HK Law Anmeldelser 360

Excellent service

The initial consultation with HK Laws solicitor was great and a letter was sent outlining the next steps. We paid a premium for this service. However, the family member involved said they’d be speaking to their solicitor to sort things out and we therefore put any further action on hold. The family member claimed this took place on 10th March 2026 and on that day I emailed the solicitor in question requesting a letter to be sent to the solicitor involved to confirm the action. We received no response. Then on 13th April 2026 my husband rang to request a phone call to discuss the matter again and was promised a call back. We never heard from him or any other employee so we took our business elsewhere. We also took our other business to the new solicitor. They state in their answer to this complaint that they thought the issue was on hold but we sent an emailing on the 10th March asking for action to be taken. Even my husband called for a return phone call which never materialised. Waste of space this company

Anna (and Linda) have been a hugely professional and dependable presence through a long and difficult property purchase. They showed real patience and resilience in repeatedly clarifying the correct legal position with other parties, often where it should have been straightforward. It’s been brilliant having them in my corner, and I feel completely confident they’ve protected me from issues that shouldn’t be mine to deal with.

Anna dealt with the sale of my property, I was very happy with the service, she kept me updated with how it was progressing and dealt with enquiries from the buyer very efficiently. I will definitely be using her again for my future purchase.

Great service from Anna Davey for recent conveyance. Very responsive and thorough. Would not hesitate to use again.

We found Anna at HK Law very thorough and and she gave good advice during our house purchase, communication was very good and quick to respond to questions, couldn't fault anything. Will definitely use HK again for further house purchases

Special thanks to Anna Davey (and of course Linda) for acting on my behalf in the sale of my property. Always very responsive and professional - got my transaction through in record time. Highly recommended. Thank you again!

Very efficient service with prompt responses to any queries. The whole process ran smoothly from start to finish.

Ben was very prompt and very professional throughout and always had my best interests in mind
I would definitely recommend HK Law and Ben in particular and I will be using them again in future.

HK Law have performed admirably in what has been a protracted and frustrating property sale. Ben Ryan assisted by Debbie Bradshaw have been excellent from the outset, professional, effective and efficient in all they have done. We have had nothing but a positive experience and would recommend them highly.

From the moment I spoke to Hayley I knew she was the person who was going to help me along my journey.
Her support, knowledge, kindness and her ability to make the worst time of my life possible to get through.
The reassurance through our court and support is something I will never be able to thank her enough for.

Ryan was professional, and friendly, and communication was really good. It made the house buying process very smooth, so thank you

HK Law were recommended to us by our estate agents. The service we received from Anna Davey and her team was professional, efficient and timely, and advice was always available when we needed it. Overall, we were very satisfied iwth the service we received and we would happliy recommend HK Law to anyone looking for property conveyancing services.

We were very anxious of what to expect and also our end of rent date was expiring soon.
Anna enabled a smooth transition with speed, efficiency and has a friendly nature.
I has been a pleasure and we managed to move into our new home on time.

Ryan at HKLaw was recommend by our estate agent for the sale of our house. Ryan was approachable, efficient, completely on top of everything and we would highly recommend him. Thank you Ryan!

If you would like a firm to really screw up a property purchase HK Law is the one for you. I did not know, having successfully purchased a few properties in previous years using a predecessor firm, that a firm of solicitors with conveyance 'specialists' at partner level could make so many mistakes, be so incompetent, be so misleading, be so concealing of the truth and, when their errors came to light, be so arrogant. It was a costly experience. I'll be suing them for my losses.

HKLaw put a standard cut and paste reply to this on 5/1/26, copy below, which epitomises their approach - laziness and/or incompetence, no thought or intelligence applied...

I say this as they have the details in their system if they wished to look up my name and the date and could have reviewed that and provided a proper, thoughtful and tailored response without breaching any confidentialities. But no...

As I have said, if you would like a firm to really screw up HK Law is the one for you.... you can now see an example of that.

"We’re sorry to hear that you feel your experience did not meet the high standard of service we aim to provide.

We take feedback seriously and would welcome the opportunity to look into your concerns properly. As we can’t address the details of a matter in a public forum, we would be grateful if you could contact us directly so we can investigate and respond.

Please email marketing at hklaw.uk with your name and any relevant reference details, and we will ensure this is passed to the appropriate team."

I was very pleased with the service I received from HK Law when acting on my behalf for the sale of my property. Anna provided timely updates and transparency throughout the process and is very knowledgeable and professional. I would definitely use HK Law again in the future.

Shelly @ HK Law was recommended. From the very first conversation I felt heard - unlike other companies I approached. Not the cheapest but worth every penny. Fees did not change from original quote - no extra costs. Turnaround time from offer acceptance to completion was 10 weeks - which is pretty unheard of these days. Shelly and team were efficient, professional and friendly. Responses were timely and communication excellent. I'm not planning on moving again but if I do, wouldn't hesitate to use again. Thank you

Great service . Anna at HK Law was easy to deal with , communicative & provided great service .
Would highly recommend

HKLaw were highly responsive to my conveyancing needs. Always prompt on email and with clarity and transparency with all matters related to the sale of our property. Fees were as expected and with no surprises. Between Matthew and Francesca they had all the bases covered in a timely fashion and were quick to respond if I had any queries. THANKS