Hive Pharmacy Anmeldelser 358

TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We have just bought the FFP3 cup mask with valve which came heavily recommended by a friend. Having tried it on it is very secure and comfortable and looks as though it will extremely efficient.... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The pharmacists at Hive are wonderful..... They have helped me so much to obtain the drug Buproprion, which hasnt been available since Dec 2022. Inspite of numerous issues in obtaining the correct... Vis mer

Vurdert til 5 av 5 stjerner

I recently had a great experience at Hive Pharmacy. I went in to pick up a prescription and was genuinely impressed by how friendly and helpful Kartik was. The pharmacist took the time to explain... Vis mer

Vurdert til 5 av 5 stjerner

Excellent customer service. There was a lovely gentleman on the phone who gave me a call to double check my order and provide a more detailed explanation about the situation which I really appreciated... Vis mer

Informasjon om virksomheten

  1. Apotek

Skrevet av virksomheten

Providing services locally around Staines and nationally


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

358 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

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Vurdert til 4 av 5 stjerner

Face mask supplier

Ordered and paid for next day delivery but goods delayed due to courier. Hive resolved the situation & arranged for redelivery the next day .

10. desember 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Hive Pharmacy

Hi Derek,

Sorry for this experience. It seems Royal Mail tried to deliver but you where not in tracking details are: TC471717254GB please contact them and arrange collection or perhaps another delivery. Item was dispatched on time and would have been with you the very next day.

Kind Regards,
Kay

Vurdert til 5 av 5 stjerner

HIVE Pharmacy Are Excellent

Dipali (pharmacist) from Hive Pharmacy is the most dedicated medical professional I've ever encountered in nearly 30 years of working in the pharmaceutical industry. The service that she has established to provide sodium cromoglicate to sufferers of histamine intolerance and mast cell disorders is superb. Not only has she been able to provide essential drug to my wife (via a legal import system endorsed by the NHS) during an ongoing global shortage, but she hand delivered it to ensure my wife had her medication before she ran out. I am blown away by her kindness and dedication. Thank you so much.
Dr Michael Keegan

9. desember 2021
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Svar fra Hive Pharmacy

thank you for your kind words.

Vurdert til 5 av 5 stjerner

Resolved asap

After reading the great reviews for this company I ordered perfume 01 December and they took the money. I’ve had no other emails to say it’s been sent out only the confirmation of the order. I’ve emailed twice and sent three messages on what’s app (which have been read) and still no reply. Getting worried as they are presents and just want to be reassured I’m going to receive them.

The next day I was contacted by Kay who told me of the software problems they had been experiencing. Kay kept in touch and resolved the matter asap. I received my order 3days later. Thanks for all your help and I will use them again. Thanks Kay. Merry Christmas to you and all your family

8. desember 2021
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Svar fra Hive Pharmacy

Hi Jo,

Can you please call me on 07931327879 or email me on hello@hivepharmacy.com.

I will resolve this for you straight away.

Kind Regards,
Kay

Vurdert til 5 av 5 stjerner

An Excellent Company!

This is an excellent company to purchase masks from. They are selling high quality products at very reasonable prices. And then their customer service is outstanding. I had just missed their 10% off offer when I placed my order. But a quick phone call with one of the owners resulted in a refund of the price difference to me immediately.It’s a small family company that treats its customers like personal friends, if not relatives! Thank you Hive Pharmacy. I will always purchase my masks from you.

30. november 2021
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Svar fra Hive Pharmacy

Thank you so much for the kind words Cynthia.

Vurdert til 5 av 5 stjerner

Excellent customer service

Supportive and helpful customer service plus good advice. Full marks for helping to ensure I had my FFP3 masks before I travelled. I am very satisfied.

30. november 2021
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Svar fra Hive Pharmacy

Thank you very much for the positive feedback. Hope you have a wonderful holiday.

Vurdert til 4 av 5 stjerner

Paid for 2 boxes of 30 capsules vitamin…

Paid for 2 boxes of 30 capsules vitamin D , was sent only one set , contacted them via Hive WhatsApp messenger, promised to send but still waiting after more than a month.
Saeed Ghasri
Updated on 17.11.21
A person from Hive pharmacy called me and apologized for what happened and offered to refund me as gesture and send me the Rest of order , today I received it. Thank you.
Saeed Ghasri

15. november 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

5 stars

I have ordered face masks from Hive Pharmacy a few times. Each time, the order was processed and delivered quickly. Happy with everything so far.

8. november 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic Service

Fantastic service after a Royal Mail Issue. The problem was solved immediately in a professional and friendly way. Can’t rate Hive Pharmacy highly enough
Many Thanks

27. oktober 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Slow Delivery-Resolution

Site boasts that orders usually take 1-2 days to receive. I have waited 2 days and tracker states item still not handed to Royal Mail.

When things go wrong the sign of great customer service is the response. Hive contacted me this evening to explain why things went wrong. Ten out of ten, Hive. You have restored my belief in real customer service. Well done.

15. oktober 2021
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Svar fra Hive Pharmacy

Hi Noel,
I'm glad we managed to resolve the issue with you and as a result you changed your review to a 5 Stars.
Kind Regards,
Hive Pharmacy.

Vurdert til 5 av 5 stjerner

Absolutely brilliant speedy…

Absolutely brilliant speedy service.Have been told for months that Cimetidine was no longer available but as it’s the ONLY med (and I’ve tried them all) that prevents my burnt sore throat from severe reflux when lying down, I have been suffering. So started this morning to question this and have found this pharmacy online with it in stock!! They can source various meds that high street pharmacies will tell you are no longer in production! Asked GP to send NHS prescription to Hive to dispense it and after registering with this pharmacy all was arranged before 5pm! Wonderfully quick service and free delivery, can’t rate them highly enough and at last I will once again have effective treatment for my nighttime reflux
Amanda

10. september 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant pharmacy

Brilliant pharmacy. This is the only pharmacy that have managed to source some difficult to find medicine. I’m extremely grateful they can source it. The GP sent my prescription electronically and the medicine was posted to me within a couple of days, amazing service. They always respond to messages and are very helpful.

10. september 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Hive goes above and beyond for their customers!

This company does show they care about every single customer. Despite a small delay with the order outside of their control, they went above and beyond trying to get it resolved as quickly as possible. Not many companies would provide such service! All the 5* reviews clearly show this.

8. august 2021
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Svar fra Hive Pharmacy

Hi Lucas
We are a small independent business. As a small business we work hard on giving excellent customer service and you will see from our reviews we achieve this. As a small business we unfortunately cannot employ additional staff just to cover leave and for this reason we have to close the site for short periods.

Vurdert til 5 av 5 stjerner

Pharmacy run extremely professionally…

Pharmacy run extremely professionally and great customer service. I incorrectly inputting my address when ordering some masks from this pharmacy and Vandana from their customer service department was so quick and friendly and sorted out my problem immediately. Thank you!

15. juli 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant service

Brilliant service. We have ordered from Hive before. This time I ordered FPP3 masks first thing in the morning and they were shipped the same day by Royal Mail 24 hour tracked delivery service. Arrival scheduled for the following morning. The service emails are just the right frequency and have useful information. Thank you!

9. juli 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. Vandana, the online services manager, found a way to give me a £15 refund when it was discovered that I had neglected to order the goods in the most economical way.

17. juni 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Highly recommended

Been using for many years now. Very reliable, honest and dependable chemist. Highly recommended.

20. mai 2021
Anmeldelse skrevet uten oppfordring

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