions or feel that our policy lacks clarity, please don’t hesitate to reach out to us at https://hola.org/premium_support.
Svar fra Hola VPN
Hi there! Thank you for your feedback. We're glad to hear you’re enjoying Hola.
por fin conseguí una vpn que incluyera…
por fin conseguí una vpn que incluyera a venezuela
11. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Hola VPN
Hi, Arnaldo. We're delighted to hear that Hola meets your needs! Our extension utilizes a unique peer-to-peer (P2P) network, allowing us to provide access to a wide range of over 180 countries. If there’s anything more we can do to enhance your experience, please let us know.
Svar fra Hola VPN
Hi, Ivan! Thank you so much for your kind words and positive feedback!
Your support means the world to us, and we're delighted that you’re enjoying Hola!
Svar fra Hola VPN
Hi there! Thank you for taking the time to share your feedback. We’re glad to hear that Hola is helping you access everything you need.
The free time thing is annoying I get…
The free time thing is annoying I get you want money but just make it free at this point if your charging 2 dollars Either then that its really good I like
23. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Hola VPN
Hi, Blair! Thank you for your feedback! At Hola, our mission is to make internet content accessible to everyone around the world. While we do offer a free option, certain limitations are necessary to maintain this service. You can still enjoy Hola without a subscription, but please keep in mind that there may be some restrictions. We appreciate your support and hope you continue to enjoy our service!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.